Home » Hyosung ATM Error Code List

Hyosung ATM Error Codes

Code

DescriptionResolution
0100001The PAPER_STATUS of JPR is not FULL 
0100002The MEDIA_STATUS of JPR is not PRESENT 
0100003The MEDIA_STATUS of JPR is FATAL 
0100010The MEDIA_STATUS of JPR is NO DEVICE 
0110091LOST CARD & SLIPRemove the retracted card and receipt in each retract box. Then execute reset operation.
0110291LOST WITHDRAW CASHRemove the retracted cash in cash dispenser retract box. Then execute CASSETTE TOTAL operation.
0110292LOST DEPOSIT CASHRemove the retracted cash in cash acceptor retract box. Then execute CIM CASSETTE TOTAL operation.
0110391LOST CARD & SLIPRemove the retracted card and receipt in IPM retract box. Then execute IPM CASSETTE TOTAL operation.
0110591LOST PBRemove the retracted passbook in retract box. Then execute reset operation.
0110691LOST PB & SLIPRemove the retracted passbook and receipt in each retract box. Then execute reset operation.
0B00000The others Error of the BILL Acceptor Unit 
0B00001The USR_BILL_INF_STACKER_STATUS Is normal 
0B00002The NOTE_STATUS of BILL Is not NOTPRESENT 
0B00003The TOTAL_BILL_COUNT is over than the APP_FULL_BILL_STACKER 
0B00004The DEVICE_STATUS of the BILL Acceptor Unit is not HEALTHY 
0B00010The DEVICE_STATUS is NO DEVICE 
0C00000The others Error of the CHAU 
0C00001The number of Copper Coin is below 55 
0C00002In Case The number of Copper Coin in Hopper 1 is below the lowest(12) and The number of Copper Coin in Hopper 2 is below the lowest(55) 
0C00010The DEVICE_STATUS of COIN is NO DEVICE 
0D00001The Status of Door is openedClose the Door
0N00010The status of NETWORK Is not normal 
1030100DEV_PIN (Key data error from host)Contact to host
1100910LOST SLIPCheck if the receipt printer is installed properly.
1101910LOST CARD, DEV_MCU 
1102910LOST WITHDRAW CASH,DEV_CSH 
1102920LOST DEPOSIT CASH, DEV_CSH 
1103910LOST CARD & SLIP, DEV_MCU | DEV_SPRCheck if the card reader and receipt printer are installed properly.
1105910LOST PB, DEV_PBMCheck if the passbook printer is installed properly.
1106910LOST PB & SLIP, DEV_SPRCheck if the passbook printer and receipt printer are installed properly.
1210200Printed character not found at JS5 sensor of JPR when initializing. 
1210300After rewinding, within some times, in case that JS2 sensor don't detect any paper in initializing Journal 1 
1210400In case that TPH head is overheated in initializing Journal 1 
1210500In case that JS3 sensor don't detect any paper in initializing Journal 1 
1220100In case that JS3 sensor don't detect any paper before initializing Journal 1 
1220200In case that JS3 sensor don't detect any paper during initializing Journal 1 
1220400In case that TPH head is overheated during initializing Journal 1 
1220500In case that JS3 sensor don't detect any paper after initializing Journal 1 
1220600Error of JS 2 sensor in printing Journal 1 
1220700Paper jam during printing Journal 1 
1230100In case that JS3 sensor don't detect any paper in automatically loading Journal 1 
1230200Error of JS4 sensor before automatically loading Journal 1 
1230300In case that JS4 sensor fail to detect any paper within some times in automatically loading Journal 1 
1230400In case that JS2 sensor fail to detect any paper in automatically loading Journal 1 
1230500In case that page mark is failed to detect in automatically loading Journal 1 
1230600In case that JS3 sensor fail to detect any paper after detecting page mark in automatically loading Journal 1 
1230700In case that JS2 sensor fail to detect any paper in automatically loading Journal 1 
1230800In case that TPH head is overheated during loading Journal 1 
1230900Error of JSOL1 echo check in automatically loading Journal 1 
1235100In case that JS3 sensor not detect paper in automatically loading Journal 2 
1235200In case that before automatically loading, spool position error detect 
1235300In case that JS4 sensor fail to detect any paper in automatically loading Journal 2 
1235400In case that JS2 sensor fail to detect any paper in automatically loading Journal 2 
1235500In case that page mark is failed to detect in automatically loading Journal 2 
1235600In case that JS3 sensor fail to detect any paper after detecting page mark in automatically loading Journal 2 
1235700In case that JS2 sensor fail to detect any paper in automatically loading Journal 2 
1235800In case that TPH head is overheated during loading Journal 2 
1235900Error of JSOL1 echo check in automatically loading Journal 2 
1240100In case that JS3 sensor don't detect any paper before printing emboss data of Journal 1 
1240200In case that TPH head is overheated during printing emboss data of Journal 1 
1240500In case that JS3 sensor don't detect any paper after printing emboss data of Journal 1 
1240600In case that JS2 sensor don't detect any paper after printing emboss data of Journal 1 
1245100In case that JS3 sensor don't detect any paper before printing emboss data of Journal 1 
1245200In case that TPH head is overheated during printing emboss data of Journal 1 
1245500In case that JS3 sensor don't detect any paper after printing emboss data of Journal 1 
1245600In case that JS2 sensor don't detect any paper after printing emboss data of Journal 1 
1333900No response from IC card 
1910000Undefined error (Journal Printer)Reinitialized Journal printer and check again
1910400The error of head right position (Journal Printer), Printer head is not at home position.After checking the head right position, try to reinitialized Journal printer and check again. Reboot system to initialize JPR.
1910800The error of Paper charger sub assembly (Journal Printer). Printed journal roll has trouble(s).Check the Paper charger and status of supplied paper. Check printed journal roll and not printed new roll.
1912000Failed to print due to shortage of CR/LF (Journal Printer). Failure on JPR printing caused by no CR/LF character.Check if FFC cable is properly connected or short. Check cables to printer head.
1912100Paper out when checked status of initializing (Journal Printer). JPR paper roll is out. Paper out when checked status of initializingCheck if supplied paper is running out of or occurred jam in return path. Check JPR roll.
1914000Head overheat (Journal Printer). JPR printer head is heated too hot. Paper out when checked status of initializing (Journal Printer)Turn off the power for a moment to slow down overheat of head and turn on the power. Check printer head. Wait for a while until JPR printer head cools off. Check if supplied paper is running out of or occurred jam in return path.
1914100Paper jam error (Journal Printer). JPR paper is jammed.Remove the jammed paper and initialize. Check JPR printer if paper is jammed, and remove jammed paper carefully. Reboot JPR if jammed paper is removed.
1999900Receiving unknown command 
2000100Cassette is not properly set. The Cash Dispenser Unit cassette is not installed. The Control Electronics checks if the Cash Dispenser Unit cassette is in the right position with the location sensor (LS6), and generates an error when the Cash Dispenser Uni1. Install the cassette again.
2. Check if LS6 (micro switch) is fully pressed while the cassette is loaded.
3. Check if LS6 connector has been properly inserted and if cable is cut.
4. Check logic related to LS6 of the Cash Dispenser Unit board.
3084000No response from MCRW when MCRW version number is read. 
3091000Card jammed when emboss read. 
3094000No response from MCRW when emboss read. 
30b4000No response from MCRW when card entry is disabled. 
30FXX00Quasi normal information (All MCU commands)XX : Card location information 1) 00 : No card in the return path 2) 01 : Card in the entry 3) 02 : Card is in the return path 
2000200Cassette empty. Cash is not enough. This error occurs in the following cases: 1. When the number of bills is 0 after the final payment transaction is made2.?When the low level sensor (LS5) detects that the cassettes is at a low level in Low currency ch1. Fill cash and set the number of bills. -- In Low currency enable mode:
2. Check if LS5 hole on the side of the cassettes is matching with LS5 after installing the cassette.
3. Check if the reflection plate of the LS5 sensor is polluted in the cassette.
2000300The reject box is full. This error occurs when the sum of rejected bills during the transaction and the rejected bills during the test is more than 50 after finally executing Cassette Total.Execute Cassette Total after moving cash from the reject box.
2000400The security door is open. The sensor detects that the security door is open.1. Close the security door.
2. Check if the security door can be mechanically opened and closed by the door switch.
3. Check if cable between the door switch and the Control Electronics is cut.
4. Check if the connector is well connected to the Control Electronics
2000500Cash Dispenser Unit data (country, cassette, shutter) setting error occurs during initialization.1. Check Cash Dispenser Unit information.
2. Check battery back-up SRAM
3. Check the battery.
2000800This error occurs at the failure of receipt paper cutting1. Check paper jam and remove it
2. Replace cutter module
3. Check if cable and connector are not connected properly
4. Check the logic for cutter in receipt printer board
2001000Receipt paper jam in the receipt printer. The jam detection sensor checks if there is paper before starting operation.1. Remove paper jam and paper scraps.
2. Check the lever operation position in the sensor.
3. Check if the sensor is polluted.
4.Check if cable is cut or the connector is wrongly nserted.
5.Check logic related to the jam detection sensor of the Slip Print
2001100TPH Headup Lever OpenCheck Headup Lever
2001200The feed lever of the recipt printer is open. It was detected that the feed lever was open before ther receipt printer started to operate.1. Close the feed lever.
2. Check if the micro switch of the feed lever normally functions.
3. Check if cable of the micro switch is cut in the feed lever and the connector is wrontly inserted.
2001300Receipt paper is empty. It was detected that receipt paper was empty before the receipt printer started to operate (when both the paper empty sensor and the paper sentting sensor are lights).1. Fill paper.
2. Check the lever operation position in the sensor.
3. Check if cable is cut or the connector is wrongly inserted.
2001400The thermal head of the receipt printer is overheated (before the receipt printer starts to operate).1. Check and replace the thermal printer head.
2. Check logic related to the TPH of the PR board.
2001500LOW PAPER OF RECEIPT PRINTER !!!Change the repeipt paper of receipt printer.
2001600Note detected in stacker (shutter or presenter type)Clear any notes from the stacker.
2010100In case of detecting to be open lever of print head before printing receipt paper (Receipt Printer). Platen is opened Platen lever open(Mis-handling)Close the lever of print head completely
2010200Receipt printer head overheatedWait the time until the temperature of headadequately slow down and try to initialize
2010300Jam error Jam occurred during returning or the abnormal jam sensor(Abnormal Mecha)1.Remove jammed paper between printer head and rollers
2010400Paper set error Abnormal paper setting(Mis-handling) 
3100100Send to undefined commandCheck if communication cable and com port are connected or not.
3100200Command execution is impossible.Other command is executing.
3100400Command data errorCheck if communication cable and com port are connected or not.
2010500Detecting paper setting error before printing. It is detected that paper is not properly set before printing (Receipt Printer).No paper Abnormal paper setting or no paper(Mis-handling). SPR paper setting error before printing.1.Check the status of setting paper2.Check the status of sensor and its connctor
2010600Command is received while doing self-test (Receipt Printer). Offline error Offline mode is engaged(Mis-handling)After terminating self-test and initialize receipt printer
2010700No receipt paper1. Replenish receipt paper in paper charger
2. Check the status of Near End sensor and its connector
2010800It is detected that paper is not properly cut while operating1.Check the Cutter module
2.Check if printer head lever is properly close
2010900Black mark is not properly detected in receipt paper before printing (Receipt Printer)1.Check the status of Black mark sensor
2.Check if Dip switch # 6 is correctly set (Dip switch # 6 is set by On in case of not using Black mark)
2010A00The size of image print data is abnormal while printing image (Receipt Printer)Check the AP version and initialize
2021500Sensor detects note in delivery path before CDU dispensesRemove note from the CDU delivery path.
2080100Platen is opened Platen lever open(Mis-handling)Close the lever of print head completely
2080200In case of detecting to be overheated in print head before printing receipt paperWait the time until the temperature of head adequately slow down and try to initialize
2080300Paper jam occurs in return path after printing or cutting or discharging receipt paper (Receipt Printer)Remove jammed paper between printer head and rollers
2080400Paper set error Abnormal paper setting(Mis-handling)1. Replenish receipt paper
2. Check the status of sensor and its connctor
2080500No paper Abnormal paper setting or no paper(Mis-handling)1. Check the status of setting paper
2. Check the status of sensor and its connector
2080600Command is received while doing self-testAfter terminating self-test and initialize receipt printer
2080700Found during idle time that paper at SPR is not enough to print.1. Replenish receipt paper in paper charger
2. Check the status of Near End sensor and its connector
2080800It is detected that paper is not properly cut while operating (Receipt Printer)1.Check the Cutter module
2.Check if printer head lever is properly close
2080900Black mark is not properly detected in receipt paper after printing (Receipt Printer)1.Check the status of Black mark sensor
2.Check if Dip switch # 6 is correctly set (Dip switch # 6 is set by On in case of not using Black mark)
2080A00Abnormal size of image data found during idle time while checking status of SPR.Check the AP version and initialize
2080B00Margin setting error (Receipt Printer)1. Check whether the default registry setting is changed
2. Reset the PTR SP
2080C00Paper jammed at the exit of the slotRemove the jammed paper
2080D00Paper jammed in the path (Receipt Printer)Remove the jammed paper
2080F00The firmware crashed (Receipt Printer)1. Check whether the dip switch #1 is set to ON position
2. Update the firmware
2110100Solenoid echo error (Retraction solenoid pull direction echo check Error while receipt paper Initializing) (Receipt Printer) 
2110200Solenoid echo error (Retraction solenoid release direction echo check Error while receipt paper Initializing) (Receipt Printer) 
2110300Cutter regular position error while receipt paper Initializing (Receipt Printer) 
2110400No paper on SS2 before cutting while receipt paper Initializing (Receipt Printer)1. Open upper part lever of return road and printer lever
2. Remove receipt paper roll
3. Cut without fold and neatly end of receipt paper4. Reset receipt paper roll
2110600Paper out error upon initializing SPR. 
2110700Fail paper retraction while receipt paper Initializing (Receipt Printer)1. Open upper part lever of return road
2. Remove receipt paper between upper guides
3. Lift up upper guide and close
2110900Path 1 or path 2 are opened upon initializing SPR.Close upper guide
2111000No paper in paper perception sensor(SS3) while receipt paper Initializing (Receipt Printer)Set receipt paper
2111100Overheating detect in THP head while receipt paper Initializing (Receipt Printer)1. Cool off TPH head, and initialize SPR again.
2111200Fail Black Mark detection before cutting while receipt paper Initializing (Receipt Printer)1. Open upper part lever of return road and printer lever
2. Remove receipt paper roll
3. Check position of black mark (on lower 1/4 part of receipt paper)
4. Reset receipt paper roll
2111300Found TPH lever open upon initializing SPR.1. Close TPH lever, and initialze SPR again.
2111400R-gate solenoid, SSOL3, echo check error when it is pulled in upon initializing SPR.1. Check SSOL3 if it works good or if it is damaged.
2. Check sensors around SSOL3 carefully and clean it.
3. Clean solenoid shaft if possible.
2111500R-gate solenoid, SSOL3, echo check error when it is released out upon initializing SPR.1. Check SSOL3 if it works good or if it is damaged.
2. Check sensors around SSOL3 carefully and clean it.
3. Clean solenoid shaft if possible.
2111600R-guide solenoid, SSOL2, echo check error upon initializing SPR.1. Check SSOL2 if it works good or if it is damaged.
2. Check sensors around SSOL2 carefully and clean it.
3. Clean solenoid shaft if possible.
2111700SPR connector is not connected upon initializing SPR.Connect it properly.
2111900TPH connector the detection which is not connected while receipt Paper Initializing (Receipt Printer)Connect it properly.
2112100Paper retraction fail in Discharge gate while receipt paper Initializing (Receipt Printer)1. Open upper part lever of return road
2. Remove receipt paper between upper guides
3. Lift up upper guide and close.
2112200Paper retraction failure on paper path, at SS1, SS2, upon initializing SPR.1. Check the paper path of SPR carefully around SS1, SS2
2. Check if paper roll is set properly.
2112300Paper retraction failure at paper path, SS2, upon initializing SPR.1. Check paper path near SS2 carefully.
2. Check if paper roll is set properly.
2112X00Paper retraction fail in Discharge gate while receipt paper Initializing (Receipt Printer)1.Open upper part lever of return road
2. Remove receipt paper between upper guides
3. Lift up upper guide and close or Reset receipt paper.
2121000Paper perception sensor(SS3) not detected paper before receipt paper (Receipt Printer)1. Close printer lever.
2. Check if papre roll is set properly.
3. Check sensor SS3 and clean it carefully.
2121100Printing Overheating detect in TPH while receipt paper printing (Receipt Printer) 
2121200Paper not found at SS3 after printing on SPR.1. Check if papre roll is set properly.
2. Check sensor SS3 and clean it carefully.
2121300Receipt paper jam error occurred during ejecting the receipt paper after print1. Remove the receipt paper jam
2. Reset the receipt paper roll
2130300Cutter regular position error in cut command (Receipt Printer)1. Open upper part lever of return road and printer lever
2. Remove receipt paper roll
3. Check position of black mark (on lower 1/4 part of receipt paper)
4. Reset receipt paper roll
2130400Regular position sensor(SS2) detect no paper after receipt paper cutting (Receipt Printer)1. Open upper part lever of return road
2. Remove receipt paper between upper guides
3. Lift up upper guide and close
2130500Paper not found at SS2 before cutting paper at SPR.1. Check printer cutter carefully.
2. Check if paper is jammed near SS2 on path or if SS2 works good.
3. Replace printer head assembly or whole SPR.
2130600Black mark on backside of paper not found when cutting paper at SPR.1. Check if paper has a black mark at backside.
2. Check if paper roll is set properly.
3. Check if paper is jammed on path.
2131500CS4 sensor detects note in delivery path before CDU dispenses. Sensor is located along the delivery path right before the reject bin.Remove note from the CDU delivery path.
2140500Paper found at SS2 of paper sexit slit after ejecting paper cut at SPR.1. Check if paper is jammed near SS2 on path or if SS2 works good.
2. Check printer cutter carefully.
2150700Paper found at SS2 of paper sexit slit after retracting paper cut at SPR1. Check if paper is jammed near SS2 on path or if SS2 works good.
2. Check printer cutter carefully.
2150800Paper not found at SS2 within time out when retracting paper cut at SPR.1. Check if paper is jammed near SS2 on path or if SS2 works good.
2. Check printer cutter carefully.
2170300Receipt paper jam found at SS2 before ejecting paper and card. 
2170400Receipt paper jam found at SS2 when ejecting paper and card, and communication with MCRW time out. 
2170500Receipt paper jam found at SS2 when ejecting paper and card. 
2171000Receipt paper jam found at SS2 and card jam found at MCRW when ejecting paper and card. 
2174000No response from MCRW when ejecting card and paper. 
217XX00MCRW error when ejecting paper and card.xx means error code from MCRW. 
2180100Retraction solenoid echo check error when it is pulled in to auto load receipt paper roll. 
2180200Retraction solenoid echo check error when it is released out to auto load receipt paper roll. 
2180300R-gate solenoid echo check error when it is on to auto load paper roll. 
2180400R-gate solenoid echo check error when it is pulled in to auto load paper roll. 
2180500R-gate solenoid echo check error when it is released out to auto load receipt paper roll. 
2180600Sensor connector not connected when it try to auto load receipt paper roll. 
2180700Lever 2 on the path is open when it tries to auto load receipt paper roll. 
2180800Lever 1 on the path is open when it tries to auto load receipt paper roll. 
2180900Retraction failure of remained paper on the path before it tries to auto load receipt paper roll. 
2181100New roll to be refilled is found, and near-end sensor, SS7, by being-used roll is activated before it tries to auto load receipt paper roll. 
2181200Receipt paper is not found at SS7 even though new paper roll is released when it tries to to auto load receipt paper roll. 
2181300No paper is found at paper-seperated-detecting sensor, SS6 within proper time interval when it tries to auto load receipt paper roll. 
2181400No paper is found at paper detecting sensor, SS5 within proper time interval when it tries to auto load receipt paper roll. 
2181500Cutter position error when it tries to auto load paper roll. 
2181600Paper cutting error when it tries to auto load paper roll. 
2181700Paper cut retraction error when it tries to auto load paper roll. 
2181800TPH lever is open when it tries to auto load paper roll. 
2181900No paper is found near-end sensor, SS7, and roll-refill sensor, SS8 when it tries to auto load paper roll. 
2182100TPH connector is not connected properly when it tries to auto load paper roll. 
21A1500CS1A sensor detects note in delivery path before CDU dispenses. Sensor is located along the delivery path right after where the note exits the 1st cassette.Remove note from the CDU delivery path.
21B1500CSB sensor detects note in delivery path before CDU dispensesSensor is located along the delivery path right after where the note exits the 1st cassette.Remove note from the CDU delivery path.
2222200The image is not black-white mode while its transmission period (Receipt Printer) 
2333900Comm. ErrorNo response from the IC card 
24A1500CS3A sensor detects note in delivery path before CDU dispensesSensor is located along the delivery path right after where the note exits the 3rd cassette.Remove note from the CDU delivery path.
24B1500CS3B sensor detects note in delivery path before CDU dispensesSensor is located along the delivery path right after where the note exits the 3rd cassette.Remove note from the CDU delivery path.
2999900Unable to interpret M1 at MAINUnable to interpret FC1 at PRINTUnable to interpret FC1 at MCRW 
2DN0000Failed to connect communication between Receipt printer and SP (Receipt Printer)Check if communication cable or com port is not connected
3@00100MCR read data error 
3@00200No data on magnetic stripe. 
3@00300MCR data write error 
3@00400Abnormal command code for MCR. 
3@00500MCR write data format error 
3@00600MCR write data size is too big. 
3@01000Abnormal data on ISO 2 track when two tracks are read simultaneously. 
3@02000Abnormal data on ISO 3 track when two tracks are read simultaneously. 
3@03000Abnormal data from JIS-2 track. 
3000000To shows that received command was undefined 
3000100To show command parameter error 
3000200The reception of the command that impossible to implementation 
3000400To show that error data was included in command 
3000500To show that a command, which requires the card movement, was executed before IC contacts were released from the card 
3001000To show that the card was not carried to the specific location after specified number of trial for specified time during execution of command of carrying card in various ways 
3001100To show that status signal for shutter openis not received while shutter is open. 
3001200To show that the Sensor is damaged or more that one card is inside ICRW. 
3001300To show that the card longer than 92mm is inserted into ICRW 
3001400To show that the card shorter than 78mm is inserted into ICRW 
3001500To show that data in F-ROM is damaged 
3001600To show that the card staying inside ICRW was moved up to the point where status request information change. To show that card was inserted into the ICRW through rear side by external force 
3001700To show that the card was not carried to the specific location after specified number of trial for specified time during execution of RETRIEVE command. 
3001800To show that shutter open/close detection sensor(SW2) and card width check sensor(SW1) are not operating correctly. 
3001900To show that a card was not inserted from the rear, even if 10 seconds had passed after the execution of BACK ENTRY command 
3002000To show that track has parity error 
3002100To show that read error has happened in Multiple magnetic read command. 
3002200To show that write error is detected through write/verify procedure. 
3002300To show that only SS,ES,LRC are contained in the track. (no retry) 
3002400To show that the card has no magnetic track(no retry) 
3002500To show that quality error(Jitter,Preamble,Postamble) has happended in write verify. 
3002600To show that the track has no SS. 
3002700To show that the track has no ES 
3002800To show that the track has no LRC error 
3002900To show that the discordance of write data has happened in write verify. 
3003000To show that power down(or power cut in short instant)is detected(or being detected). 
3003100To show that DSR signal was turned to OFF(communication is cut) 
3003200-Card position change -The position of a card inserted into the C/R was changed -The host can send the next command after it receives the error code 
3003300-Date error in flash memory-The SUM value in data stored in the flash memory is incorrect. The memory might have been destroyed-The host can send the next command after it receives the error code 
3004000To show that the card was pulled out form ICRW through entrance date when CAPTURE command is being executed. 
3004100Failure at IC Contact solenoid or sensor ICD. 
3004200-Read error (VRC error)-Vertical parity error(VRC error) wasdetected in the read data (excluding SS and ES codes)-Although the C/R detected the magnetic data error, the host can send the next command 
3004300Card could not be set to IC contack position/Failure at sensor PDI. 
3004400-Read error (Not encoded)-The read magnetic data was not encoded-Although the C/R detected the magnetic data error, the host can sendthe next command 
3004500ICRW lost sight of the card when ICRW completed to carrry the card to dhe rear position during the card acceptance, and ICRW ejected the card to entrance gate. 
3004600To show that the ejected card has not been withdrawn during execution of Monitoring for removal command. 
3004700-Card check error of banking facilities-Card of a Japanese banking facility was used (Only JIS 2 is checked) The data will be returned after they are coded-Although the C/R detected the magnetic data error, the host can send the next command 
3004900-Read track setting error-The specified track has not been read-Although the C/R detected the magnetic data error, the host can send the next Command 
3004A00-Transport failure during mag.reading-Transport during reading mag. was failed because of deformation of a card.-When a card was inserted, a user held it-Although the C/R detected the magnetic data error, the host can send the next Command 
3005000Retract counter overflow. 
3005100To show that Motor error has happened, through start/stop check in Initialize command. 
3005300To show that read error in Digital Decode Read Command. 
3006000To show that there found abnormal condition on the power-line. 
3006100The receiving error for ATR. 
3006200To show that the specified protocol does not agree with that of ICC/SAM ICRW still connected. 
3006300In case T=1 cards, after ATR receiving, IFS exchange is failed. ICRW detects time out. 
3006400In case T=1 cards, after ATR receiving, IFS exchange is failed. ICRW detects protocol error. 
3006500HOST tried to communicate with IC card without card activation. 
3006600ICRW tried to activate with ICC/SAM, but the card returned ATR, which is not supported. 
3006900ICRW tried to activate with ICC/SAM, but the card returned ATR, Which does not match EMV. 
3007000Failure at F-ROM operation. 
3007100Firmware of User program code area is wrong. 
300B000Received the other command before executing Initialize command. 
3011000MCRW initialization failure because of card jam. 
3011100MCRW initialization failure because of shutter error. 
3014000MCRW initialization failure because of no response from MCRW. 
3020100Card read error because of parameter read error. 
3021000Card read error because of card jam. 
3021600Card read error because of wrong card position. 
3024000Card read error because of no response from MCRW. 
3030100Card write error because of wrong parameter. 
3030400Card write error because of write data error. 
3031000Card write error because of card jam. 
3031100Card write error because of shutter error. 
3031600Card write error because of wrong position. 
3032200Card write error because of data verification error. 
3044000No response from MCR or NAK received when card is inserted. 
3050100Parameter error detected when card is ejected. 
3051000Card jammed when card is ejected. 
3054000No response from MCU when card is ejected. 
3061000Card jammed when card is retracted. 
3064000No response from MCRW when card is retracted. 
3101000Latch sensor is abnormal.Check the latch sensor in the device.
3102000Card has not been read yet or other errors.Reset the device by reset command.
3102100No start sentinel.Reset the device by reset command.
3102200VRC ErrorReset the device by reset command.
3102300No End sentinelReset the device by reset command.
3102400LRC ErrorReset the device by reset command.
3102700SS-ES-LRC cardReset the device by reset command.
3103000Detection of Power failureCheck if communication cable and power cable are connected or not.
3106000Abnormal condition was found on the power-line (Vcc) of ICC(or SAM)Check if communication cable and power cable are connected or not.
3106100The receiving error of ATR.Reset the device by reset command.
3106200The card(SAM) does not accept this protocolReset the device by reset command.
3106300IC card(SAM) communication error(No answer)Reset the device by reset command.
3106400IC card(SAM) communication error(Other)Reset the device by reset command.
3106500IC card(SAM) is not activatedReset the device by reset command.
3106600IC card(SAM) returned ATR which is not supported ISO/IEC7816-3Reset the device by reset command.
3106900IC card(SAM) returned ATR which does not match EMV 2000 V4.0Reset the device by reset command.
3107000F-FROM write errorReset the device by reset command.
3107200EEPROM operation errorReset the device by reset command.
3109900_INTERNAL_ERROR error is occurred and Fail to get error code from DLLNone(Auto recovery)
3142900Comm. Error- No response from MCRW or NAK received when card entry is enabled.- No response from MCRW when card entry is disabled 
3XX1000Card jammed1. Check position of card
2. Turn green knob clockwise
3. Remove restored card
4000000Cash Dispenser(CDU) received the undefined command from AP software1. Get the trace file and log files in D:\trace
2. Call your attendant
4001100CS2 Dark detection during initializing or dispense reserved operation (Reject box mounting/dismounting)1. Initialize after mounting the reject box.
2. Check if the CS2 sensor cable is disconnected
3. Exchange a sensor after abnormal operating CS2 Sensor
4001200CS3 Dark detection during initializing or Dispense reserved operation (Cash Dispenser)1. Remove the remaining notes or foreign objects on the gate
2. Check if the CS3 sensor bracket is bended.
3. Check if the CS3 sensor cable is disconnected (CDU Board CN10 #9~10).
4. Exchange a sensor after abnormal operating CS3 Gate detecting sensor.
4001300CS2 and CS3 Dark detection during initializing or dispense reserved operation (Cash Dispenser)1. Remove the remaining notes or foreign objects on the gate
2. Check if the CS2 or CS3 sensor bracket is bended.
3. Check if the CS2 or CS3 sensor cable is disconnected (CDU Board CN10 #9~10).
4. Exchange a sensor after abnormal operating CS3 Gate detecting sensor.
4001400CS4A Dark detection during initializing or dispense reserved operation (Cash Dispenser)1. Remove the remaining notes and foreign objects at the position of the CS4A sensor
2. Check if the CS4A sensor cable is disconnected
3. Exchange a sensor after abnormal operating the CS4A Sensor
4001500CS2 and CS4A Dark detection during initializing or dispense reserved operation (Cash Dispenser)Remove note from the CDU delivery path. Clean CS2 and CS4A.
4001600CS2 and CS4A Dark detection during initializing or dispense reserved operation (Cash Dispenser)The same as #40011 and #40012 error handling
4001700CS2, CS3 and CS4A Dark detection during initializing or dispense reserved operation (Cash Dispenser)The same as #40011, #40012 and #40014 error handling
4001800CS4B sensor detects note in delivery path before/after CDU dispenses1. Remove note from the CDU delivery path.
2. Clean CS4B
4001900CS2 or CS4B sensor detects note in delivery path before/after CDU dispenses1. Remove note from the CDU delivery path.
2. Clean CS2 and CS4B
4001A00CS2, CS3 and CS4A Dark detection during initializing or dispense reserved operation (Cash Dispenser)The same as #40011 and #40018 error handling.
4001B00CS2, CS3 and CS4A Dark detection during initializing or dispense reserved operation (Cash Dispenser)The same as #40011, #40012 and #40018 error handling.
4001C00CS4A or CS4B sensor detects note in delivery path before/after CDU dispenses1. Remove note from the CDU delivery path.
2. Clean CS4A and CS4B
4001D00CS2, CS4A or CS4B sensor detects note in delivery path before/after CDU dispensesRemove note from the CDU delivery path. Clean CS2, CS4A and CS4B. The same as #40011, #40014 and #40018 error handling.
4001E00CS3, CS4A and CS4B Dark detection during initializing or dispense reserved operationThe same as #40012, #40014 and #40018 error handling
4001F00CS2, CS3, CS4A and CS4B Dark detection during initializing or dispense reserved operation (Cash Dispenser)The same as #40011, #40012 and #40014 error handling
4002100CS11A Dark detection during initializing or dispense reserved operation (Cash Dispenser)1. Remove the remaining notes and foreign objects at the position of the CS11A sensor
2. Check if the CS11A sensor cable is disconnected.
3. Exchange a sensor after abnormal operating the CS11A sensor
4002200CS11B Dark detection during initializing or dispense reserved operation (Cash Dispenser)1. Remove the remaining notes and foreign objects at the position of the CS11B sensor
2. Check if the CS11B sensor cable is disconnected
3. Exchange a sensor after abnormal operating the CS11B sensor
4002300CS11A and CS11B Dark detection during initializing or dispense reserved operation (Cash Dispenser). CS1A or CS1B sensor detects note in delivery path before/after CDU dispenses1. Remove note from the CDU delivery path.
2. Clean CS1A and CS1B
4002700CS13A Dark detection during initializing or dispense reserved operation (Cash Dispenser)1. Remove the remaining notes and foreign objects at the position of the CS13A sensor2. Check if the CS13A sensor cable is disconnected3. Exchange a sensor after abnormal operating the CS13A sensor
4002800CS13 Dark detection during initializing or Dispense reserved operation (Cash Dispenser)Remove the remaining notes and foreign objects at the position of the CS13 sensor. Check if the CS13 sensor cable is disconnected (CDU Board CN10 #1~4). Exchange sensor if error occurs after checking CS13 sensor operation. Remove note from the CDU deliver
4002900CS11A and CS13 Dark detection during initializing or dispense reserved operation (Cash Dispenser)1. Remove note from the CDU delivery path.
2. Clean CS1A and CS13
4002A00CS11B or CS13 sensor detects note in delivery path before/after CDU dispenses1. Remove note from the CDU delivery path.
2. Clean CS1B and CS13
4002B00CS11A, CS11B or CS13 sensor detects note in delivery path before/after CDU dispenses1. Remove note from the CDU delivery path.
2. Clean CS1A, CS1B and CS13
4003000Failed in checking the main motor echo1. Initialize
2. Check Main Motor Encoder Slit
3. Initialize after Power On/Off
4. Check Encoder Sensor CS8 BRKT
5. Check CS8 Sensor Cable
6. Change Main Motor Encoder Slit Sensor CS8
4003100Failed in checking the reject gate solenoid echoListen to click sound during cash dispenser initializing- If that sound occurs in 2 seconds after motor was turned, it is normal- If there is delayed, replace PCB on cash dispenser
4003200Failed in checking the present gate solenoid echoListen to click sound during cash dispenser initializing- If that sound occurs in 2 seconds after motor was turned, it is normal- If there is delayed, replace PCB on cash dispenser
4003300Check sum error (No information is set) (Initial recovery) (Cash Dispenser)1. Check CDU Information after reading CDU version
2. Initialize
3. Initialize after executing CDU Information Set('P') Command
4. Change CDU B/D.
5. Replace PCB on cash dispenser
4003400Error two sheets detecting sensor (CS5_1) for initializing (Cash Dispenser)1. Check CS5_1 Sensor Cable
2. Check second Dip Switch in CDU B/D
3. Change CS5_1 Sensor
4003500Error two sheets detecting sensor (CS5_2) for initializing (Cash Dispenser)1. Check CS5_2 Sensor Cable
2. Check second Dip Switch in CDU B/D
3. Change CS5_2 Sensor
4003600Error of CS 2, CS13 sensor during initialization1. Check note jam at CS2 and CS13 sensor
2. Clean CS2 and CS13 sensors
3. Reconnect CS2 and CS13 sensors
4. Replace CS2 and CS13 sensor
4003700Error of double detecting module including sensor(CS5_1/CS5_2) during dispensing bills (Cash Dispenser)1. Check CDU Board Segment
2. Initialize
3. Read data of 'Read Double Sensor' Command
4003800The cash dispenser is released from the docking position (Cash Dispenser)1. Return the docking position of cash dispenser
2. Reboot ATM
3. Replace PCB on cash dispenser
4003900Abnormal operation of the gate solenoid during initialization or before dispensing bill.1. Initialize after removing notes or dust over Gate
2. Check CS3 Sensor BKRT
3. Check CS3 Sensor Cable
4. Exchange Sensor after abnormal operating CS3 Gate detecting Sensor
5. Exchange Reject Solenoid 1
4003A00This error occurs when the number of demanded bills are more than 5 in dispensing command for test.1. Check command that CDU is received
2. Check CDU EP ROM Version or specification
4003b00( Cash Dispenser ) When CS15A or CS 15B, CS21A sensor is detected as dark after initial recovery1. Remove notes or dust in existence CS15A Sensor
2. Check CS15A Sensor Cable
3. Exchange Sensor after abnormal operating CS15A Sensor
4003C001 Cassette not available during dispense reserved operation1. Set 1 Cassette
2. Check CS7 Sensor Cable
3. Exchange Sensor after abnormal operating CS7 Sensor
4003D00Incomplete mounting of 1st cassette during dispense operation (Cash Dispenser)1. Check notes' status in 1st Cassette
2. Check 1st cassette specifications
3. Check if the CS7 sensor cable is disconnected
4. Exchange a sensor after abnormal operating the CS7 sensor .
4003E00CS21B DARK Detected (Initial recovery, Separated reject)1. Remove notes or dust in existence CS21B Sensor
2. Check CS21B Sensor Cable
3. Exchange Sensor after abnormal operating CS21B Sensor
4003F00CS21A,CS21B DARK Detected(Initial recovery, Separated reject) (Cash Dispenser)1.Remove notes or dust in existence CS21A , CS21B Sensor
2. Check CS21A, CS21B Sensor Cable
3. Exchange sensor after abnormal operating CS21A, CS21B Sensor.
4004000Taking out a cassette during dispensing bills. (1~4 cassette)1. Push the cassette until making click sound
2. Check the catcher inside cassette guide
4004100Error if re-driving is over 5 times (Separated rejection) (Cash Dispenser)1. Check notes in Reject Box
2. Rearrange notes in Cassette
3. Remove dust in CS21AB, CS31AB, CS41AB CS11AB Sensor
4. Check dust existing in CS5 Sensor Guide
5. Check dust existing in Main Motor Encoder Slit
6. Check index value of notes each cassette
4004200This error occurs when CS13 (the number of dispensed bills) is smaller than the number of demended bills.1. Check notes dispensed and rejected
2. Remove notes jammed in CDU
3. Remove dust in CS13 Sensor
4. Exchange sensor after abnormal operating CS13 Sensor
4DN1300No response detected after 5 retries because of timeout between STX-BCC intervalCheck cable and connection between the CE and dispenser.
4DN8100Communication error of Shutter 
4004300Error if total reject is more than 20 sheets(Separated rejection)1. Check notes in Reject Box
2. Rearrange notes in Cassette
3. Remove dust in CS11AB, CS21AB, CS31AB, CS41AB Sensor
4. Check dust in existence CS5 Sensor Guide
5. Check notes index value
4004400Reject error if continuous 5 times (Separated rejection)1. Check notes in Reject Box
2. Rearrange notes in Cassette
3. Check dust in Main Motor Encoder Slit
4. Remove dust in CS21AB, CS31AB, CS11AB Sensor
5. Exchange CS8 Encoder Slit Sensor
4004500In case the number of notes detected outlet sensor(CS13) is more than required notes1. Check notes dispensed and rejected
2. Remove dust in CS13 Sensor
3. Exchange sensor after abnormal operating CS13 Sensor
4004600Program error(Separated rejection)1. Initialize after Reset Power
2. Upgrade CDU Firmware or Re-download
3. Exchange CDU B/D
40047001 CASSETTE MISFEED ERROR(Separated rejection)1. Check notes in 1 Cassette
2. Check Sensor(CS6) Poll
3. Check jam in 1 cassette and reload
4. Remove dust in CS11A, CS11B Sensor
5. Exchange 1 cassette box when there are many error
4004800The dispensed count in CS 13A and CS13B is not consistent (Cash Dispenser)1. Check notes dispensed and rejected
2. Remove dusts in CS13A and CS13BSensor
3. Exchange sensor after abnormal operating CS13A and CS13B Sensor
4004900Dispensing 0 sheets required is error(Separated rejection)1. Check received command
2. Check communication cable
3. Check CDU Firmware Version
4004A00CS1AB ~ CS13 Time out (Jam) during dispensing bills from first cassette.1. Remove jammed notes on CDU return path
2. Remove dust in CS1~CS4 sensor
3. Install after rearranging notes in cassette
4004B00Bills are rejected 3 times continuously because of bill separation error during dispensing.1. Check state of notes in reject box
2. Rearrange notes in cassette
3. Check Index of notes
4. Check foreign objects in the main motor encoder slit
5. Replace the CS8 encoder slit sensor
4004C00In case the number of notes detected outlet sensor(CS13) is more than that of notes detected on CS1A,B sensor 
4004D00Cassette 1 is not completely mount into CDU body during dispense operation of cassette 1 
4004E00Detected the remaining notes during dispense reserved operation (Cash Dispenser)1. Initialize after removing the return path
2. Clean sensors on the return path (CS13)
4004F00The number of bill reject is exceeded to the standard value due to lots of skew in bills (Cash Dispenser)Rearrange notes in cassette properly
4005000Reserved 
4005100Received a request for over 120 notes dispensing on the CDU from the upper unit. (Cash Dispenser)1. Check the CDU received command
2. Check the abnormal communication cable.
3. Check the CDU firmwave version and refer to specifications.
4005200The remaining notes at the sensor in front of the CST after dispense operation (CS11AB, CS21AB, CS31AB, CS41AB)1. Remove the remaining notes at a sensor in front of the CST
2. Realign notes in the cassette
3. Check abnormal clutch.
4. Check abrasion of the cassette box pick unit.
4005300Error for the double note detection during separation. 
4005400CDU EP Program Error during dispense operation (failed table search) (Cash Dispenser)1. Initialize after resetting the power
2. Upgrade the CDU firmware or re-download software
3. Replace the CDU B/D
4005500Timeout due to note's length error passed through the CS13 during dispense operation1. Remove a jammed note between the tray and CDU
2. Remove a jammed note at the position of the CS13 sensor
3. Remove a dust on the CS13 sensor
4005600Abnormal operation of the gate solenoid 1 during dispense operation.1. Remove a jammed note on the gate
2. Remove notes in the reject box and remount the reject box
3. Check if the CS3 sensor bracket is bended.
4. Check if the CS3 sensor cable is disconnected
5. Exchange a sensor after abnormal operating CS3 Gate detecting sensor.
6. Replace the reject solenoid 1
4005700Sum check error of note index setting value in the CDU CST of EEPROM during initializing1. Read the CDU version to check CDU CST note index
2. Reinitialize
3. Initialize after executing the CDU Information Set(‘P’) Command
4. Replace the CDU board
4005800Retract box position error during command reserved operation1. Mount the retract box or open the box cover
2. Check if CS62 sensor poll is abnormal
3. Check if the CS62 sensor cable is disconnected(CDU Board CN10 #5~2).
40059002nd Cassette is not available during dispense reserved operation (Cash Dispenser)1. Mount 2nd cassette
2. Check if the CS17 sensor cable is disconnected.
3. Exchange a sensor after abnormal operating the CS17 sensor .
4005A00Incomplete mounting of 2nd cassette during dispense operation (Cash Dispenser)1. Check notes' status in 2nd Cassette
2. Check 2nd cassette specifications
3. Check if the CS17 sensor cable is disconnected
4. Exchange a sensor after abnormal operating the CS17 sensor .
4005B002 Cassette miss feed during dispense operation (Cash Dispenser)1. Check the remaining notes in 2 Cassette
2. Check if the remaining note sensor (CS26) is normal
3. Check a jammed note in 2 Cassette or remount it
4. Remove the dust on the CS21A and CS21B Sensors
5. Replace 2nd cassette box when multiple error occurs
4005C00Sensor dark in front of the CST except dispensing during dispense operation (Cash Dispenser)1. Remove a dust and foreign objects on CS11AB, CS21AB, CS31AB and CS41AB sensors.
2. Check the clutch operation (Life test command)
4005D00Continuously detected 2 notes for three times or more during dispense operation (Cash Dispenser)1. Check notes' status in the reject box
2. Realign notes in the cassette
3. Check foreign objects at theposition of the CS5 Sensor Guide
4. Check if the CS5 cable is disconnected
4005E00Reserved 
4005F00Reserved 
4006000CS31AB sensor is detected as dark after dispense demand ofcassette 31. Remove the remaining notes at a sensor in front of the CST
2. Realign notes in the cassette
3. Check abnormal clutch.
4. Check abrasion of the cassette box pick unit.
4006100Something is detected in C31AB sensor before dispensing bills.Something is detected in C31AB sensor before dispensing bills.
4006200The remaining notes at the sensor in front of the CST after dispense operation (CS11A, CS11B)1. Remove the remaining notes at a sensor in front of the CST
2. Realign notes in the cassette
3. Check abnormal clutch.
4. Check abrasion of the cassette box pick unit.
4006300The remaining notes at the sensor in front of the CST after dispense operation (CS31A, CS31B)1. Remove the remaining notes at a sensor in front of the CST
2. Realign notes in the cassette
3. Check abnormal clutch.
4. Check abrasion of the cassette box pick unit.
4006400Reserved for Half-light Test Sensor Error 
4006500Reserved for Half-light Test Sensor Error 
4006600Reserved for Half-light Test Sensor Error 
4006700Reserved for Half-light Test Sensor Error 
4006800Reserved for Half-light Test Sensor Error 
4006900Reserved 
4006A00CS15AB ~ CS13 Time out(Jam) during dispensing bills from second cassette.1. Remove jammed notes on CDU notes transport path
2. Remove dust in CS15~CS13 sensor
3. Install after rearranging notes in cassette
4006B00Something is detected on CS31A, CS31B sensor during initialization1. Remove notes or dust in existence CS31AB Sensor
2. Check CS31AB Sensor Cable
3. Exchange Sensor after abnormal operating CS31AB Sensor
4006c00Reserved for Half-light Test Sensor Error 
4006d00Reserved for Half-light Test Sensor Error 
4006E00Reserved for Half-light Test Sensor Error 
4006f00Reserved for Half-light Test Sensor Error 
4007000CS41AB sensor is detected as dark after dispense demand of cassette 41. Remove the remaining notes at a sensor in front of the CST
2. Realign notes in the cassette
3. Check abnormal clutch.
4. Check abrasion of the cassette box pick unit.
4007100Reserved for Half-light Test Sensor Error 
4007200Something is detected on CS41AB sensor during dispensing bills. 
4007300The remaining notes at the sensor in front of the CST after dispense operation (CS41A, CS41B)1. Remove the remaining notes at a sensor in front of the CST
2. Realign notes in the cassette
3. Check abnormal clutch.
4. Check abrasion of the cassette box pick unit.
4007400Reserved for Half-light Test Sensor Error 
4007500Reserved for Half-light Test Sensor Error 
4007600Reserved for Half-light Test Sensor Error 
4007700Reserved for Half-light Test Sensor Error 
4007800Reserved for Half-light Test Sensor Error 
4007900Reserved for Half-light Test Sensor Error 
4007A00CS31AB ~ CS13 sensors are detected as dark due to time out(Jam) during dispense operation of cassette 41. Remove jammed notes on CDU notes transport path
2. Remove dust in CS31AB~CS13 sensor
3. Install after rearranging notes in cassette
4007B00CS41A or CS41B sensor is detected as dark during initializing operation 
4007C004 cassette misfeed error (Separated rejection)1. Check notes in 4 Cassette
2. Check Sensor(CS36) Poll
3. Check jam in 4 cassette and reload
4. Remove dust in CS41A, CS41B Sensor
5. Exchange 4 cassette box when there are many error
4007D00Cassette 4 is not completely mounted into CDU body after dispense demand of cassette 4 
4007E00Reserved for Half-light Test Sensor Error 
4007f00Reserved for Half-light Test Sensor Error 
4008000CS15AB sensor is detected as dark after dispense of cassette 21. Remove the remaining notes at a sensor in front of the CST
2. Realign notes in the cassette
3. Check abnormal clutch.4. Check abrasion of the cassette box pick unit.
4008100Received the wrong shutter command from the upper unit.1. Check the CDU received command
2. Check the abnormal communication cable.
3. Check the CDU firmwave version and refer to specifications.
4008200Failed to open the CDU shutter (failed ten times retry)1. Remove foreign objects in the shutter unit.
2. Check the shutter motor connection cable.
3. Check a connection status of the TS004 and TS005 sensor
4. Check the shutter cam operation.
4008300Reserved for future use. 
4008400Failed to close the CDU shutter (failed ten times retry)1. Remove foreign objects in the shutter unit.
2. Check the shutter motor connection cable.
3. Check a connection status of the TS004 and TS005 sensor.
4. Check the shutter cam’s rotation operation.
4008500When the command of CDU shutter open or close is received in case of not being set CDU shutter. (Cash Dispenser)Change of the information to be set about CDU shutter
4008600No note available inside the shutter after the collection command 
4008700Error failed to communicate with CDU shutter (Cash Dispenser)Change of the information to be set about CDU shutter
4008800Error occurs when cassette with ID is not mounted (Cash Dispenser)Check of bill index
4008900Error occurs when the number of dispensed bills from cassette don't match the number of detection by sensor (Cash Dispenser)Check of EP program version
4008A00CS11AB Dark detection on transport path before dispense operation (Cash Dispenser)1. Remove the remaining notes and foreign objects at the position of the CS11AB sensor
2. Check if the CS11AB sensor cable is disconnected
3. Exchange a sensor after abnormal operating the CS11AB sensor
4008B00CS21AB Dark detection on transport path before dispense operation (Cash Dispenser)1. Remove the remaining notes and foreign objects at the position of the CS21AB sensor
2. Check if the CS21AB sensor cable is disconnected
3. Exchange a sensor after abnormal operating the CS21AB sensor
4008C00CS31AB Dark detection on transport path before dispense operation (Cash Dispenser)1. Remove the remaining notes and foreign objects at the position of the CS31AB sensor
2. Check if the CS31AB sensor cable is disconnected
3. Exchange a sensor after abnormal operating the CS31AB sensor
4008D00CS41AB Dark detection on transport path before dispense operation (Cash Dispenser)1. Remove the remaining notes and foreign objects at the position of the CS41AB sensor
2. Check if the CS41AB sensor cable is disconnected
3. Exchange a sensor after abnormal operating the CS41AB sensor
4008E00CS4B Dark detection on transport path before dispense operation (Cash Dispenser)1. Remove the remaining notes and foreign objects at the position of the CS4 sensor
2. Check if the CS4 sensor cable is disconnected
3. Exchange a sensor after abnormal operating the CS4 sensor
4008F00CS13 sensor detects the notes with hole during dispensing.1. Initialize Cash Dispenser (CDU)
2. Remove the holed note on CS13
4009000Mismatched number of check sheets1. Check dispensed check and reject check.
2. Remove a jammed note on the CDU.
3. Remove a dust or foreign objects on the CS13 sensor
4. Exchange a sensor after abnormal operating the CS13 sensor.
? Reset number of check sheets after troubleshooting.
4009000Mismatched number of check sheets (Cash Dispenser)1. Check dispensed check and reject check.
2. Remove a jammed note on the CDU.
3. Remove a dust or foreign objects on the CS13 sensor
4. Exchange a sensor after abnormal operating the CS13 sensor.
? Reset number of check sheets after troubleshooting.
4009100Reject error due to check skew during check dispense operation.1. Check a check's status in the reject box
2. Remove a dust and foreign objects on the CS31AB or CS41AB sensors.
3. Check the CIU Module Print Head.
4. Realign check sheets in the check cassette box.
? Reset number of check sheets after troubleshooting.
4009100Reject error due to check skew during check dispense operation. (Cash Dispenser)1. Check a check's status in the reject box
2. Remove a dust and foreign objects on the CS31AB or CS41AB sensors.
3. Check the CIU Module Print Head.4. Realign check sheets in the check cassette box.
? Reset number of check sheets after troubleshooting.
4009200Reject error due to abnormal check interval skew during check dispense operation.1. Check a check's status in the reject box
2. Remove a dust and foreign objects on the CS31AB or CS41AB sensors.
3. Check the CIU Module Print Head.
4. Realign check sheets in the check cassette box.
5. Clean the pick up roller in the check cassette box.
? Reset number of check sheets after troubleshooting.
4009200Reject error due to abnormal check interval skew during check dispense operation. (Cash Dispenser)1. Check a check's status in the reject box
2. Remove a dust and foreign objects on the CS31AB or CS41AB sensors.
3. Check the CIU Module Print Head.
4. Realign check sheets in the check cassette box.
5. Clean the pick up roller in the check cassette box.
? Reset number of check sheets after troubleshooting.
4009300Reject error due to long check sheet during check dispense operation.1. Check a check's status in the reject box
2. Remove a dust and foreign objects on the CS31AB or CS41AB sensors.
3. Check the CIU Module Print Head.
4. Realign check sheets in the check cassette box.
5. Clean the pick up roller in the check cassette box.
? Reset number of check sheets after troubleshooting.
4009300Reject error due to long check sheet during check dispense operation. (Cash Dispenser)The same as #40092 handling.
4009400Reject error due to short check sheet during check dispense operation.1. Check a check's status in the reject box
2. Remove a dust and foreign objects on the CS31AB or CS41AB sensors.
3. Check the CIU Module Print Head.
4. Realign check sheets in the check cassette box.
5. Clean the pick up roller in the check cassette box.
? Reset number of check sheets after troubleshooting.
4009400Reject error due to short check sheet during check dispense operation. (Cash Dispenser)The same as #40092 handling.
4009500Reject error due to 2 check sheets’ pick up during check dispense operation1. Check a check's status in the reject box
2. Remove a dust and foreign objects on the CS31AB or CS41AB sensors.
3. Check the CIU Module Print Head.
4. Realign check sheets in the check cassette box.
5. Clean the pick up roller in the check cassette box.
? Reset number of check sheets after troubleshooting.
4009500Reject error due to 2 check sheets' pick up during check dispense operationThe same as #40092 handling.
4009600Reject error due to the abnormal half of check during check dispense operation.1. Check a check's status in the reject box
2. Remove a dust and foreign objects on the CS31AB or CS41AB sensors.
3. Check the CIU Module Print Head.
4. Realign check sheets in the check cassette box.
5. Clean the pick up roller in the check cassette box.
? Reset number of check sheets after troubleshooting.
4009600Reject error due to the abnormal half of check during check dispense operation. (Cash Dispenser)The same as #40092 handling.
4009700Reject error due to abnormal check separation interval skew during check dispense operation.1. Check a check's status in the reject box
2. Remove a dust and foreign objects on the CS31AB or CS41AB sensors.
3. Check the CIU Module Print Head.
4. Realign check sheets in the check cassette box.
5. Clean the pick up roller in the check cassette box.
? Reset number of check sheets after troubleshooting.
4009700Reject error due to abnormal check separation interval skew during check dispense operation. (Cash Dispenser)The same as #40092 handling.
4009800Abnormal CIU detecting sensor during check dispense operation1. Clean CS31AB and CS41AB, or remove foreign objects.
2. Check if the FM Board (3 CST or 4 CST) CN3 and CIU Sensor Cable are connected.
4009800Abnormal CIU detecting sensor during check dispense operation (Cash Dispenser)1. Clean CS31AB and CS41AB, or remove foreign objects.
2. Check if the FM Board (3 CST or 4 CST) CN3 and CIU Sensor Cable are connected.
4009900CIU communications response timeout error during check dispense reserved operation or initializing.1. Reinitialize
2. Check if the CIU communications serial cable is connected.
3. Check if the CIU power cable is connected.
4009A00CS31AB ~ CS13 sensors are detected as dark due to time out(Jam) during dispense operation of cassette 31. Remove jammed notes on CDU notes transport path
2. Remove dust in CS31AB~CS13 sensor
3. Install after rearranging notes in cassette
7000100It's impossible to read the version after transferring to the CduSetup menu. 
7000200It's impossible to read the version after CDU Setup. 
7000300User's setting values are different from the actual written setting value. 
4009B00Detected the CS31A and CS31B Dark during initializing or dispense reserved operation (Cash Dispenser)1. Remove the remaining notes and foreign objects at the position of the CS31A and CS31B sensors.
2. Check settings of 3 Cassette FM Board Dip Switch (#2, #4, #6 On)
3. Check if the CS31 and CS31B Sensor Cable are disconnected4. Exchange a sensor after abno
4009C00Detected the CS31B Dark during initializing or dispense reserved operation (Cash Dispenser)1. Remove the remaining notes and foreign objects at the position of the CS31B sensor.
2. Check settings of 3 Cassette FM Board Dip Switch (#2, #4, #6 On)3. Check if the CS31B and CS31B sensor cables are disconnected4. Exchange a sensor after abnormal oper
4009D00Cassette 3 is not completely mounted into CDU body after dispense demand of cassette 3 
4009E00Mounting/demounting 3rd Cassette during dispense operation (Cash Dispenser)1. Check notes' status in 3rd Cassette
2. Check 3rd cassette specifications
3. Check if the CS37 sensor cable are disconnected.
4. Exchange a sensor after abnormal operating the CS37 sensor .
4009F003 Cassette miss feed during dispense operation (Cash Dispenser)1. Check the remaining notes in 3 Cassette
2. Check if the remaining note sensor (CS36) of 3 Cassette is normal.
3. Check a jammed note in 3 Cassette or remount it
4. Remove the dust on the CS31A and CS31B Sensors
5. Replace 3 cassette box when multiple error
400A000Detected the TS103 Dark during command reserved operation. (Cash Dispenser)1. Remove a jammed note between the retract box and the tray.
2. Check if the TS103 sensor cable is disconnected (CDU B/D CN2 #25~28).
3. Exchange a sensor after abnormal operating TS103 Sensor
400A100Detected the CS9 Dark in Reject(Retract) box during initializing. (Cash Dispenser)1. Open the reject/retract box cover
2. Check if the CS9 sensor cable is disconnected.
3. Exchange a sensor after abnormal operating the CS9 sensor
400A200When a note doesn't arrive from the tray to the throat entrance (CS10AB~CS14 (Delivery Jam).1. Remove a jammed note or foreign objects between the throat and the tray
2. Check if the CS10AB and CS14 sensor cable is disconnected.
3. Check the feed motor operation in the throat unit.
4. Exchange a sensor after abnormal operating the CS14 sensor .
400A300If the shutter cam is not operated while opening or closing the shutter (Cash Dispenser)1. Check if the shutter cam's involving operation interferes.
2. Check the shutter actuator power cable (CDU B/D CN5 #1~2).
3. Check if the TS005 sensor cable is disconnected (CDU B/D CN3 #14~#16).
4. Exchange a sensor after abnormal operating the TS005 sens
400A400Failed to move after collection (shutter motor) 
400A500Reserved for future use 
400A600Retract box is full or CS56 sensor is a dark detection (Cash Dispenser)1. Remove all cash in retract box
2. Check if there is dusts or foreign objects around CS56 sensor and remove them
3. Replace the new sensor
400A700When cam doesn't arrive at dispense position within regulated time (cam error) (Cash Dispenser) 
400A800When cam doesn't arrive at delivery position within regulated time (cam error) 
400A900CS53 sensor is detected to dark during initializing, dispensing and delivery operation (Cash Dispenser)1. Remove a dust or foreign objects on the CS53 sensor
2. Exchange a sensor after abnormal operating the CS53 sensor .
400AA00Failed during writing EEPROM data (Cash Dispenser)1. Retry after initialization.
2. Replace the CDU Board.
7710801RMS Agent Request Time Out!Try again. If the problem reoccurs, call your service personnel.
7710891Host line failInconsistent with the message of Host
400AB00Disable to drive due to the remaining notes in the tray during initializing or dispense reserved operation. (CS10A and CS10B Dark detection) (Cash Dispenser)1. Remove the remaining notes or foreign objects in the tray.
2. Check if holders on the CS10A and CS10B sensors are bended.
3. If error occurs when checking CS10A/CS10B (CDU B/D CN2 #17~24) disconnection and operation, replace a sensor.
400AC00CS 53 sensor is detected dark due to bill jam. CS2 sensor is detected as dark after dispense operation1. Clear bills on transport path on cash dispenser
2. Remove a dust or foreign objects on the CS53 sensor
3. Exchange a sensor after abnormal operating the CS53 sensor .
400AD00Disable to detect notes in CS15 sensor during delivery operation (Cash Dispenser)1. Remove the remaining notes on the throat.
2. If error occurs when checking CS15 disconnection and operation, replace a sensor.
400AE00Any note is not detected by CS 10AB sensor in the tray before delivery or retract operation. (Cash Dispenser)1. If error occurs when checking CS 10 AB disconnection and operation, replace a sensor.
2. Check the tray deliver position or operation.
400AF00Received the wrong life test command from the upper unit. (Cash Dispenser)1. Check the CDU received command
2. Check the abnormal communication cable.
3. Check the CDU firmware version and refer to specifications.
400B000Opened shutter during dispense operation. (Cash Dispenser)1. Check the shutter cam's rotation.
2. If error occurs when checking TS004 disconnection and operation, replace a sensor.
400B100Reserved 
400B200Reserved 
400B300Reserved 
400B400Reserved 
400BA00CS1 sensor of reject box entrance is detected as dark during initialization or before dispense operation (Cash Dispenser)1. Check the remaining notes around CS1 sensor
2. Remove the dust or foreign things on the CS1 sensor
3. Replace CS1 sensor when multiple errors occur.
400BB00Bill jam on CS1 sensor of reject box entrance during dispense operation (Cash Dispenser)1. Remove the bills in front of entrance of reject box
2. Remove the bills inside reject box
400BC00Communication error - Command Length doesn't match. 
400BD00Bill rejection error (Normal recognition for short bill-CS4) 
400BE00Bill pickup sensor(CS1, CS15) recognized has a hole and CS4 sensor detects it or CS4 snesor detects the gap too close 
400C1001 Cassette Jam during dispense operation (1 CST Encoder Error). (Cash Dispenser)1. Remove a jammed note in 1 Cassette.
2. Mount 1 cassette box after realigning notes in 1 cassette box.
3. Remove foreign objects on 1 Cassette Clutch Encoder Slit.
4. Replace 1 cassette box when multiple errors occur.
400C2002 Cassette Jam during dispense operation (2 CST Encoder Error).1. Remove a jammed note in 2 Cassette.
2. Mount 2 cassette box after realigning notes in 1 cassette box.
3. Remove foreign objects on 2 Cassette Clutch Encoder Slit.
4. Replace 2 cassette box when multiple errors occur.
400C3003 Cassette Jam during dispense operation (3 CST Encoder Error). (Cash Dispenser)1. Remove a jammed note in 3 Cassette.
2. Mount 3 cassette box after realigning notes in 1 cassette box.
3. Remove foreign objects on 3 Cassette Clutch Encoder Slit.
4. Replace 3 cassette box when multiple errors occur.
400C4004 Cassette Jam during dispense operation (4 CST Encoder Error).1. Remove a jammed note in 4 Cassette.
2. Mount 4 cassette box after realigning notes in 1 cassette box.
3. Remove foreign objects on 4 Cassette Clutch Encoder Slit.
4. Replace 4 cassette box when multiple errors occur.
9701060Failed to create buffer for pinpad (EPP)1. Reboot ATM2. Re-install software
9701061Error on reading data from memory space for OPL.1 .SP Close and Open(Take the Log for failure)
2. Restart the system
400C700CS 14 Dark detection during initializing or dispense reserved operation. (Cash Dispenser)1. Remove the remaining notes and foreign objects at the position of the CS 14 sensor
2. If error occurs when checking CS 14 disconnection and operation, replace a sensor.
400C800CS 15 Dark detection during initializing or dispense reserved operation. (Cash Dispenser)1. Remove the remaining notes and foreign objects at the position of the CS 15 sensor
2. If error occurs after checking CS 15 disconnection and operation, replace a sensor.
400c900CS14 sensor is detected as dark detect during initialize or dispense 
400CA00CS14 Dark detection during deliver reserved operation.The same as #400C7 handling
400CB00CS 15 Dark detection during deliver reserved operation. (Cash Dispenser)The same as #400C8 handling
400CC00Bill is remained on the sensor in front of cassette during resetting. 
400cd00Perceive TS101 Dark after end dispense command 
400ce00Perceive TS102 Dark after end dispense command 
400cf00Perceive TS106 Dark after end dispense command 
400CX001st~4th Cassette Jam during dispense operation (1st~4th CST Encoder Error). (Cash Dispenser)1.Remove a jammed note in 1st~4th Cassette.
2. Mount 1st~4th cassette box after realigning notes in 1st~4th cassette box.
3. Remove foreign objects on 1st~4th Cassette Clutch Encoder Slit.
400D000CS13~CS12 Sensors are detected as dark due to time-out(Jam)1. Remove jammed notes on CDU notes transport path
2. Remove dust in CS13~CS12 sensor3. Install after rearranging notes in cassette
400D100Feeding time out due to jam (CS14~15) around throat assembly during delivery operation (Cash Dispenser)1. Remove a jammed note in the throat.
2. Check external light source of the CS 15 sensor.
3. Check the feed motor operation in the throat unit .
4. If error occurs when checking CS 14 and CS 15 sensor operation, replace a sensor.
400D200Feeding time out due to jam (CS10AB) around throat assembly during delivery operation1. Remove a jammed note in the throat.
2. Check external light source of the CS10 AB sensor.
3. Check the feed motor operation in the throat unit .
4. If error occurs when checking CS10 AB sensor operation, replace a sensor.
400D300The remaining notes on the tray during delivery operation (some notes remaining on CS10AB)The same as #400D2 handling.
400D400The remaining notes on the tray during delivery operation (some notes remaining on CS14) (Cash Dispenser)1. Remove a jammed note in the tray
2. Check external light source of the CS14 sensor.
3. If error occurs when checking CS14 sensor operation, replace a sensor
400D500The remaining notes on the tray during delivery operation (some notes remaining on CS10AB) (Cash Dispenser)The same as #400D2 handling.
400d600Tray Retract position change failure (Tray Lift Cam ? TS002) 
400d700Tray sensor Error (TS001, TS002, TS003) 
400D800CS41A and CS41B Dark detection during initializing or dispense reserved operation1. Check 4 Cassette specifications for CDU Version.
2. Remove the remaining notes and foreign objects at the position of the CS41A and CS41B sensors.
3. Check if 3 Cassette FM B/D CN2 and 4 Cassette FM B/D CN1 are connected.
4. Check settings of 4 Cassett
400D900Simultaneous Dark detection in both the tray (CS10) and throat (CS14/CS15).1. Remove the remaining notes and foreign objects in the tray and throat unit.
2. Check each sensor (refer to the above description).
400da00Disable to drive due to simultaneous Dark detection in both TS101 and TS102 (Cash Dispenser)1. Remove the remaining notes and foreign objects in the throat unit.
2. Check each sensor (refer to the above description).
400DB00Detected the CS41A Dark during initializing or dispense reserved operation (Cash Dispenser)1. Check 4th Cassette specifications for CDU Version.
2. Remove the remaining notes and foreign objects at the position of the CS41A sensor.
3. Check if 3 Cassette FM B/D CN2 and 4 Cassette FM B/D CN1 are connected.
4. Check settings of 4 Cassette FM Board Dip
400DC00CS41B Dark detection during initializing or dispense reserved operation1. Check 4th Cassette specifications for CDU Version.
2. Remove the remaining notes and foreign objects at the position of the CS41B sensor.
3. Check if 3 Cassette FM B/D CN2 and 4 Cassette FM B/D CN1 are connected.
4. Check settings of 4 Cassette FM Board
400DD004th Cassette not available during dispense reserved operation (Cash Dispenser)1. Mount 4th cassette
2. Check if the CS37 sensor cables are disconnected.
3. Exchange a sensor after abnormal operating the CS47 sensor .
400DE00Mounting/demounting 4th cassette during dispense operation (Cash Dispenser)1. Check notes' status in 4th cassette
2. Check 4th cassette specifications
3. If error occurs when checking the CS47's disconnection and operation, replace a sensor.
400DF004th Cassette miss feed during dispense operation (Cash Dispenser)1. Check the remaining notes in 4th Cassette
2. Check if the 4 Cassette remaining note sensor (CS46) is normal.
3. Check a jammed note in 4th Cassette or remount it
4. Remove the dust on the CS41A and CS41B sensors.
5. Replace 4 cassette box when multiple error occured
400E000Dark light sensor test error (CS1A, CS1B, CS4A, CS4B) during initializing. (Cash Dispenser)1. Check if each sensor is mounted.
2. If error occurs when checking CS1A cable operation, replace a sensor.
3. If error occurs when checking CS1B cable operation, replace a sensor.
4. If error occurs when checking CS4A cable operation, replace a sensor.
5. If error occurs when checking CS4B cable operation, replace a sensor.
400E100Dark light sensor test error (CS13) during initializing. (Cash Dispenser)1. Check if a sensor is mounted.
2. If error occurs when checking CS13cable operation, replace a sensor.
400E200Dark light sensor test error (CS21A, CS21B) during initializing. (Cash Dispenser)1. Check if each sensor is mounted.
2. If error occurs when checking CS21A (cable operation, replace a sensor.
3. If error occurs when checking CS21Bcable operation, replace a sensor.
400E300Dark light sensor test error (CS31A, CS31B) during initializing. (Cash Dispenser)1. Check if each sensor is mounted.
2. If error occurs when checking the CS31A or CS31B disconnection operation, replace a sensor.
400E400DARK LIGHT ERR(CS31A,CS31B) 
400E500DARK LIGHT ERR(CS52A,CS52B) 
400E600Dark light sensor test error (CS41A, CS41B) during initializing. (Cash Dispenser)1. Check the CDU information setting (4th Cassettes).
2. Check if each sensor is mounted.
3. If error occurs when checking the CS41B disconnection operation, replace a sensor.
4. If error occurs when checking the CS41A disconnection operation, replace a sensor.
400E700Dark light sensor test error (CS10, CS9) during initializing. (Cash Dispenser)1. Check if each sensor is mounted.
2. If error occurs when checking CS 10 disconnection operation, replace a sensor.
3. If error occurs when checking CS 9 disconnection operation, replace a sensor.
400E800Time out due to Jam (CS14,CS10) during initializing or retract process. (Cash Dispenser)1. Check if each sensor is mounted.
2. If error occurs when checking CS14 (CDU B/D CN2 #33~36) disconnection operation, replace a sensor..
400E900DARK LIGHT ERR(CS70) 
9701062Error on writing data to memory space for OPL.1 .SP Close and Open(Take the Log for failure)
2. Restart the system
400EA00Dark light test error of bill empty sensor (CS18,28,38,48) on initializing. (Cash Dispenser)1. Check if each sensor is mounted.
2. If error occurs when checking CS18 cable operation, replace a sensor.
3. If error occurs when checking CS28 cable operation, replace a sensor.
4. If error occurs when checking CS38 cable operation, replace a sensor.
5. If error occurs when checking CS48 cable operation, replace a sensor.
400EB00Not Support Auto Sensor Command 
400EC00CS4 Sensor Auto-dimming Error 
400ED00CS10A/CS10B Sensor Auto-dimming Error 
400EE00CS13 Sensor Auto-dimming Error 
400EF00CS14 Sensor Auto-dimming Error 
400F000Disabled to drive due to throat jam during forced initialization. (Cash Dispenser)Remove the remaining notes and foreign objects in the throat unit.
400f100Failed the second clear operation in the throat unit during forced initialization. (Cash Dispenser)Remove the remaining notes and foreign objects in the throat unit.
400f200The dark detection of CS 15 sensor when bills go back to the retract box during retract mode (Cash Dispenser)1. Clear the remaining notes and foreign objects at the position of the CS15 sensor
2. Replace a sensor if same situation will happen continuously
400F300Time out due to Jam (CS15) during initializing or retract process. (Cash Dispenser)1. Remove the remaining notes and foreign objects at the position of the CS 15 sensor
2. If error occurs after checking CS15 disconnection and operation, replace a sensor.
3. Remove the dust on the CS15 sensor.
400F400Disable to drive due to continuous CS14~CS10AB Dark during forced initialization or retract operation (jam)The same as #400F3 handling
400F500Disable to drive due to continuous CS10 Dark during forced initialization or retract operation (jam) (Cash Dispenser)The same as #400F3 handling
400F600Failed to fall down bills during forced initializing and retract operation1. Remove the remaining notes and foreign objects in the throat unit.
2. If error occurs when checking disconnection operation, replace a sensor.
400F700Continuously detected note in CS15 during retract operation (Cash Dispenser)The same as #400F3 handling
400F800Disabled reserved operation ( simultaneously remaining notes in both the tray and throat) (Cash Dispenser)Remove the remaining notes and foreign objects in the throat unit.
400F900Some bills are taken out during delivery operation (Cash Dispenser) 
400FA00Invalid ID of 1st cassette is requested to dispense 
400FB00Invalid ID of 2nd cassette is requested to dispense 
400FC00Invalid ID of 3rd cassette is requested to dispense 
400FD00Invalid ID of 4th cassette is requested to dispense (Cash Dispenser)Check if the ID sensor of 4th cassette is properly working
400FE00Bundle reject mode is changed from note by note mode when dispense operation. 
400FF00Enforcedly remove cash during reserve/retract operation (subnormal exit) (Cash Dispenser)Check if there is bills on upper transport path.
400FX00Invalid ID of 1st~4th cassette is requested to dispense (Cash Dispenser)Check if the ID sensor of 1st~4th cassette is properly working.
4101000OUT OF CASHReplenish notes
4DN0000Cash Dispenser communication failure during sending command to cash dispenser1. Do RESET at Operator Function
2. Reboot ATM
4DN0100Cash Dispenser communication failureduring receiving command to cash dispenser1. Do RESET at Operator Function
2. Reboot ATM
4DN0F00No response detected after sending commandCheck cable and connection between the CE and dispenser.
4DN1100No response detected after 3 retries of sending commandCheck cable and connection between the CE and dispenser.
4DN1200No response detected between ENQ-ACK after 5 retries of ENQCheck cable and connection between the CE and dispense.
8215091BILL FOUND !!! Cash jammed on Cash Dispenser. CASH exist!!! Detection of cash low. MCU EXIST. Card in card reader. PBM EXIST. Found Envelope !!!1. Remove jammed notes on Cash Dispenser return path
2. Remove dust in CS1~CS4 sensor. Remove card. Clear notes in the transporter of the cash dispenser.
8216091CASH exist. Cash jammed on Cash Dispenser.Remove jammed cash on Cash Dispenser.
8217091MCU EXIST. Card in card reader.Remove jammed card on card reader.
8218091PBM EXIST.Remove jammed passbook on psssbook printer.
8219091Found Envelope !!!Remove jammed envelope on depository.
8850191Host Message Receive ErrorInquire your service provider.
9000100No normal data detected from card reader. This does not mean a real error necessarily. 
9000200Card Read Error1. Check Magnetic Card
2. Check Card Read module and cable connection.
9000300DIP MCR latch failure1. Power Off/On
2. Check DIP MCR (Clamp Lever)
3. Check cable connection
9000400DIP MCR unlatch failure1. Power Off/On
2. Check DIP MCR (Clamp Lever)
3. Check cable connection.
9000500DIP MCR power on failure1. Power Off/On
2. Check DIP MCR
3. Check cable connection.
9000600DIP MCR power off failure1. Power Off/On
2. Check DIP MCR
3. Check cable connection.
93A7110A Card stay on Enterance1. Remove the card
2. Reset Device before execute the command
9701010Failed to connect communication between SP of PIN and EP of oneCheck if communication cable or com port is not connected
9701011Error on receiving data from OPL.1. Check whether the cable is connected or not
2 .SP Close and Open(Take the Log for failure)
3. Restart the system
9701012Failed to deliver to data of EPP's SP1.Check if communication cable or com port is not connected
9701013Error on closing connection to OPL.1. Check whether the cable is connected or not
2 .SP Close and Open(Take the Log for failure)
3. Restart the system
9701016Received data time out of EPP1.Check if communication cable or com port is not connected
9701017When the EPP Com port communication failed (Time Out)1. Check communication cable and start rebooting
9701020Error on creating files for OPL1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9701021Error on reading data from files for OPL.1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9701022Error on writing data to files for OPL.1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9701023Error on closing files for OPL.1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9701024Error on deleting files for OPL.1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9701025Error on copying files for OPL.1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9701030Error on creating registries for OPL1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9701031Failed to read Register of EPP 
9701031Pinpad (EPP) configuration data reading error1. Reboot ATM2. Re-install software
9701032Error on writing data to registries for OPL.1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9701034Error on deleting registries for OPL.1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9701040Failed to produce Thread for pinpad (EPP)1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9701043Error on closing sub-process, thread for OPL.1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9701050Error on creating process for OPL.1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9701053Error on closing process for OPL.1 .SP Close and Open(Take the Log for failure
2. Restart the system
9701063Error on closing memory space for OPL.1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9701068MapView of File Fail in Create ShareMemory Method for EPP1. Initialize Pin SP.
2. Call your attendant
9701070Create Mutex Fail for EPP. Create Mutex Fail for SIU(Sensor)1. Window Rebooting
9701073Error on closing synchronization for OPL.1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9701076Error on waiting for synchronization for OPL.1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9701080Error on creating event for OPL.1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9701086Error on waiting for event for OPL.1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9701102COM handle is null for SIU(Sensor). COM handle is null for EPP1. Initialize Pin SP.
2. Call your attendant
9701111BCC error of EPPCheck BCC logic of EPP
9701111BCC error of EPP. BCC error on PIN pad data. BCC error on PIN pad data.1. Check BCC logic of EPP
9701150Pinpad (EPP) is down when it receives an 'Initializing' command. PIN pad down when initialized.1. Reboot ATM2. Replace pinpad
9701151EPP is down when it receivesan 'Get Status' command1. Check whether the cable is connected or not
2 .SP Close and Open(Take the Log for failure)
3. Restart the system
9701152Pinpad (EPP) is down when it receives an 'Clear Func Key' command1. Check whether the cable is connected or not
2 .SP Close and Open(Take the Log for failure)
3. Restart the system
9701199PINPAD device is out of order (Self test failure)1. Check whether the cable is connected or not
2 .SP Close and Open(Take the Log for failure)
3. Restart the system
97011E0Fail to download firmware - Execution failure1. Check whether there is a firmware file
2 .SP Close and Open(Take the Log for failure)
3. Restart the system
97011E0Fail to download firmware - No firmware file1. Check whether there is a firmware file
2 .SP Close and Open(Take the Log for failure)
3. Restart the system
9702010Failed to connect deviceCheck whether the USB port is connected or not.
9702012Failed to capture ImageCheck whether the USB port is connected or not.
9702020Failed to create file(CamData is NULL)Check whether the parameter when function is called from Application
9702040Failed to create ThreadCheck whether the USB port is connected or not.
9704010Failure on connecting to SPL through DCP card.1. Check whether the cable is connected or not
2 .SP Close and Open(Take the Log for failure)
3. Restart the system
9704011Failure on receiving data from SPL1. Check whether the cable is connected or not
2 .SP Close and Open(Take the Log for failure)
3. Restart the system
9704012Failure on sending data to SPL.1. Check whether the cable is connected or not
2 .SP Close and Open(Take the Log for failure)
3. Restart the system
9704013Failure on closing the connection with SPL.1. Check whether the cable is connected or not
2 .SP Close and Open(Take the Log for failure)
3. Restart the system
9704014Failure on connecting to DCP card.1. Check whether the cable is connected or not
2 .SP Close and Open(Take the Log for failure)
3. Restart the system
9704016Time out before receiving data from SPL.1. Check whether the cable is connected or not
2 .SP Close and Open(Take the Log for failure)
3. Restart the system
9704017Time out before sending data to SPL.1. Check whether the cable is connected or not
2 .SP Close and Open(Take the Log for failure)
3. Restart the system
9704018DCP memory for SPL error1. Check whether the cable is connected or not
2 .SP Close and Open(Take the Log for failure)
3. Restart the system
9704019Communication error with SPL.1. Check whether the cable is connected or not
2 .SP Close and Open(Take the Log for failure)
3. Restart the system
970401DFailed to connect to SPL (Cash Dispenser)Check if PncComm.dll and ComMonitor.exe files are available
9704020Failed to create file1. Check whether the cable is connected or not
2 .SP Close and Open(Take the Log for failure)
3. Restart the system
9704021Error on reading files for SPL.1. Check whether the cable is connected or not
2 .SP Close and Open(Take the Log for failure)
3. Restart the system
9704022Failed to write file1. Check whether the cable is connected or not
2 .SP Close and Open(Take the Log for failure)
3. Restart the system
9704023Error on closing files for SPL.1. Check whether the cable is connected or not
2 .SP Close and Open(Take the Log for failure)
3. Restart the system
9704025Error on copying files for SPL.1. Check whether the cable is connected or not
2 .SP Close and Open(Take the Log for failure)
3. Restart the system
9704030Error on creating registries for SPL1. Check whether the cable is connected or not
2 .SP Close and Open(Take the Log for failure)
3. Restart the system
9704031Error on reading data from registries for SPL1. Check whether the cable is connected or not
2 .SP Close and Open(Take the Log for failure)
3. Restart the system
9704032Error on writing data to registries for SPL1. Check whether the cable is connected or not
2 .SP Close and Open(Take the Log for failure)
3. Restart the system
9704034Error on deleting registries for SPL1. Check whether the cable is connected or not
2 .SP Close and Open(Take the Log for failure)
3. Restart the system
9704040Error on creating sub-process, thread for SPL1. Check whether the cable is connected or not
2 .SP Close and Open(Take the Log for failure)
3. Restart the system
9704043Error on closing sub-process, thread for SPL1. Check whether the cable is connected or not
2 .SP Close and Open(Take the Log for failure)
3. Restart the system
9704050Error on creating process for SPL1. Check whether the cable is connected or not
2 .SP Close and Open(Take the Log for failure)
3. Restart the system
9704053Error on closing process for SPL1. Check whether the cable is connected or not
2 .SP Close and Open(Take the Log for failure)
3. Restart the system
9704058Error on Admin Password for SPLRetry with correct Admin Password
9704060Error on creating memory space for SPL1. Check whether the cable is connected or not
2 .SP Close and Open(Take the Log for failure)
3. Restart the system
9704061Error on reading data from memory space for SPL1. Check whether the cable is connected or not
2 .SP Close and Open(Take the Log for failure)
3. Restart the system
9704062Error on writing data to memory space for SPL1. Check whether the cable is connected or not
2 .SP Close and Open(Take the Log for failure)
3. Restart the system
9704063Error on closing memory space for SPL1. Check whether the cable is connected or not
2 .SP Close and Open(Take the Log for failure)
3. Restart the system
9704068Error on memory address for SPL1. Check whether the cable is connected or not
2 .SP Close and Open(Take the Log for failure)
3. Restart the system
9704070Error on creating synchronization for SPL1. Check whether the cable is connected or not
2 .SP Close and Open(Take the Log for failure)
3. Restart the system
9704073Error on closing synchronization for SPL1. Check whether the cable is connected or not
2 .SP Close and Open(Take the Log for failure)
3. Restart the system
9704076Error on waiting for synchronization for SPL1. Check whether the cable is connected or not
2 .SP Close and Open(Take the Log for failure)
3. Restart the system
9704080Error on creating event for SPL1. Check whether the cable is connected or not
2 .SP Close and Open(Take the Log for failure)
3. Restart the system
9704086Error on waiting for event for SPL1. Check whether the cable is connected or not
2 .SP Close and Open(Take the Log for failure)
3. Restart the system
9704087Failed to send command to the deviceCheck if simulator process are alive or not.
9704100Failed to connect polling or timeout1. Check whether the cable is connected or not
2 .SP Close and Open(Take the Log for failure)
3. Restart the system
9704101Failed to connect polling or line error1. Check whether the cable is connected or not
2 .SP Close and Open(Take the Log for failure)
3. Restart the system
9704102Time out during sending data to SPL.1. Check whether the cable is connected or not
2 .SP Close and Open(Take the Log for failure)
3. Restart the system
9704103Time out before closing connection to SPL successfully.1. Check whether the cable is connected or not
2 .SP Close and Open(Take the Log for failure)
3. Restart the system
9704104Failed to close polling or line error1. Check whether the cable is connected or not
2 .SP Close and Open(Take the Log for failure)
3. Restart the system
9707012Failed to receive data of VFD 
9707012Failed to receive data of VFD1. Check whether the cable is connected or not
2 .SP Close and Open(Take the Log for failure)
3. Restart the system
9707082Failed to deliver the message about Fire Event 
9707082Failed the message transmission for the fire event for VFD ex) After connection is closed, an event for the previous command is arrived.It is a software error. On AP logic, check the event for the command executed before closing connection.
9708013Failed to read Com port number registryCheck the serial port, cable, or reset the unit to recover. It it is not recovered, replace main board or the unit.
9708014Failed to open communication portCheck the serial port, cable, or reset the unit to recover. It it is not recovered, replace main board or the unit.
9708030Failed to create Registry1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9708031Failed to read Registry1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9708032Failed to write Registry1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9708034Failed to delete Registry1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9708101Failed to be enable Device1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9708102Failed to be disable Device1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9708103Failed to read data1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9709011Receiving error from MCR through serial port.1. Check whether the cable is connected or not
2 .SP Close and Open(Take the Log for failure)
3. Restart the system
9709012(VFD)Serial Port Comm Receive Time Out1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9709016Receiving data time out from MCR through serial port.1. Check whether the cable is connected or not
2 .SP Close and Open(Take the Log for failure)
3. Restart the system
9709050MCR Open connection failure because of process creation failure.1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9709080MCR Open Connection failure because of event creation failure.1 .SP Close and Open(Take the Log for failure)
2. Restart the system
970E010Fail to open USB port for PINPADCheck if communication cable and USB port are connected or not.
970E012Fail to send data to PINPADCheck if communication cable and USB port are connected or not.
970E016Fail to receive data from PINPADCheck if communication cable and USB port are connected or not.
970E017Time out to communicate with PINPADCheck if communication cable and USB port are connected or not.
970E040Fail to create thread for communication with PINPADCheck if communication cable and USB port are connected or not.
970t014Serial communication error1. Check the comport line(whether it is connected or not)
2. If (1) was not a problem, reboot ATM
970t040Failure of creating threadReboot ATM
970t080Failure of creating EventReboot ATM
9712000Unable to create INI file (Cash Dispenser)1. Reboot ATM
2. Reinstall software
3. Replace hard disk drive
9712100Failed to read file1. Reboot ATM
2. Reinstall software
3. Replace hard disk drive
9712200Failed to write file1. Reboot ATM
2. Reinstall software
3. Replace hard disk drive
9712300Failed to close file1. Reboot ATM
2. Reinstall software
3. Replace hard disk drive
9712400Failed to delete file1. Reboot ATM
2. Reinstall software
3. Replace hard disk drive
9712500Failed to copy file1. Reboot ATM
2. Reinstall software
3. Replace hard disk drive
9712600Failed to create directory1. Reboot ATM
2. Reinstall software
3. Replace hard disk drive
9712X00Failed file1. Reboot ATM
2. Reinstall software
3. Replace hard disk drive
9719000Failed to execute an extra command in the status of Cash Unit Exchange1. Reboot ATM
2. Reinstall software
3. Replace hard disk drive
9719100In case of not being the status of Cash Unit Exchange out of End Exchange1. Reboot ATM
2. Reinstall software
3. Replace hard disk drive
9719200In case of carrying out Cash In Start commandat two times1. Reboot ATM
2. Reinstall software
3. Replace hard disk drive
9719300In case of not being the status of Cash Inout of End Cash In1. Reboot ATM
2. Reinstall software
3. Replace hard disk drive
9719400Invalid Cash Unit ID1. Reconfigure cash dispenser setup data
9719500Invalid Cash Unit number1. Reconfigure cash dispenser setup data
9719600The abnormal of the number of Cash Unit1. Reconfigure cash dispenser setup data
9719700No. of dispensed notes that softwarecounts is not matched to it cash dispenser responded1. Initialize after resetting the power
2. Upgrade the Cash Dispenser firmware or download software again
3. Replace the Cash Dispenser B/D
9719800In case two ID are same in cassette (Cash Dispenser)1. Reboot ATM
2. Reinstall software
3. Replace hard disk drive
971A000In case the dispensed denominations are different from the requested ones. (Cash Dispenser)Reconfigure denomination at supervisor mode
971A100In case the dispensed currency is different from the requested one. (Cash Dispenser)1. Reconfigure currency at supervisor mode
971A200Can't dispense the number of bills requested from the customer. 1. There is no cassette to dispense the bill 2. Reject bin is missing or full.1. Check the status of Cash cassette mounting
2. Replenish the cassette with bill again. Or reset the number of bill.
3. Check whether the reject bin is mounted. Or clear the reject bin.
4. Check the value of Registry (“WFS_CMD_CDM_DENOMINATE” or “WFS_CMD_CDM_DESPENSE”)
971A300In case the number of bills dispensed exceeds the maximum dispensing bill1. Check cash dispenser driver (CDM SP) version
2. Reconfigure the maximum dispensable count
971A400In case the number of coins dispensed exceeds the maximum dispensing coin1. Check coin dispenser driver version
2. Reconfigure the maximum dispensable count
971A500Invalid mix numberReconfigure cash dispenser at supervisor mode
971A600Failed to retry 3 times for automatic recoveryNeed to re-configurate a state of SP cash unit on AP
- by START/END_EXCHANGE command
971A700There is no setting information about automatic Retry standardNeed to re-configurate a state of SP cash unit on AP
- by START/END_EXCHANGE command
971B000No notes in stacker during rejecting or retracting notes1. Check a dust in stacker
2. Reconfigure the maximum dispensable count
971C000In case that unsupported command is executed (Cash Dispenser)Reinstall software
971D100Partial dispense from cassette #11. Check the replenished amount and replenish
2. Check the notes in cassette #1
971D200Partial dispense from cassette #21. Check the replenished amount and replenish
2. Check the notes in cassette #2
971D300Partial dispense from cassette #31. Check the replenished amount and replenish
2. Check the notes in cassette #3
971DX00Partial dispense (In case partial bills dispensed by dispensing demand when Partial Dispense option is on. ? X means cassette number.)1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9720000Communicate fail during opening printer driver (PTR SP)Check if communication cable or com port is not connected
9720100Hardware error occurred before executing command (Receipt Printer)Reset the PTR SP
9721010Failed to connect communicationCheck if communication cable is properly connected or right status by test machine
9721011Failure on receiving data from journal printer.Check if communication cable is properly connected or right status by test machine
9721012Failed to deliver data to control electronicsCheck if communication cable is properly connected or right status by test machine
9721013Failure on disconnecting journal printer.Check if communication cable is properly connected or right status by test machine
9721014Error on connecting to DCP card.Reset the unit and try again
9721016Failed to receive data from control electronicsCheck if communication cable is properly connected or right status by test machine
9721017Time out before sending data completely to journal printer.Reset the unit and try again
9721018Memory error on memory space of DCP card.1. Reboot ATM
2. Call your attendant
9721019Communication failure to/from journal printer.Check if communication cable is properly connected or right status by test machine
9721020Error on creating files for journal printer.1. Reboot ATM
2. Call your attendant
9721021Error on reading data from files for journal printer.1. Reboot ATM
2. Call your attendant
9721022Error on writing data to files for journal printer.1. Reboot ATM
2. Call your attendant
9721023Error on closing files for journal printer.1. Reboot ATM
2. Call your attendant
9721024Error on deleting files for journal printer.1. Reboot ATM
2. Call your attendant
9721025Error on copying files for journal printer.1. Reboot ATM
2. Call your attendant
9721030Error on creating regisrtries for journal printer.1. Reboot ATM
2. Call your attendant
9721031Error on reading data from registries for journal printer.1. Reboot ATM
2. Call your attendant
9721032Error on writing data to registries for journal printer.1. Reboot ATM
2. Call your attendant
9721034Error on deleting registries for journal printer.1. Reboot ATM
2. Call your attendant
9721040Failed to produce Thread (Journal Printer)1. Reboot ATM
2. Call your attendant
9721043Error on closing sub process, thread for journal printer.1. Reboot ATM
2. Call your attendant
9721050Error on creating process for journal printer.1. Reboot ATM
2. Call your attendant
9721053Error on closing process for journal printer.1. Reboot ATM
2. Call your attendant
9721060Error on specifying memery space for journal printer.1. Reboot ATM
2. Call your attendant
9721061Error on reading data from memery space for journal printer.1. Reboot ATM
2. Call your attendant
9721062Error on writing data to memory space for journal printer.1. Reboot ATM
2. Call your attendant
9721063Error on closing memory space for journal printer.1. Reboot ATM
2. Call your attendant
9721068Error on memory address for journal printer.1. Reboot ATM
2. Call your attendant
9721070Error on creating synchronization for journal printer1. Reboot ATM
2. Call your attendant
9721073Error on closing synchronization for journal printer.1. Reboot ATM
2. Call your attendant
9721076Error on waiting synchronization for journal printer.1. Reboot ATM
2. Call your attendant
9721080Failed to produce Event (Journal Printer)1. Reboot ATM
2. Call your attendant
9721086Error on waiting for event for journal printer.1. Reboot ATM
2. Call your attendant
9721102Error on starting emboss printing at journal printer.1. Reboot ATM
2. Call your attendant
9721111Off line status (Journal Printer)1. Check communication cable and the connectors2. Check power connection
9721112On busy1. Check printer's working status
9721121Mechanics Error (Journal Printer)1. Recover printer's mechanical Error2. Reboot ATM
9721122Failed to response of first initialization (Journal Printer)1. Try to initialize Printer again.
9721123Failed to response of second initialization1. Reboot ATM2. Replace printer
9721124Paper jammed1. Remove jammed paper
9721125Failed to try to print in case of Paper out 
97220001. SPR file open error2. SPR Memory allocation error(PrintForm Allocation Index Buffer Error)3. Invalid media name1. Reboot ATM
2. Call your attendant
9722010Communicate fail during opening printer driver (PTR SP)1. Check if communication cable or com port is not connected
9722011Failed to receive the data from the control electronics (Receipt Printer)Check if communication cable or com port is properly connected
9722012Failed to send the data to the control electronics (Receipt Printer)Check if communication cable or com port is properly connected
9722013Failed to disconnect the connection between receipt printer and control elctronics (Receipt Printer)Check if communication cable or com port is properly connected
9722014Failed to connect the DCP card in control electronics (Receipt Printer)Check if communication cable or com port is properly connected
9722016The time-over of receiveing data (Receipt Printer)1. Check if communication cable or com port is properly connected.
2. reboot ATM.
9722017The time-over of sending data (Receipt Printer)1. Check if communication cable or com port is properly connected.
2. reboot ATM.
9722018Invalid memory of DCP card in control electronics (Receipt Printer)Check if communication cable or com port is properly connected
9722019Communication error (Receipt Printer)Check if communication cable or com port is properly connected
9722020File Open Error1. Reboot ATM2. Call your attendant
9722021Failed to read file (Receipt Printer)1. Reboot ATM
2. Call your attendant
9722022Failed to write file (Receipt Printer)1. Reboot ATM
2. Call your attendant
9722023Failed to close file (Receipt Printer)1. Reboot ATM
2. Call your attendant
9722024Failed to delete file (Receipt Printer)1. Reboot ATM
2. Call your attendant
9722025Failed to copy file (Receipt Printer)1. Reboot ATM
2. Call your attendant
972202XFail to Read/Write/Delete/Copy file (Receipt Printer).1. Reboot ATM
2. Call your attendant
9722030Failed to create Registry (Receipt Printer)1. Reboot ATM
2. Call your attendant
9722031Failed to read Registry (Receipt Printer)1. Reboot ATM
2. Call your attendant
9722032Failed to write Registry (Receipt Printer)1. Reboot ATM
2. Call your attendant
9722034Failed to delete file (Receipt Printer)1. Reboot ATM
2. Call your attendant
972203XFail to Create/Read/Write/Close/Delete/Copy Registry (Receipt Printer).1. Reboot ATM
2. Call your attendant
9722040Failed to create Thread (Receipt Printer)1. Reboot ATM
2. Call your attendant
9722043Failed to terminate Thread (Receipt Printer)1. Reboot ATM
2. Call your attendant
9722050Failed to create Process (Receipt Printer)1. Reboot ATM
2. Call your attendant
9722053Failed to terminate Process (Receipt Printer)1. Reboot ATM
2. Call your attendant
9722060Memory Allocate Error (PrintForm Allocate IndexBuffer Fail)1.Check Form file and Media file
9722061Failed to read Memory (Receipt Printer)1. Reboot ATM
2. Call your attendant
9722062Failed to write Memory (Receipt Printer)1. Reboot ATM
2. Call your attendant
9722063Failed to close Memory (Receipt Printer)1. Reboot ATM
2. Call your attendant
9722068Invalid Media Name1. Reboot ATM2. Call your attendant
972206XFail to Create/Read/Write/Close Memory (Receipt Printer)1. Reboot ATM
2. Call your attendant
9722070Failed to create Mutex (Receipt Printer)1. Reboot ATM
2. Call your attendant
9722073Failed to release Mutex (Receipt Printer)1. Reboot ATM
2. Call your attendant
9722076Failed to wait time out Mutex (Receipt Printer)1. Reboot ATM
2. Call your attendant
9722080Failed to create Event (Receipt Printer)1. Reboot ATM
2. Call your attendant
9722086Failed to wait time out Event (Receipt Printer)1. Reboot ATM
2. Call your attendant
972210Field is not Found1. Reboot ATM
2. Call your attendant.
9722100Field Error (This Field must have initial value)1. Reboot ATM
2. Call your attendant.
97221001. Invalid Unit (SPR)2. Form is not found (SPR)3. Form name is null. (SPR)4. Invalid form. (roll printer can't align bottom line.) (SPR)5. PrintForm() offset is invalid.(SPR)6. Invalid form (too many field in the form) (SPR)7. Media is not found (SPR)8. M1. reinstall SPR SP.
2. Call your attendant.
9722101Failed to execute StartDoc1. Reboot ATM.
2. Call your attendant.
9722102Failed to execute StartPage1. Reboot ATM.
2. Call your attendant.
9722103Failed to execute EndPage1. Reboot ATM.
2. Call your attendant.
9722104Failed to execute EndDoc1. Reboot ATM.
2. Call your attendant.
97221A2Invalid Unit1.Check Form file and Media file
97221C1From is not Found1.Check Form file and Media file
97221C4Form name is NULL1.Check Form file and Media file
97221C5Invalid Form1.Check Form file and Media file
97221C6PrintForm() offset is Invalid1.Check Form file and Media file
97221C7Invalid Form( Too many Fields is Invalid )1.Check Form file and Media file
97221CXForm Invalid1. Reboot ATM
2. Call your attendant.
97221D1Media is not Found1.Check Form file and Media file
97221D3Media Overflow when form size is largerthan media size1. Reboot ATM
2. Call your attendant.
97221D4Media name is NULL1.Check Form file and Media file
97221D5Invalid Media (Attribute for Media definitionis not proper)1. Reboot ATM
2. Call your attendant.
97221D6Invalid Media (Area size is bigger that Media size) (Receipt Printer)1. Reboot ATM
2. Call your attendant.
97221D7Invalid Media (Size of Media Name is exceededto 2048 bytes totally)1. Reboot ATM
2. Call your attendant.
97221DXMedia Invalid1. Reboot ATM
2. Call your attendant.
97221E3Non-Indexed value for Indexed Field1.Check Form file and Media file
97221E4Invalid Field1. Reboot ATM
2. Call your attendant.
97221E5Invalid Field( This Field's width is 0 )1.Check Form file and Media file
97221EXField Invalid1. Reboot ATM
2. Call your attendant.
9722211Software Error in case of creating an image. (Data size error) 
9722DN0Failed to connect communication between Receipt printer and SP1.Check if communication cable or com port is not connected
9723010Failed to open device1. Reboot ATM
2. Test with diagnostics in supervisor mode
3. Check communication cable and connectors of card reader4. Check card reader driver version
9723011Fail to read card track data.Check whether the communication cable and USB port are connected or not.
9723012Failed to read EP version.Check whether the communication cable and USB port are connected or not.
9723013DCP failed closing the connection to card reader.Check whether the communication cable and USB port are connected or not.
9723014USB port is detached.Check whether the communication cable and USB port are connected or not.
9723016Response time out errorCheck the cable/port/connection
9723017Time out for sending data to card reader.Check the cable/port/connection
9723018Card is hung up at Enterance1 Remove the card by hand
9723019Polling down1. Reboot ATM
2. Test with diagnostics in supervisor mode
3. Check communication cable and connectors of card reader4. Check card reader driver version
9723020Error on creating files for card reader.1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9723021Error on reading files from card reader.1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9723022Error on writing files for card reader1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9723023Error on closing files for card reader.1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9723024Error on deleting files for card reader.1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9723025Error on copying files for card reader.1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9723026Reserved 
9723027Reserved 
9723028Reserved 
9723029Reserved 
9723030Error on creating registry for card reader.1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9723031Error on writing data to registry for card reader.1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9723032Error on writing data to registry for card reader.1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9723034Error on deleting registry for card reader.1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9723035Reserved 
9723036Reserved 
9723037Reserved 
9723038Reserved 
9723039Reserved 
9723040Fail to create sensor polling thread.Restart IDC service provider.
9723041Reserved 
9723042Reserved 
9723043Error on closing sub-process, thread for card reader.1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9723044Reserved 
9723045Reserved 
9723046Reserved 
9723047Reserved 
9723048Reserved 
9723049Reserved 
9723050Error on opening process for card reader.1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9723051Reserved 
9723052Reserved 
9723053Error on closing process for card reader1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9723054Reserved 
9723055Reserved 
9723056Reserved 
9723057Reserved 
9723058Reserved 
9723059Reserved 
9723060Error on creating memory space for card reader.1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9723061Error on reading from memory for card reader.1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9723062Error on writing to memory for card reader.1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9723063Error on closing memory space for card reader.1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9723064Reserved 
9723065Reserved 
9723066Reserved 
9723067Reserved 
9723068Error related memory address for card reader.1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9723069Reserved 
9723070Error on creating synchronization for card reader.1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9723071Reserved 
9723072Reserved 
9723073Error on waiting synchronization for card reader.1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9723074Reserved 
9723075Reserved 
9723076Error on waiting synchronization for card reader.1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9723077Reserved 
9723078Reserved 
9723079Reserved 
9723080Error on opening event for card reader.1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9723081Reserved 
9723082Reserved 
9723083Reserved 
9723084Reserved 
9723085Reserved 
9723086Error on waiting event for card reader.1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9723087Reserved 
9723088Reserved 
9723089Reserved 
9723101Error on specifying folder for card reader.1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9723110Time out during card inserting.1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9723111Time out before sending data completely to card reader.1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9723112Time out on DCP polling.Check the cable/port/connection
9723113Time out before closing DCP.Check the cable/port/connection
9723114Failure on closing DCP.Check the cable/port/connection
9723116Error on data received from card reader as data size is '0'.Check the cable/port/connection
9723117Error on data received from card reader as NACK is received.Check the cable/port/connection
9723120Fail to execute WFS_CMD_IDC_READ_RAW_DATA command because card is hung up 
9723200Retain bin is full 
9730100IC CARD DENIAL1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9730200IC CARD ONLINE DATA ERROR1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9730300IC CARD ERROR1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9740000Cash Dispenser communication failure during COM port open1. Check whether the cable is connected or not
2. SP Close and Open (Take the Log for failure)
3. Restart the system
9740010Fail to open port (Cash Dispenser)1. Check whether the cable is connected or not
2 .SP Close and Open(Take the Log for failure)
3. Restart the system
9740012Send Timeout1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9740016Receive Timeout1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9740017Send flag = 'D' Timeout1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9740019An electrical circuit disorder1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9740020Failed to create file1. Reboot ATM
2. Call your attendant
9740025Failed to copy file1. Reboot ATM
2. Call your attendant
9740030Invalid registry key concerning date (Cash Dispenser)1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9740031Invalid date to print check to be dispensed (Cash Dispenser)1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9740050ComMonitor Load error (ComMonitor Process creation failed)1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9740061Share Memory Creation Failed1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9740068Share Memory Pointer Failed1 .SP Close and Open(Take the Log for failure)
2. Restart the system
97400FFIn case of remaining cash in transport (Cash Dispenser)1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9740101In case of being selected cassette not dispensed (Cash Dispenser)1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9740102Denomination not to exist in currencyinfo.ini file is tried to dispense (Cash Dispenser)1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9741100When sensing CS2 Dark (Error code, 400FF00 is subdivided by location of sensor.)1. Initialize after mounting the reject box.
2. Check if the CS2 sensor cable is disconnected.
3. Exchange a sensor after abnormal operating CS2 sensor
9741400When sensing CS4A Dark (Error code, 400FF00 is subdivided by location of sensor.)1. Remove the remaining notes and foreign objects at the position of the CS4A sensor.
2. Check if the CS4A sensor cable is disconnected.
3. Exchange a sensor after abnormal operating the CS4A sensor
9741800When sensing CS4B Dark (Error code, 400FF00 is subdivided by location of sensor.)1. Remove the remaining notes and foreign objects at the position of the CS4B sensor.
2. Check if the CS4B sensor cable is disconnected.
3. Exchange a sensor after abnormal operating the CS4B sensor
9742100When sensing CS11A,B Dark (Error code, 400FF00 is subdivided by location of sensor.)1. Remove the remaining notes and foreign objects at the position of the CS11A,B sensor.
2. Check if the CS11A,B sensor cable is disconnected.
3. Exchange a sensor after abnormal operating the CS11A,B sensor
9742300Dark light sensor error (CS11A, CS11B) during idle status of cash dispenser1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9742800When sensing CS13 Dark (Error code, 97400FF is subdivided by location of sensor.)1. Remove the remaining notes and foreign objects at the position of the CS13 sensor.
2. Check if the CS13 sensor cable is disconnected.
3. Exchange a sensor after abnormal operating the CS13 sensor
9743B00When sensing CS15A,B Dark (Error code, 400FF00 is subdivided by location of sensor.)1. Remove notes or dust in existence CS15A,B sensor.
2. Check CS15A,B sensor cable.
3. Exchange sensor after abnormal operating CS15A,B sensor
9743F00Dark light sensor error (CS21A, CS21B) during idle status of cash dispenser1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9744600There is no File when EP is DL mode -> It is necessary to download Firmware to recover in case of DL modeCopy a file to dowload and SP Close and Open
9744700Cash picking-up fail while cash in cassette #1 is enough1. Check bill jam or no note in cassette #1
2. Check cash dispenser
9745500System power off while dispensing1. Restart the system
2. Send reject command
9745B00CST2 Pick failed in OK(healthy) state1. Check the remaining notes in 2 cassette.
2. Check if the remaining note sensor (CS16) is normal.
3. Check a jammed note in 2 cassette or remount it.
4. Remove the dust on the CS21A and CS21B sensors.
5. Replace @ cassette box when multiple error occurs
9746B00When sensing CS31A, B Dark (Error code, 400FF00 is subdivided by location of sensor.)1. Remove notes or dust in existence CS31A,B sensor.
2. Check CS31A,B sensor cable.
3. Exchange sensor after abnormal operating CS31A,B sensor
9747B00When sensing CS41A, B Dark (Error code, 400FF00 is subdivided by location of sensor.)1. Remove notes or dust in existence CS41A,B sensor.
2. Check CS41A,B sensor cable.
3. Exchange sensor after abnormal operating CS41A,B sensor
9747C00Failure on picking up note from 4th. cassette when enough notes are still remained.1. Check bill jam or no note in cassette #4
2. Check cash dispenser
9749B00Dark light sensor error (CS31A, CS31B) during idle status of cash dispenser1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9749F00Cash picking-up fail while cash in cassette #3 is enough1. Check bill jam or no note in cassette #3
2. Check cash dispenser
974AA00Failed to download EPTry it again and Check the file
974B100First data of Barcode is not one of 1,5,9(received uncertain barcode) 1XXXXXX: for Retail 5XXXXXX: for Gift Card 9XXXXXX: for Free GiftMake sure that a gift card in casseete is valid(check the type of a gift card)
974B200Undefined Amount of a gift card Code(received uncertain barcode) - Third data of Barcode: 1: 5,000 won 2: 10,000 won 3: 30,000 won 4: 50,000 won 5: 70,000 won 6: 100,000 won 7: 300,000 won 8: 500,000 wonMake sure that a gift card in casseete is valid
(check amount of a gift card)
974B300Barcode Data Error (Error on each data seperator )Check the barcode reader
974B400Discord between dispensed count and Barcode data countCheck the barcode reader and connection
974B500Discord between requested amount and Barcode amount of a dispensed gift cardCheck amount of a gift card and compare amount set by cassete
974B600Failed to write Registry of Barcode data1 .SP Close and Open(Take the Log for failure)
2. Restart the system
974BA00When sensing CS1 Dark (Error code, 97400FF is subdivided by location of sensor.)1. Remove the remaining notes and foreign objects at the position of the CS1 sensor.
2. Check if the CS1 sensor cable is disconnected.
3. Exchange a sensor after abnormal operating the CS1 sensor
974D800Dark light sensor error (CS41A, CS41B) during idle status of cash dispenser1 .SP Close and Open(Take the Log for failure)
2. Restart the system
974FF00When sensing bills in the Stacker (Error code, 400FF00 is subdivided by location of sensor.)1. Remove the remaining notes and foreign objects at the position of the stacker sensor.
2. Check if the stacker sensor cable is disconnected.
3. Exchange a sensor after abnormal operating the stacker sensor
9750010DCP failed to start polling1. Check whether the cable is connected or not
2 .SP Close and Open(Take the Log for failure)
3. Restart the system
9750011DCP failed to receive data1. Check whether the cable is connected or not
2 .SP Close and Open(Take the Log for failure)
3. Restart the system
9750012DCP failed to send data1. Check whether the cable is connected or not
2 .SP Close and Open(Take the Log for failure)
3. Restart the system
9750013DCP failed to disconnect the connection1. Check whether the cable is connected or not
2 .SP Close and Open(Take the Log for failure)
3. Restart the system
9750014Error on USB CommunicationCheck if USB cable is connected properly.
9750016DCP Receiving data time out1. Check whether the cable is connected or not
2 .SP Close and Open(Take the Log for failure)
3. Restart the system
9750017DCP Sending data time out1. Check whether the cable is connected or not
2 .SP Close and Open(Take the Log for failure)
3. Restart the system
9750018DCP error on shared memory1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9750019DCP Communication failure1. Check whether the cable is connected or not
2 .SP Close and Open(Take the Log for failure)
3. Restart the system
975001ADCP Driver Open Fail1. Check whether the cable is connected or not
2 .SP Close and Open(Take the Log for failure)
3. Restart the system
975001BDCP MAP Memory Fail1 .SP Close and Open(Take the Log for failure)
2. Restart the system
975001CDCP Driver Invalid1 .SP Close and Open(Take the Log for failure)
2. Restart the system
975001DDCP Service Connect Fail1. Check whether the cable is connected or not
2 .SP Close and Open(Take the Log for failure)
3. Restart the system
975001EDCP Service Open Fail1. Check whether the cable is connected or not
2 .SP Close and Open(Take the Log for failure)
3. Restart the system
975001FDCP Service Status Query Fail1. Check whether the cable is connected or not
2 .SP Close and Open(Take the Log for failure)
3. Restart the system
975001GDCP Service Start Time Out1. Check whether the cable is connected or not
2 .SP Close and Open(Take the Log for failure)
3. Restart the system
975001HDCP Service Start Fail1. Check whether the cable is connected or not
2 .SP Close and Open(Take the Log for failure)
3. Restart the system
975001IDCP Driver Handle Invalid1. Check whether the cable is connected or not
2 .SP Close and Open(Take the Log for failure)
3. Restart the system
975001JDCP RW MAP Memory Fail1 .SP Close and Open(Take the Log for failure)
2. Restart the system
975001KDCP Bin File Open Fail1 .SP Close and Open(Take the Log for failure)
2. Restart the system
3. Check the Bin file whether there is in that folder or not
975001LDCP Bin File Read Fail1 .SP Close and Open(Take the Log for failure)
2. Restart the system
975001MDCP Bin File Size Invalid1 .SP Close and Open(Take the Log for failure)
2. Restart the system
975001NDCP Card Reset Fail1. Check whether the cable is connected or not
2 .SP Close and Open(Take the Log for failure)
3. Restart the system
975001ODCP Card Reset Time Out1. Check whether the cable is connected or not
2 .SP Close and Open(Take the Log for failure)
3. Restart the system
975001PDCP Service Connect Time Out1. Check whether the cable is connected or not
2 .SP Close and Open(Take the Log for failure)
3. Restart the system
9750020Failed to open file1. Reboot ATM.
2. Call your attendant.
9750021Failed to read data from file1. Reboot ATM.
2. Call your attendant.
9750022Failed to write file1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9750023Failed to close file1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9750024Failed to delete file1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9750025Failed to copy file1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9750030Failed to create Registry1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9750031Failed to read Registry1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9750032Failed to write Registry1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9750034Failed to delete Registry1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9750040A4_USB_SP: Error on creating Process A4_PAR_SP: Error on creating Thread1. Reboot ATM.
2. Call your attendant.
9750043Failed to end Thread1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9750050Failed to create Process1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9750053Failed to terminate Process1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9750060Memory Allocate Error1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9750061Failed to read Memory1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9750062Failed to write Memory1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9750063Failed to delete Memory1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9750068Error related memory address1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9750070A4_USB_SP: Error on creating mutex A4_PAR_SP: Error on creating synchronization1. Reboot ATM.
2. Call your attendant.
9750073A4_USB_SP: Error on deleting mutex A4_PAR_SP: Error on deleting synchronization1. Reboot ATM.
2. Call your attendant.
9750076A4_USB_SP: Time out mutex A4_PAR_SP: Erro on waiting synchronization1. Reboot ATM.
2. Call your attendant.
9750080Failed to create Event1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9750086Failed to wait time out Event1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9750101A4_USB_SP: Error on allocating memory A4_PAR_SP: Failed to execute StartDoc1. Reboot ATM.
2. Call your attendant.
9750102A4_USB_SP: Time out Operation A4_PAR_SP: Failed to execute StartPage1. Reboot ATM.
2. Call your attendant.
9750103A4_USB_SP: Invalied response A4_PAR_SP: Failed to execute EndPage1. Check if USB cable is connected properly.
2. Re-start SP Process.
9750104A4_USB_SP: passsing wrong parameter from AP A4_PAR_SP: Failed to execute EndDoc1. Set correct parameter .
2. Reboot ATM.
9750105STALL was occurred (USB)1. Check if USB cable is connected properly.
2. Reboot ATM.
9750106A4_USB_SP: Error on USB Communication(No response) A4_PAR_SP: Failed to execute GetDefaults1. Check if USB cable is connected properly.
2. Reboot ATM.
9750107A4_USB_SP: Error on USB Communication(Discodr between Send MI and Receive MI) A4_PAR_SP: Failed to execute OpenPrinter1. Check if USB cable is connected properly.
2. Reboot ATM.
9762010Failed to open deviceCheck the serial port, cable, or reset the unit to recover. It it is not recovered, replace main board or the unit.
9762014Failed to communicate with the unit and the control electronicsInvalid pointer
9762018Reserved 
9762020Failed to create file1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9762021Failed to read file1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9762022Failed to write file1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9762023Failed to close file1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9762024Failed to delete file1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9762025Failed to copy file1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9762030Failed to create Registry1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9762031Failed to read Registry1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9762032Failed to write Registry1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9762034Failed to delete Registry1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9762040Failed to create Thread1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9762043Failed to end Thread1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9762080Failed to create Event1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9762086Waiting time out Event1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9762100No support command1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9762101Failed to dispense1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9762102Not dispensable condition (Dispensing number of coins is over remain coin counts or negative number or mismatching)1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9762103Dispensing number of coins is over maximum counts1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9762104Dispensing number of coins is over maximum dispensable counts1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9762105Mix type mismatching1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9762106Error of accepting coinsRemove jam or reset
9762107Error of dispensing coinsRemove jam or reset
9762108Error of remaining set informationReset counts
9770010Failed to open serial portCheck if communication cable or com port is not connected
9770011Failed to receive dataCheck if communication cable or com port is not connected
9770012Failed to send dataCheck if communication cable or com port is not connected
9770013Failed to close serial portCheck if communication cable or com port is not connected
9770016Timeout of receiving data .1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9770017Timeout of sending data1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9770030Failed to create Registry1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9770031Failed to read Registry1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9770032Failed to write Registry 
9770034Failed to delete Registry1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9770040Failed to create Thread1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9770043Failed to close Thread1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9770050Failed to create ComMonitor4WBA.exe1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9770060Failed to create shared memory1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9770111Bill Acceptor, The wrong order thrans1 .SP Close and Open(Take the Log for failure)
2. Restart the system
9770121Failed to read currency (there is no currency defined)1. Check whether the cable is connected or not
2 .SP Close and Open(Take the Log for failure)
3. Restart the system
9770122Called the accept() method without being set direction to accept billSet the bill direction using Direction() method
9770123Called the accept() method without being set denomination to accept billSet the bill denomination using Enable() method
9770124Set the unsuitable denominations in commanding Enable(), Disable() methodAfter checking the currency, proper denomination is set
9770125Set the unsuitable direction in commanding Direction() methodSet the proper direction
9770150Called the Method such as Direction(), Enable(), Disable() without being initializingExecute Method command after initializing
9770191Bill Acceptor, Failed to Surrender of a NoteAfter the Withdrawal of Notes, operation initialization
9770192Bill Acceptor, A bill Stack FailedAfter the Withdrawal of Notes, operation initialization
9780010USB Port Open FailCheck whether the USB port is connected or not.
9780011USB Port Disconnection in AcceptCheck whether the USB port is connected or not.
9780012USB Port DetachCheck whether the USB port is connected or not.
9780013USB Port Close FailCheck whether the USB port is connected or not.
9780040Create Thread FailReboot the system
9780050Loading Carrecker DLL FailSP Close and Open
9780051Loading TIFF Dll FailSP Close and Open
9780052Creating(Saving) Check Image FailSP Close and Open
9780091Scan Start FailCall Reset function
9780092Read MICR FailCall Reset function
9780093Read Image Raw FailCall Reset function
9780094Satck FailCall Reset function
9780095Endorser FailCall Reset function
9780096Device reset FailSP Close and Open
9780097Wrong Position in StackReject the check and Insert the check in right position
9780098Media Jammed in StackCheck media in Stack
9781010Fail to connect device.Check whether the communication cable is connected or not.
9781011Fail to capture fingerprint with device error.Check whether the device is normal or not.
9781018Fail to get fingerprint data from device.Check whether the device is normal or not.
9781020Fail to open file or directory.Check “FingerImage.bmp” file or path that have the file
9781022Fail to write file.Check whether the directory can write file or not
9781040AcquireFinger function is already running.Wait until earlier function is finished
9781050Fingerprint window is not available.Check the “IsNoWindow” registry option’s value
9781058Fail to load image convert module.Check the system memory
9791@99Lock Timeover.1. Reboot ATM
2. Call your attendant.
97911XXDEV_JPR Timeover Error Code1. Reboot ATM
2. Call your attendant.
97912XXDEV_SPR Timeover Error Code1. Reboot ATM
2. Call your attendant.
97913XXDEV_MCU Timeover Error Code1. Reboot ATM
2. Call your attendant.
97914XXDEV_Cash Dispenser Timeover Error Code1. Reboot ATM
2. Call your attendant.
97915XXDEV_BRM Timeover Error Code1. Reboot ATM
2. Call your attendant.
97916XXDEV_PBM Timeover Error Code1. Reboot ATM
2. Call your attendant.
97918XXDEV_PIN Timeover Error Code1. Reboot ATM
2. Call your attendant.
9791AXXDEV_FNG Timeover Error Code1. Reboot ATM
2. Call your attendant.
9791BXXDEV_VFD Timeover Error Code1. Reboot ATM
2. Call your attendant.
97921XXDEV_JPR FATALERROR (WARNING)1. Reboot ATM
2. Call your attendant.
97922XXDEV_SPR FATALERROR (WARNING)1. Reboot ATM
2. Call your attendant.
97923XXDEV_MCU FATALERROR (WARNING)1. Reboot ATM
2. Call your attendant.
97924XXDEV_Cash Dispenser FATALERROR (WARNING)1. Reboot ATM
2. Call your attendant.
97925XXDEV_BRM FATALERROR (WARNING)1. Reboot ATM
2. Call your attendant.
97926XXDEV_PBM FATALERROR (WARNING)1. Reboot ATM
2. Call your attendant.
97928XXDEV_PIN FATALERROR (WARNING)1. Reboot ATM
2. Call your attendant.
9792AXXDEV_FNG FATALERROR (WARNING)1. Reboot ATM
2. Call your attendant.
9792BXXDEV_VFD FATALERROR (WARNING)1. Reboot ATM
2. Call your attendant.
9792EXX[MWI] Fatal Error occurred while MWI was performing the last command.1. Reboot ATM
2. Call your attendant.
9799200SPR error!!!SPR device fatal status
9799300MCU error!!!MCU device fatal status
9799301MCU RETRACT OVER1. Clear the count of retracted card at OP mode
9799400CASH error!!!CDU device fatal status
9799495CASH CURRENCY ID AUTO RECOVERED !!!No action
9799499DISPENSER COUNT ERROR1. Check the sensor on cash dispenser
9799601PBM RETRACT OVERRemove the retracted passbook in PBM retract box. Then execute reset operation.
9799901DOOR CHECK1. Reboot ATM
2. Call your attendant.
9799902LIGHT ERROR1. Reboot ATM
2. Call your attendant.
9799903SPL ERROR1. Reboot ATM
2. Call your attendant.
9799904PIN ERROR1. Reboot ATM
2. Call your attendant.
9799905SENSOR CHECK1. Reboot ATM
2. Call your attendant.
9799906CAMERA CHECK !!!Check the camera modules
9799907UPS ERROR1. Reboot ATM
2. Call your attendant.
9799908SCREEN ERROR1. Reboot ATM
2. Call your attendant.
9799909VFD CHECK !!!Check the communication cable or connector of VFD.
97B0000Internal error!Reboot ATM
97B000DBNA are not in proper positionRemounting BNA with proper position
97B00DNThe device is offline!Check the cable
97BBCBCInstalled inappropriate BC version.Check the BC Version
97BEEEEThe device is inoperable because it is internally not configured1. Check whether the cable is connected or not
2 .SP Close and Open(Take the Log for failure)
3. Restart the system
97C0100Fail to image operation1 .SP Close and Open(Take the Log for failure)
2. Restart the system
97C0140Fail to create sensor polling thread1 .SP Close and Open(Take the Log for failure)
2. Restart the system
97C1200Fail to ep download1. Check whether the cable is connected or not
2 .SP Close and Open(Take the Log for failure)
3. Restart the system
97C3000The device has been removed from its normal operating position1. Check whether the cable is connected or not
2 .SP Close and Open(Take the Log for failure)
3. Restart the system
97CDN10Fail to USB communication1. Check whether the cable is connected or not
2 .SP Close and Open(Take the Log for failure)
3. Restart the system
97M0011Money Order Printer, Device not connected1. Check whether the cable is connected or not
2 .SP Close and Open(Take the Log for failure)
3. Restart the system
97M0013Money Order Printer, Failed to send command1 .SP Close and Open(Take the Log for failure)
2. Restart the system
97M0014Money Order Printer, Failed to receive reply1 .SP Close and Open(Take the Log for failure)
2. Restart the system
97M0016Money Order Printer, Reply Timeout1 .SP Close and Open(Take the Log for failure)
2. Restart the system
97M0018Money Order Printer, Failed to open port1 .SP Close and Open(Take the Log for failure)
2. Restart the system
97M001CMoney Order Printer, Invalid command1 .SP Close and Open(Take the Log for failure)
2. Restart the system
97M001DMoney Order Printer, Software error1 .SP Close and Open(Take the Log for failure)
2. Restart the system
97M001EMoney Order Printer, Command executed before loading form1. Check the form file
2 .SP Close and Open(Take the Log for failure)
3. Restart the system
97M001FMoney Order Printer, Invalid form or Invalid data1. Check the form file
2 .SP Close and Open(Take the Log for failure)
3. Restart the system
97M0100Error on processing ImageReboot the system
97M0140CHK Sensor Polling Thread is Abnormal.Please Reboot the System.
97M1200Error on Downloading EPReboot the system
97M4000The transport is openedCheck the state of 1/2 transport
97MDN10Error on USB communicationCheck whether the USB port is connected or not.
97MDN40Error on Sensor Polling ThreadReboot the system
97t0010Failed to open the port.OS malfunction/Power Off/On
97t0014EDU : Communication ErrorCheck the connection of communication cable
97t0040EDU : Error in creating the boot processOS malfunction / Power Off/On
97t0080EDU : Event creation errorOS malfunction / Power Off/On
9900000Card Dispenser, A given command code is unidentified 
9900001Card Dispenser, Parameter is not correct 
9900003Card Dispenser, Command execution is impossible 
9900004Card Dispenser, Command data error 
9900020Card Dispenser, Read Error (Parity Error) 
9900021Card Dispenser, Read Error (Other) 
9900023Card Dispenser, Read Error (Only SS-ES-LRC) 
9900024Card Dispenser, Read Error (no encode and/or no magnetic stripe) 
9900026Card Dispenser, Read Error (No SS) 
9900027Card Dispenser, Read Error (No ES) 
9900028Card Dispenser, Read Error (LRC error) 
99000A0Card Dispenser, The card does not exist at the hopper 
99000A1Card Dispenser, There is a card at the lead line 
99000A5Card Dispenser, The card jams at the hopper 
99000A6Card Dispenser, The hopping kicker could not return to the home position 
99000B0Card Dispenser, Not Received initialize command 
991@@91ON TRANSACTION POWER OFF1. Check power supply
2. Check backup battery
9999999UNKNOWN ERROR 
9E11200Failed to connect communication between SP of PIN and EP of oneCheck if communication cable or com port is not connected
9E13100Received data time out of EPPCheck if communication cable or com port is not connected
9E13200Failed to deliver to data of EPP's SPCheck if communication cable or com port is not connected
9E41A00Failed to produce Thread of EPPRestart ATM
9EA6100PIN Pad Self test errorReplace PIN Pad device
9EA6200Failed to download firmware (no firmware file)Check if firmware file is correct or not
9EA6300Failed to download firmware (failure during downloading)Replace PIN Pad device
9EA6400BCC error of EPPReplace PIN Pad device
A001100Lever open detect before command 
A001200Printer thermal head over heated before command 
A001300Paper jam before command 
A001400Paper setting error before command 
A001500Paper check error before command 
A001800Cutter S/W check error before command 
A008100Lever open detect in doing command 
A008200Printer thermal head over heated in doing command 
A008300Paper jam in doing command 
A008400Paper setting error in doing command 
A008500Paper check error in doing command 
A008800Cutter S/W check error in doing command 
A010100Detecting the lever opened before executing command.Close the feed lever.
A010200Printer thermal head overheated while executing commandCheck the thermal printer head and change if necessary.
A010300Paper jam detected before executing commandRemove any jammed paper from the printer.Remove any jammed paper from the printer.
A010400Paper setting error detected before executing commandRemove and re-install the receipt paper.
A010500Paper check error detected before executing commandRemove and re-install the receipt paper.
A010600Offline error Offline mode is engaged(Mis-handling) 
A010700Remaining paper error Insufficient paper 
A010800Paper cutter software check error detected before executing commandCheck for and remove any jammed paper.
A010900Failed to detect B/M Black marker sensor detection fails(Abnormal Mecha) Only when B/M is available 
A010A00TPH overheat TPH overheat(Abnormal H/W) 
A080100Detecting the lever opened before executing command.Remove any jammed paper.
A080200Receipt printer head overheated while printingCheck the thermal printer head and change if necessary.
A080300Paper jam detected while executing commandRemove and re-install the receipt paper.
A080400Paper setting error detected before executing commandRemove and re-install the receipt paper.
A080500Paper check error in doing commandRemove any jammed paper.
A080600Offline error Offline mode is engaged(Mis-handling) 
A080700Remaining paper error Insufficient paper 
A080800Paper cutter software check error detected while executing commandCheck for and remove any jammed paper.
A080900Failed to detect B/M Back marker sensor detection fails(Abnormal Mecha) Only when B/M is available 
A080A00Image Data Size Error 
A110100Solenoid echo error (Retraction solenoid pull direction echo check Error while receipt paper Initializing) 
A110200Solenoid echo error (Retraction solenoid release direction echo check Error while receipt paper Initializing) 
A110300Cutter regular position error while receipt paper Initializing 
A110400No paper on SS2 before cutting while receipt paper Initializing1. Open upper part lever of return road and printer lever
2. Remove receipt paper roll
3. Cut without fold and neatly end of receipt paper
4. Reset receipt paper roll
A110700Fail paper retraction while receipt paper Initializing1. Open upper part lever of return road
2. Remove receipt paper between upper guides
3. Lift up upper guide and close
A110900u-switch open while receipt paper Initializing1. Close upper guide
A111000No paper in paper perception sensor(SS3) while receipt paper Initializing1. Set receipt paper
A111100Overheating detect in THP head while receipt paper Initializing 
A111200Fail Black Mark detection before cutting while receipt paper Initializing1. Open upper part lever of return road and printer lever
2. Remove receipt paper roll
3. Check position of black mark (on lower 1/4 part of receipt paper)
4. Reset receipt paper roll
A111300TPH-switch open while receipt paper Initializing1. Close printer lever
A111700SPR connector the detection which is not connected while receipt paper Initializing 
A111900TPH connector the detection which is not connected while receipt Paper Initializing 
A112100Paper retraction fail in Discharge gate while receipt paper Initializing1. Open upper part lever of return road
2. Remove receipt paper between upper guides
3. Lift up upper guide and close
A112200Paper retraction fail in reject gate while receipt paper Initializing1. Reset receipt paper
A112300Paper retraction fail in reject gate while receipt paper Initializing 
A121000Paper perception sensor(SS3) not detected paper before receipt paper1. Close printer lever
A121100Printing Overheating detect in TPH while receipt paper printing 
A121300Receipt paper jam error occurred during ejecting the receipt paper after print1. Remove the receipt paper jam.
2. Reset the receipt paper roll.
A130300Cutter regular position error in cut command1. Open upper part lever of return road and printer lever
2. Remove receipt paper roll
3. Check position of black mark (on lower 1/4 part of receipt paper)
4. Reset receipt paper roll
A130400Regular position sensor(SS2) detect no paper after receipt paper cutting1. Open upper part lever of return road
2. Remove receipt paper between upper guides
3. Lift up upper guide and close
A130500SS2 detect no paper before cutting 
A130600Black Mark Sensor detection fail before cutting 
A140500Regular position sensor(SS2) detect paper after receipt paper discharging 
A150700Regular position sensor(SS2) detect paper while receipt paper retracting 
A150800Regular position sensor(SS2) not detected paper inside the proper hour while receipt paper retracting 
A222200The image is not black-white mode while its transmission period 
a720000Not defined error 
ADN0100No response detected for 30 seconds after sending commandCheck cable and connection between the CE and printer.
ADN0F00No response detected for 30 seconds after sending commandCheck cable and connection between the CE and printer.
ADN1000No Response for 30 seconds after send command 
ADN1100No response detected after 3 retriesCheck cable and connection between the CE and printer.
ADN1200No response detected between ENQ-ACK after 5 retries of ENQCheck the cable and connection between the CE and printer.
ADN1300No response detected after 5 retries because of timeout between STX-BCC intervalCheck cable and connection between the CE and printer.
ADNXX00Receipt printer connection failure1. Check if communication cable between the Control Electronics and the Slip Printer is cut or the connector is wrongly inserted.
2. Check communiation logic of the Control Electronics and the Slip Printer board.
3. Check if the CPU of the Slip Printer board
B700800Failed to enter the Reject part.Reset the device after checking reject bin
B701000Reject ? Failed to Bundle operation.Reset the device after checking reject bin
B810100The cash are remained before/after operating Escrow.Reset the device after checking Escrow
AXXX100The feed lever of the receipt printer is open. It was detected that the feed lever was open while the receipt printer was operating.1. Remove receipts and close the feed lever.
2. Check if the micro switch of the feed lever normally operates.
3. Check if cable of the micro switch of the feed lever is cut or the connector is wrongly inserted.
AXXX200The thermal head of the receipt printer is overheated (before the receipt printer starts to operate).1. Check and replace the terminal printer head.
2. Check logic related to TPH of the Slip Printer board.
AXXX300Receipt paper jam A jam error occurred while the receipt printer operates.1. Remove paper jam and paper scraps.
2. Check the lever operatio position in the sensor.
3. Check if the sensor is polluted.
4. Check if cable is cut or the connector is wrongly inserted.
5. Check logic related to jam detection in the Slip Printer board.
AXXX400Receipt paper is empty. It was detected that paper was empty while the receipt printer was operating (when the paper empty sensor detected the light).1. Fill paper.
2. Check the lever operation position in the sensor.
3. Check if cable is cut or the connector is wrongly inserted.
4. Check logic related to the paper empty sensor in the Slip Printer board.
AXXX500Receipt paper setting error Jam and miss-feeding are detected during receipt paper is loaded. -> This error occurs when the setting sensor detects a dark part.1. Remove paper jam and reload.
2. Check the level oepration position in the jam sensor.
3. Check if cable is cut or the connector is wrongly inserted (in the jam sensor).
4. Check logic related to the jam sensor. 5. Check if the return motor is operatin
AXXX600During the test in the offline mode of the Slip PrinterTurn off and on the Slip Printer.
Axxx700Receipt Printer Lever OpenedCheck lever sensor, cable connection and connector
AXXX800Receipt paper cutting error Receipt paper cutting failed.1. Remove paper jam.
2. Check if the cutter properly rotates and the swtich normally functions.
3. Check if cable is cut or the connector is wrongly inserted.
4. Check logic rlated to the cutter of the Slip Printer board.
B000100Expanded Flash Memory errorReplace CE mainboard.
B430000Bill Acceptor, Stacker full 
B440000Bill Acceptor, Stacker open 
B450000Bill Acceptor, Jam in acceptor 
B460000Bill Acceptor, Jam in stacker 
B470000Bill Acceptor, Pause conveyingChange bill acceptor device.
B490000Bill Acceptor, Device Execution failed 
B49A200Bill Acceptor, Failed to operate normally the stack motorChange bill acceptor device.
B49A500Bill Acceptor, Failed to maintain normally the speed of transport motorChange bill acceptor device.
B49A600Bill Acceptor, Failed to operate normally the transport motorChange bill acceptor device.
B49AB00Bill Acceptor, Cash box not readySet cash box.
B49AF00Bill Acceptor, Validater head removeChange bill acceptor device.
B49B000Bill Acceptor, Failed to boot ROMChange bill acceptor device.
B49B100Bill Acceptor, Failed to operate normally the external ROMChange bill acceptor device.
B49B200Bill Acceptor, Failed to operate normally ROMChange bill acceptor device.
B49B300Bill Acceptor, Failed to write the external ROMChange bill acceptor device.
B700200Failed to operate REJECT STAGE DOWN.Reset the device after checking reject bin
B700300Failed to operate REJECT STAGE UP.Reset the device after checking reject bin
B700400The error of REJECT STAGE sensor.Reset the device after checking reject bin
B700500Reject ? Failed to Bundle operation.Reset the device after checking reject bin
B700600Reject ? Failed to Bundle operation.Reset the device after checking reject bin
B700700Failed to enter the Reject part.Reset the device after checking reject bin
B810200Escrow detects Tape End.Reset the device after checking Escrow
B811100The notes are remained before/after operating Escrow.Reset the device after checking Escrow
B811200The notes are remained before/after operating Escrow.Reset the device after checking Escrow
B812100The notes are remained before/after operating Escrow.Reset the device after checking Escrow
B812200Detecting Tape Start during operating Escrow Rewind.Reset the device after checking Escrow
B813100The notes are remained before/after operating Escrow.Reset the device after checking Escrow
B813200The notes are remained before/after operating Escrow.Reset the device after checking Escrow
B820100The notes are remained before/after operating Escrow .Reset the device after checking Escrow
B820200Escrow detects Tape End.Reset the device after checking Escrow
B820300Escrow detects notes full.Reset the device after checking Escrow
B820400The notes are remained before/after operating Escrow.Reset the device after checking Escrow
B820500The notes are remained before/after operating Escrow.Reset the device after checking Escrow
B821100The notes are remained before/after operating Escrow.Reset the device after checking Escrow
B821200The notes are remained before/after operating Escrow.Reset the device after checking Escrow
B821300Escrow detects Tape End.Reset the device after checking Escrow
B821400Escrow detects notes full.Reset the device after checking Escrow
B830100The notes are remained before/after operating Escrow.Reset the device after checking Escrow
B830200The notes are remained before/after operating Escrow.Reset the device after checking Escrow
B830300The notes are remained before/after operating Escrow.Reset the device after checking Escrow
B830400The notes are remained before/after operating Escrow.Reset the device after checking Escrow
B831100The notes are remained before/after operating Escrow.Reset the device after checking Escrow
B831200The notes are remained before/after operating Escrow.Reset the device after checking Escrow
B831300The notes are remained before/after operating Escrow.Reset the device after checking Escrow
B831400The notes are remained before/after operating Escrow.Reset the device after checking Escrow
B840000Failed to detect the Escrow Tape.Reset the device after checking Escrow
B840100Failed to detect the Escrow Tape.Reset the device after checking Escrow
B850000Failed to detect the Escrow Tape.Reset the device after checking Escrow
B850100Failed to detect the Escrow Tape.Reset the device after checking Escrow
B860100The notes are remained before/after operating Escrow.Reset the device after checking Escrow
B860200Failed to detect the Escrow Tape.Reset the device after checking Escrow
B871100The notes are remained before/after operating Escrow.Reset the device after checking Escrow
B871200The notes are remained before/after operating Escrow.Reset the device after checking Escrow
B871500The notes are remained before/after operating Escrow.Reset the device after checking Escrow
B871600Failed to detect the Escrow Tape.Reset the device after checking Escrow
B880000The notes are remained before/after operating Escrow.Reset the device after checking Escrow
B880100The notes are remained before/after operating Escrow.Reset the device after checking Escrow
B890100Failed to detect the Escrow Tape.Reset the device after checking Escrow
B890200The notes are remained before/after operating Escrow.Reset the device after checking Escrow
B890300The notes are remained before/after operating Escrow.Reset the device after checking Escrow
B900100The delivering roller with low-speed failed to operate upward/downward.Reset the device after checking Bundle
B900200The delivering part with low-speed failed to operate upward or failed to recovery operation.Reset the device after checking Bundle
B900300The delivering part with low-speed fails to operate downward or failed to recovery operation.Reset the device after checking Bundle
B900400The error of shutter sensor.Reset the device after checking Bundle
B900500Failed to operate shutter open.Reset the device after checking Bundle
B900600Failed to operate shutter close.Reset the device after checking Bundle
B900700The error of Bill press Roller operation.Reset the device after checking Bundle
B900800The error of Bill press delivering position.Reset the device after checking Bundle
B900900The error of Bill Press separation position.Reset the device after checking Bundle
B900A00The error of Bill press are remained position.Reset the device after checking Bundle
B900B00The error of Bill press reject position.Reset the device after checking Bundle
B900C00Failed to finish operating during MODUSI pick-up-Back(BDS08, BDS09 ).Reset the device after checking Bundle
B900D00The notes are remained after Bundle operating.Reset the device after checking Bundle
B900E00Failed to feed the notes.Reset the device after checking Bundle
B900F00Failed to move to the position of separating the notes.Reset the device after checking Bundle
B901000Failed to separate the notes.Reset the device after checking Bundle
B901100Failed to separate the notes, or the notes are remained.Reset the device after checking Bundle
B901500Failed to make a retry during separating.Reset the device after checking Bundle
B901600Failed to separate the notes, or the notes are remained.Reset the device after checking Bundle
B901700Reject ? Failed to finish delivering the bundle note.Reset the device after checking Bundle
B901A00Reject ? Failed to finish delivering the bundle note.Reset the device after checking Bundle
B909100Failed to separate the notes.Reset the device after checking Bundle
BA01000The transport is open(BNS111 Sensor).Reset the device after checking transport
BA10100Failed to do Cassette init.Reset the device after checking cassette
BA10300Failed to do Escrow init.Reset the device
BA10500Failed to do Escrow MODE Set.Reset the device
BA10900Failed to do BNA init.Reset the device
BA11100Failed to do Reject init.Reset the device
BA11300Failed to do Bundle init.Reset the device
BA11500Failed to do Escrow Mode Set.Reset the device
BA11700Failed to do Escrow Mode Set.Reset the device
BA11800Failed to separate the notes.Reset the device
BA11900Failed to separate the notes.Reset the device
BA12100Failed to do Bundle init.Reset the device
BA12300Reject ? Failed to finish delivering the bundle note.Reset the device
BA13000The error of the Motor operation.Reset the device
BA13100The error of the Motor operation.Reset the device
BA13500The error of the Motor operation.Reset the device
BA1B000BNA BC entrance errorReinitialization
BA1B100BNA BC cover open detectReinitialization
BA1B200BNA BC CIS1 errorReinitialization
BA1B300BNA BC CIS2 errorReinitialization
BA1B400BNA BC MR sensor errorReinitialization
BA1B500BNA BC UV sensor errorReinitialization
BA1B600BNA BC Double sensor errorReinitialization
BA1B700BNA BC S_ERRORReinitialization
BA1B800BNA BC country set errorReinitialization
BA1B900BNA BC mode set errorReinitialization
BA1BA00BNA BC version read failReinitialization
BA1BB00BNA BC index set errorReinitialization
BA1BC00Failed to set BC Index infomation.Reboot the system!
BA20100Failed to operate shutter open.Reset the device
BA20200Failed to operate shutter open.Reset the device
BA21100Failed to operate shutter close.Reset the device
BA30100Failed to do ready-operation.Reset the device
BA31100Failed to do ready-operation.Reset the device
BA31600Failed to do ready-operation.Reset the device
BA32100Failed to do ready-operation.Reset the device
BA40100Failed to do ready-operation (Cassette).Reset the device
BA40200Failed to do ready-operation (Escrow).Reset the device
BA40300Failed to do ready-operation (Reject).Reset the device
BA40400Failed to do ready-operation (Bundle).Reset the device
BA40500Failed to do ready-operation.Reset the device
BA41100Failed to do ready-operation (Cassette).Reset the device
BA41200Failed to do ready-operation (Escrow).Reset the device
BA41300Failed to do ready-operation (Reject).Reset the device
BA41400Failed to do ready-operation (Bundle).Reset the device
BA41500Failed to do ready-operation.Reset the device
BA51100Failed to do cash-out operation (Bundle).Reset the device
BA51200Failed to do cash-out operation (Bundle).Reset the device
BA51300Failed to do cash-out operation (Bundle).Reset the device
BA52100Failed to do cash-in operation (Bundle).Reset the device
BA52200Failed to do cash-in operation (Bundle, Cassette).Reset the device
BA52300Failed to do cash-in operation (Bundle, Cassette).Reset the device
BA53100Failed to do cash-in operation (Bundle).Reset the device
BA60100Failed to separate the notes.Reset the device
BA60200Failed to separate the notes(BC).Reset the device
BA60300Failed to feed the notes (BNS101).Reset the device
BA60400Failed to separate the notes(Bundle).Reset the device
BA60500Failed to separate the notes.Reset the device
BA60600Failed to feed the notes.Reset the device
BA60800The error of the Gate operation.Reset the device
BA60900The error of the Gate operation.Reset the device
BA60A00The error of the Gate operation.Reset the device
BA60B00The error of the Gate operation.Reset the device
BA60D00Failed to feed the notes.Reset the device
BA61100Failed to do stack operation (Escrow).Reset the device
BA61200Failed to feed the notes (BNS104).Reset the device
BA61300Failed to do stack operation (Escrow).Reset the device
BA61400Failed to feed the notes.Reset the device
BA61500Failed to do stack operation (Cassette, Escrow, Reject).Reset the device
BA61800The error of the Gate operation.Reset the device
BA61900The error of the Gate operation.Reset the device
BA64100Failed to do Reject->Bundle operation.Reset the device
BA64200Failed to do Reject->Bundle operation.Reset the device
BA66100Failed to do Escrow->Reject operation.Reset the device
BA66200Failed to do Escrow->Reject operation.Reset the device
BA66300Failed to feed the notes.Reset the device
BA68100Failed to do Escrow->Retract operation.Reset the device
BA68200Failed to do Escrow->Retract operation.Reset the device
BA68300Failed to feed the notes.Reset the device
BA70100Failed to do Bundle->Retract operation.Reset the device
BA70200Failed to feed the notes.Reset the device
BA71100Failed to separate the notes(Bundle).Reset the device
BA71200Failed to feed the notes.Reset the device
BA72100Failed to separate the notes(Bundle).Reset the device
BA72200Failed to feed the notes.Reset the device
BA73100Failed to separate the notes(Bundle).Reset the device
BA73200Failed to feed the notes.Reset the device
BA73300Failed to feed the notes.Reset the device
BA74100Failed to feed the notes.Reset the device
BA74200Failed to feed the notes.Reset the device
BA74300Failed to do Escrow->Cassette operation.Reset the device
BA74400Failed to feed the notes.Reset the device
BA74500Failed to do Escrow->Cassette operation.Reset the device
BA74600Failed to do Escrow->Cassette operation.Reset the device
BA74700Failed to do Escrow->Cassette operation.Reset the device
BA80100Failed to do reject operation(Bundle is not empty).Reset the device
BA90100Failed to do cancel operation(Bundle is not empty).Reset the device
BA90200The error of the Gate operation.Reset the device
BA91100Failed to separate the notes(Bundle).Reset the device
BA91200Failed to separate the notes(Bundle).Reset the device
BAA0100Failed to do ready-operation.Reset the device
BAA0200Failed to do ready-operation.Reset the device
BAA0300Failed to do ready-operation.Reset the device
BC10100The error of cassette1 sensor.Reset the device
BC10200Failed to operate cassette1.Reset the deviceReset the device
BC10300Failed to operate cassette1.Reset the device
BC10400Failed to operate cassette1.Reset the device
BC10500Failed to stack notes to cassette1.Reset the device
BC10700Failed to stack notes to cassette1.Reset the device
BC10B00The cassette1 is full.Empty a cassette and Reset the device
BC10F00The cassette1 is full.Empty a cassette and Reset the device
BC20100The error of cassette2 sensor.Reset the device
BC20200Failed to operate cassette2.Reset the device
BC20300Failed to operate cassette2.Reset the device
BC20400Failed to operate cassette2.Reset the device
BC20500Failed to stack notes to cassette2.Reset the device
BC20700Failed to stack notes to cassette2.Reset the device
BC20B00The cassette2 is full.Empty a cassette and Reset the device
BC20F00The cassette2 is full.Empty a cassette and Reset the device
BDN0000Bill Acceptor, Failed to connect to communicateCheck if communication cable or com port is not connected.
BFEEE00The device is inoperable because a shutter jam error occurred during Cash-In transaction.Reset the device
BFFEE00The device is inoperable because a hardware error occurred during Cash-In transaction.Reset the device
BFFFD00The device is inoperable because the device is pulled out during Cash-In transaction.Reset the device
BFFFE00The device is inoperable because a communication error occurred during Cash-In transaction.Reset the device
BFFFF00The device is inoperable due to a hardware error.Reset the device
C000000A NON-EXISTING COMMAND IS RECEIVED FROM THE AP.1. Check the AP command or the contents of the test program command.
C001100Notes are detected on tray(CS2 Sensor) before dispensing1. Remove notes on CS2 sensor2. Clean CS2
C001200This error occurs at NS7 sensor dark in initializing process or initial preparation status of dispense process1. Remove the remaining note or dusts around the gate solenoid assembly
2. Check if NS7 sensor bracket is bent
3. Check if NS7 sensor cable and connector is not connected
4. Replace NS7 sensor when NS7 Sensor is abnormal by testing sensor poll
C001300This error occurs at NS7 sensor dark in initializing process or initial preparation status of dispense process1. Remove the remaining note or dusts around the gate solenoid assembly
2. Check if NS7 sensor bracket is bent
3. Check if NS7 sensor cable and connector is not connected
4. Replace NS7 sensor when NS7 Sensor is abnormal by testing sensor poll
C001400CS4A sensor detects note in delivery path before/after CDU dispenses1. Remove note from the CDU delivery path.
2. Clean CS4A
C001500CS2 or CS4A sensor detects note in delivery path before/after CDU dispenses1. Remove note from the CDU delivery path.
2. Clean CS2 and CS4A
C001600This error occurs at NS7 and NS3A sensor dark in initializing process or initial preparation status of dispense processThe same as C0012 and C0014 troubleshooting
C001700This error occurs at NS7 and NS3A sensor dark in initializing process or initial preparation status of dispense processThe same as C0012 and C0014 troubleshooting
C001800CS4B sensor detects note in delivery path before/after CDU dispenses1. Remove note from the CDU delivery path.
2. Clean CS4B
C001900CS2 or CS4B sensor detects note in delivery path before/after CDU dispenses1. Remove note from the CDU delivery path.
2. Clean CS2 and CS4B
C001A00This error occurs at NS3B sensor dark in initializing process or initial preparation Status of dispense processThe same as C0018 troubleshooting
C001B00This error occurs at NS3B sensor dark in initializing process or initial preparation Status of dispense processThe same as C0018 troubleshooting
C001C00CS4A or CS4B sensor detects note in delivery path before/after CDU dispenses1. Remove note from the CDU delivery path.
2. Clean CS4A and CS4B
C001D00CS2, CS4A or CS4B sensor detects note in delivery path before/after CDU dispenses1. Remove note from the CDU delivery path.
2. Clean CS2, CS4A and CS4B
C001E00This error occurs at NS7, NS3A and NS3B sensor dark in initializing process or initial preparation status of dispense processThe same as C0012, C0014 and C0018 troubleshooting
C001F00Perceive CS2, CS3, CS4A and CS4B Dark1. Sensor Dark Error
2. This Error occurs at sensor dark in initialize process or initial preparation status of dispense process
3. Check jam or connection status of each sensor
C001Y00Cash Dispenser Unit sensor cover 1 Y s a hexadecimal of the covered sensor. (from 1 to F)3rd bit : CS4B2nd bit : CS4A0th bit : CS2 Ex) 'C0015' ; CS2, CS4A covered Occurs before or after initialization and dispensing notes.1. Check if ther are notes. If so, remove them. 2. Check if cable is cut or the connector is wrongly inserted. 3. Check logic related to the sensor of the Cash Dispenser Unit board.
C002100CS1A sensor detects note in delivery path before/after CDU dispenses1. Remove note from the CDU delivery path.
2. Clean CS1A
C002200This error occurs at NS2Bsensor dark in initializing process or initial preparation status of dispense process1. Remove the remaining note or dusts around NS2B sensor
2. Check if NS2B sensor cable and connector is not connected
3. Replace NS2B sensor when NS2A Sensor is abnormal by testing sensor
C002300CS1A or CS1B sensor detects note in delivery path before/after CDU dispenses1. Remove note from the CDU delivery path.
2. Clean CS1A and CS1B
C002800CS13 sensor detects note in delivery path before/after CDU dispenses1. Remove note from the CDU delivery path.
2. Clean CS13
C002900CS1A or CS13 sensor detects note in delivery path before/after CDU dispenses1. Remove note from the CDU delivery path.
2. Clean CS1A and CS13
C002A00CS1B or CS13 sensor detects note in delivery path before/after CDU dispenses1. Remove note from the CDU delivery path.
2. Clean CS1B and CS13
C002B00CS1A, CS1B or CS13 sensor detects note in delivery path before/after CDU dispenses1. Remove note from the CDU delivery path.
2. Clean CS1A, CS1B and CS13
C002Y00Cash Dispenser Unit sensor covered 2 Y s a hexadecimal of the covered sensor. (from 1 to F)3rd bit : CS131st bit : CS1B0th bit : CS1A Ex) 'C0023' ; CS1A, CS1B covered Occurs before or after initialization and dispensing notes. 23 22 21 20 CS13 ­CS1B CS1. Check if there are notes. If so, remove them.
2. Check if cable is cut or the connector is wrongly inserted.
3. Check logic related to the sensor of the Cash Dispenser Unit board.
C003000Cash Dispenser Unit main motor failure Occurs during initialization. Occurs before notes are dispensed.1. Check the main motor of the Cash Dispenser Unit.
2. Check CS8 sensor.
3. Check if cable is cut or the connector is wrongly inserted.
4. Check logic relatd to the motor of the Cash Dispenser Unit board.
C003100Gate solenoid echo error Occurs during initialization. Occurs before notes are dispensed.1. Check if cable is cut or the connector is wrongly inserted in the gate solenoid. 2. Check the gate solenoid. 3. Check logic of the gate solenoid in the Cash Dispenser Unit board.
C003200CDU Outlet Solenoid Echo Error 
C003300CDU Checksum Error 
C003400Double detect module failure 11. Check if there are notes in the double detect module.
2. Check CS5 sensor.
3. Check the double detect slit.
4. Check the double detect lever.
5. Check logic related to double detect in the Cash Dispenser Unit board.
C003500Double detect module failure 21. Check if there are notes in the double detect module.
2. Check CS5 sensor.
3. Check the double detect slit.
4. Check the double detect lever.
5. Check logic related to double detect in the Cash Dispenser Unit board.
C003600CS13, CS2 covered befor initialization1. Check if there are notes. If so, remove them.
2. Check if cable is cut or the connector is wrongly inserted.
3. Check logic of CS13 and CS2 sensors in the Cash Dispenser Unit board.
C003700Double detection sensor (CS5) covered Occurs while notes are being dispensed.1. Check CS5 ? pollution, cable cutting, wrong insertion of connectors, etc.
2. Check logic related to CS5 in the Cash Dispenser Unit board.
C003800SRAM check error 
C003900Gate operation detection sensor (CS3) Error Occurs during initialization. Occurs before notes are dispensed.1. Check if CS3 is polluted.
2. Check the position of the gate solenoid.
3. Check if cable is cut or the connector is wrongly inserted.
4. Check logic related to CS3 of the Cash Dispenser Unit board.
C003A00Request to display four or more notes.1. Issue the command decrease the number of bills to four or less in the Control Electronics.
C003B00CS15A,15B sensor covered Occurs during initialization.1. Check if there are notes. If so, remove them.
2. Check CS15A and 15B sensors ? pollution, cable cutting, wrong insertion of connectors, etc.
3. Check logic related to CS15 of the Cash Dispenser Unit board.
C003C00No cassette before cassette 1's separation-return1. This Error occurs in miss existence of cassette at demanding dispense command through cassette 1
2. Check CS7 sensor or reinstall cassette 1
C003D00Set up cassette on doing cassette 1's separation-return1. This Error occurs by being fell down cassette 1 during withdrawal process
2. Reinstall cassette 1
C003E00Perceive CS15A Dark1. Check CS15A sensor or if being jammed in front of CS15A sensor on entrance of cassette
2 before initialize or dispense process
C003F00Perceive CS15A and CS15B Dark1. Check CS15A and CS15B sensor or if being jammed in front of CS15A and CS15B sensor on entrance of cassette
2 before initialize or dispense process
C004000The cassette was removed while notes were dispensed.1. Check if the cassette has been normally installed.
2. Check if CS7 (micro switch) can be completely pressed while the cassette is installed.
3. Check if cable is cut or a connector is wrongly installed in CS7 connector.
C004100The machine tried to dispense notes five times or more.1. Check the status of the note.
2. Check if the note type on the index set by the Control Electronics matches with the actual note type.
C004200Note jam Number of requested notes > Number of notes passing CS13 Occurs after notes are dispensed.1. Check if there are notes in the return path. If so, remove them.
2. Check CS13.
3. Check logic related to CS13 of the Cash Dispenser Unit board.
C004300Ten or more notes are rejected in one transaction. Occurs while notes are being dispensed.1. Check status of the note.
2. Check the two-sheet detection sensor.
3. Check if the note type on the index set by the Control Electronics matches with the actual note type.
C004400Five consecutive rejections in one transaction. Occurs while notes are being dispensed.1. Check the status of the note.
2. Check the two-sheet detection sensor.
3. Check if the note type on the index set by the Control Electronics matches with the actual note type.
C004500More note than requested were dispensed. Number of requested notes < Number of notes passing CS13 Occurs while notes are being dispensed.1. Check the number of dispensed notes and the status of notes.
2. Check CS13.
3. Check logic related to CS13 of the Cash Dispenser Unit board.
C004600Program error 
C004700Cash cassette1 Misfeed 
C004800Dispense command error(wrong count) 
C004900Request to dispense 0 note. Command error in the Control Electronics control partThe Control Electronics revises and reissues the command.
C004A00Note jam CS1A,B ~ CS4A,B Note Passting Time >= 400ms CS4A,B~ CS13 Note Passting Time >= 500ms Occurs while notes are being dispensed.Check if there are notes in the return path. so, remove them.
C004B00Three or more consecutive rejection. Occurs while notes are being dispensed.1. Check the status of the note.
2. Check if the note type on the index set by the Control Electronics matches with the actual note type.
C004C00The number of dispensed notes does not match. Number of notes passing CS13 <> Number of notes passing CS1A,1B Occurs after notes are dispensed.1. Check the number of dispensed notes.
2. Check if the gate normally functions.
C004D00The cassette has not been installed before notes were dispensed. Occurs before notes are dispensed.1. Check if the cassette has been normally installed.
2. Check if CS7 (micro switch) is completely presed while the cassettes is installed.
3. Check if cable is cut or a connector is wrongly installed in CS7.
4. Check logic related to CS7 of the Cash Disp
C004E00The number of dispensed notes does not match. Number of requested notes > Number of notes dispensed and reported to the Cash Dispenser Unit The Control Electronics checks after notes are dispensed.1. Check the number of dispensed notes.
2. Perform a unit test on the Cash Dispenser Unit.
C004F00The number of dispensed notes does not match. Number of requested notes < Number of notes dispensed and reported to the Cash Dispenser Unit The Control Electronics checks after notes are dispensed.1. Check the number of dispensed notes.
2. Perform a unit test on the Cash Dispenser Unit.
C005000The power is cut while notes are being dispensed. The Control Electronics checks.1. Check the number of dispensed notes.
2. Check if there are notes in the return path. If so, remove them.
C005100Request to dispense 150 or more notes. Control command error in the Control Electronics1. The Control Electronics revises and reissues the command.
C005200CS1A,1B sensor covered. Occurs after notes are dispensed.1. Check if there are notes in the return path. If so, remove them.
2. Check CS1A and 1B sensors.
3. Check logic related to CS1A and 1B of the Cash Dispenser Unit board.
C005300CDU double detect module failure 4(During dispensing) 
C005400CS1 Sensor table search error 
C005500Outlet sensor (CS13) senses the length of the note. Occurs while notes are being dispensed.1. Check the status of the note.
2. Check CS13.
3. Ceck the main motor speed.
4. Check if the note type on the index set by the Control Electronics matches with the actual note type.
C005600The gate position sensor (CS3) detects an incorrect position while the notes are being discahrged.1. Check the gate solenoid.
2. Check CS3.
3. Check related logic of the Cash Dispenser Unit board.
C005700Cassette information is not properly setSet information of Cash Dispenser Unit if error is not cleared after power Off/On.
C005800RJ BIN2 right position detect 
C005900Initial jam time error 
C005A00Cash cassette 1 removed prior to dispense1. Set cassette again
2. Check CS17(NS16)
3. Check related logic of Cash Dispenser Unit board.
C005B00Cash cassette 2 Misfeed 
C005C00RJ BIN2 note detect error (CS14) 
C005D00Double-pick continuously detected 3 timesCheck double detect sensor
C005E00Dispense command size check errorDownload new EP software.
C005F00Dispense command error1. Check AP software
2. Download new EP software.
C006000Dispensing command size check error 
C006100CS31A,CS31B detect after MOTER on before dispensing 
C006200Reserved for Half-light Test Sensor Error 
C006300CS31A,CS31B detect after dispensing 
C006400Reserved for Half-light Test Sensor Error 
C006500Reserved for Half-light Test Sensor Error 
C006600Reserved for Half-light Test Sensor Error 
C006700Reserved for Half-light Test Sensor Error 
C006800Reserved for Half-light Test Sensor Error 
C006900Reserved for Half-light Test Sensor Error 
C006A00Dispensing time out error from CS15 to CS4 
C006B00CS31A,CS31B detect during initialize 
C006C00Reserved for Half-light Test Sensor Error 
C006D00Reserved for Half-light Test Sensor Error 
C006E00Reserved for Half-light Test Sensor Error 
C006F00Reserved for Half-light Test Sensor Error 
C006Y00Cash Dispenser Unit sensor half-light error 1 Y is a hexadecimal of the error sensor. (from 1 to F) 3rd bit : CS4B2nd bit : CS4A0th bit : CS21. Check if related sensors are polluted.
2. Check related logic of the Cash Dispenser Unit board.
C007000CS41A,CS41B detect before dispensing 
C007100Exceed limited total 200 notes 
C007200CS41A,CS41B detect after MOTOR ON 
C007300CS41A,CS41B detect after dispensing 
C007400Reserved for Half-light Test Sensor Error 
C007500Reserved for Half-light Test Sensor Error 
C007600Reserved for Half-light Test Sensor Error 
C007700Reserved for Half-light Test Sensor Error 
C007800Reserved for Half-light Test Sensor Error 
C007900Reserved for Half-light Test Sensor Error 
C007A00Dispensing time out error from CS15 to CS4 
C007B00CS31A,CS31B detect error during initialize 
C007C004 Cassette misfeed error 
C007D004Cassette taken out before dispensing 
C007E00Reserved for Half-light Test Sensor Error 
C007F00Reserved for Half-light Test Sensor Error 
C007Y00Cash Dispenser Unit sensor half-light error 2 Y is a hexadecimal of the error sensor. (from 1 to F) 3rd bit : CS131st bit : CS1B0th bit : CS1AEx'C0073',CS1A,CS1B Error1. Check if related sensors are polluted.
2. Check related logic of the Cash Dispenser Unit board.
C008000CS15A,CS15B detect before dispensing 
C008100CS15A,CS15B detect after MOTOR ON 
C008200Shutter open error (CS10) Occurs while the shutter is being opened.1. Check if the shutter normally operates and the status of CS10 when the shutter is open.
2. Check CS10.
3. Check logic related to CS10 of the Cash Dispenser Unit board.
C008300Stacker note detection sensor (CS9) covered. Occurs before initiazliation and notes are dispensed.1. Check if there are notes in the stacker. If so, remove them.
2. Check CS9.
3. Check logic related to CS9 of the Cash Dispenser Unit board.
C008400Shutter close error (CS11) Occurs while the shutter is being closed.1. Check if the shutter normally operates and status of CS22 when the shutter is closed.
2. Check CS22.
3. Check logic related to CS11 of the Cash Dispenser Unit board.
C008F00CS13 sensor detects the notes with hole1. Initialize Cash Dispenser (CDU).
2. Remove the holed note on CS13.
C009000Total count of withdrew sheets > Total count of passed sheets through cassette entrance (In case of check)1. Check count and unusual status
C009100Reject skew check 
C009200Reject irregular space check 
C009300Reject irregular horizontal length check 
C009400Reject irregular vertical length check 
C009500Reject two sheets of check 
C009600Reject half part of check 
C009700Irregular separation of check 
C009800CIU(check) sensor Error1. Check CS31A and CS31B sensor or if being jammed in front of CS31A and CS31B sensor on entrance of cassette 3 before initialize or dispense process
C009900CIU(check) response timeout Error 
C009A00Dispensing time out error from CS31 to CS4Dispensing time out error from CS31 to CS4
C009B00Perceive CS31A and CS31B Dark (or CS31A Dark)Check CS31A sensor or if being jammed in front of CS31A sensor on entrance of cassette 3 before initialize or dispense process
C009C00Perceive CS31B DarkCheck CS31B sensor or if being jammed in front of CS31B sensor on entrance of cassette 3 before initialize or dispense process
C009D00No cassette before dispensing from 3 cassetteNo cassette before dispensing from 3 cassette
C009E00Set up cassette on doing cassette 3's separation-returnReinstall cassette
C009F003Cassette misfeed error 
C00A000TS103 in lower part of tray jammedCheck sheet jammed or Dark by tray stopper
C00A100Retract box closed (Perceive CS64 Dark)Open cover of retract box
C00A200Throat feed timeout (Delivery jam): TS104/105 ~ TS101Check belt in normal close adherence status
C00A300Shutter cam regular position timeout (TS005)Control camera to proper position or change camera
C00A400Reserved 
C00A500Reserved 
C00A600Retract cassette full, CS56 sensor blocked 
C00A700Tray Stack position change failure (Tray Lift Cam ? TS001)1. Check cash jammed
2. Check tray sensor (TS001, TS002 and TS003)
C00A800Tray Delivery position change failure (Tray Lift Cam ? TS002)1. Check cash jammed
2. Check tray sensor
3. Check connection status of motor, possibly installed in opposite order
C00A900Sheet discharge Error (Separation-return) 
C00AA00This error occurs by setting the abnormal information on note1. Initialize after power off-on
2. Check CDU firmware ROM version and upgrade it, or re-download
3. Replace CDU Board with a new one
C00AB00Note has been detected on the path before the Cash Dispenser Unit initializing.1. Remove the jammed note on the path.
2. Check if the sensor is polluted.
3. Check if cable is cut or the connector is wrongly inserted.
4. Check logic related to the sensor in the Cash Dispenser Unit board.
C00AC00Notes detected on the path while initializing CDU. 
C00AD00Perceive TS102 Dark on doing delivery commandRemove cash in throat (TS101, TS102 and TS106) and retry
C00AE00No perception of sheet before delivery or retract commandSupply cash
C00AF00Life test command Error1. Abnormal data occurred in SP or test program
2. Check communication status
C00B000Shutter open Error during dischargingThis Error occurs in shutter opened by force during discharging
C00C100Perceive cassette 1's encoder sensor 
C00C200Perceive cassette 2's encoder sensor 
C00C300Perceive cassette 3's encoder sensor 
C00C400Perceive cassette 4's encoder sensor 
C00C700CS12 is Dark while initializing or dispensing (NH2100T)Check the sensor
C00C800CS14 is Dark while initializing or dispensing (NH2100T)Check the sensor
C00C900CS14 is Dark while initializing or dispensing (NH2100T)Check the sensor
C00CA00Perceive TS101 Dark before delivery command 
C00CB00Perceive TS102 Dark before delivery command 
C00CC00Perceive TS106 Dark before delivery command 
C00CD00Perceive TS101 Dark after end dispense command 
C00CE00Perceive TS102 Dark after end dispense command 
C00CF00Perceive TS106 Dark after end dispense command 
C00D000CS13 ~ CS12 Sensor Timeout[Jam] (NH2100T)Check the sensor
C00D100CS12 ~ CS14 Sensor Timeout[Jam] (NH2100T)Check the sensor
C00D200Throat feed timeout (Delivery jam): TS106 clear fail 
C00D300Sheets remained in tray on throat Feeding (TS104/TS105) 1 
C00D400Sheets remained in tray on throat Feeding (TS101) 
C00D500Sheets remained in tray on throat Feeding (TS104/TS105) 2 
C00D600Tray Retract position change failure (Tray Lift Cam ? TS002) 
C00D700Tray sensor Error (TS001, TS002, TS003) 
C00D800Perceive CS41A and CS41B DarkCheck CS41A and CS41B sensor or if being jammed in front of CS41A and CS41B sensor on entrance of cassette 4 before initialize or dispense process
C00D900Compulsive initialization by TS101/TS102/TS106 and TS104/TS105 Dark is impossible 
C00DA00Compulsive initialization by TS101 and TS102 Dark is impossible 
C00DB00Perceive CS41A DarkCheck CS41A sensor or if being jammed in front of CS41A sensor on entrance of cassette 4 before initialize or dispense process
C00DC00Perceive CS41B DarkCheck CS41B sensor or if being jammed in front of CS41B sensor on entrance of cassette 4 before initialize or dispense process
C00DD00No cassette before cassette 4's separation-returnCheck CS43 sensor or reinstall cassette in normal condition
C00DE00Set up cassette on doing cassette 4's separation-returnReinstall cassette
C00DF00Feed missed from cassette 4Check remained cash in cassette
C00E000NS2A, NS2B darkCheck NS2
C00E100NS4 darkCheck NS4
C00E200CS15A and CS15B Dark-Light test Error1. This Error occurs in abnormal condition found on CS15A and CS15B after sensor Dark-Light test
2. Check connection status of sensor or change sensor
C00E300CS31A and CS31B Dark-Light test Error1. This Error occurs in abnormal condition found on CS15A and CS15B after sensor Dark-Light test
2. Check connection status of sensor or change sensor
C00E400CS31A and CS31B Dark-Light test Error1. This Error occurs in abnormal condition found on CS31A and CS31B after sensor Dark-Light test
2. Check connection status of sensor or change sensor
C00E600CS41A and CS41B Dark-Light test Error1. This Error occurs in abnormal condition found on CS41A and CS41B after sensor Dark-Light test
2. Check connection status of sensor or change sensor
C00E700TS103, TS104 and TS105 Dark-Light test Error1. This Error occurs in abnormal condition found on TS103, TS104 and TS105 after sensor Dark-Light test
2. Check connection status of sensor or change sensor
C00E800TS101, TS102 and TS106 Dark-Light test Error1. This Error occurs in abnormal condition found on TS101, TS102 and TS106 after sensor Dark-Light test
2. Check connection status of sensor or change sensor
C00F000Operation impossible by jam on compulsive restore for sheets in tray clearing 
C00F100Operation impossible by jam on compulsive restore for sheets in throat clearing 
C00F200Sheets remained in tray after end dispense command (TS104/TS105 Dark) 
C00F300TS102 sheets jammed during reserve command 
C00F400TS102 sheets jammed during retract command 
C00F500TS106 sheets jammed during retract command 
C00F600TS101 sheets jammed during reserve command 
C00F700Operation impossible by TS102 Dark during reserve command 
C00F800Notes remained on tray and throat simultaneously. 
C00F900Abnormal notes taking while deliverying. 
C00FF00Detected Sensor blocking before Reject CSTCheck Retract/Reject Cassette Sensor
C099900Recevie to undefined command 
C101000CDU Can't Dispense (Check The Cassette)Check All Cassette Status
C112000The checks are remained on the ALG part (AAS02, AAS03, AAS08) after finishing BCA initialization 
C112100The checks are remained on the Main 1 delivery part (recog) after finishing BCA Initialization. 
C112200The checks are remained on the Main 2 delivery part (escrow? receiving part) after finishing BCA Initialization 
C112300The checks are remained on the entry of the reject part after finishing BCA Initialization. 
C112400The checks are remained on the Stack Box part after finishing BCA Initialize 
C113000The checks are remained on the ALG part after finishing BCA retract 
C113100The checks are remained on the Main 1 delivery part (recog) after finishing BCA retract. 
C113200The checks are remained on the Main 2 delivery route (escrow->receiving part) after finishing BCA retract. 
C117800Unusual completion of receiving Box operation during receiving, and the checks are remained on the Main 2 delivery route (FS04). 
C119100The number of must-do in receiving mismatch from the completed number in receiving 
C11A000Failed to finish going the right position of the INK Motor before operating retract 
C11A200Failed to finish going the right position of the Receiver box motor before operating retract. 
C11B100Failed to clear operating Bundle part before initializing. 
C11B200Failed to feed the uncollected checks by customers during doing operation. 
C11B400Failed to finish initializing escrow 
C11B500Failed to finish operating escrow part 
C11B900Failed to finish operating reject part 
C11bA00Failed to finish operating Escrow before doing operation. 
C11bB00Escrow Initial completion time out after doing operation. 
C141000Unusual completion of Escrow Initial after doing operation. 
C142000Reject completion time out during doing operation. 
C150100The error of initializing the escrow part during retracting the uncollected checks. 
C150200The error of doing stack initial operation during retracting the uncollected checks 
C150300The error of doing INK motor initial operation during retracting the uncollected checks. 
C171000The error of going right position on the INK motor delivery part before doing flush-all operation 
C191000The checks are remained on the ALG part (AAS06, AAS07, AAS08, AAS09,AAS10) sensor before doing operation. 
C191100The checks are remained on the sensor of ALG starting completion before doing operation. (FDS10) 
C191200The checks are remained on the entry of the reject part (FDS05) before doing operation. 
C191300The checks are remained on the Recog part (FDS01, FDS11) before doing operation. 
C191400The checks are remained on the entry part of (recog?escrow) (FDS17, FDS06, ESS04) before doing operation. 
C191500The checks are remained on the Main2 delivery part (escrow?receiving) (FDS02, FDS03, FDS04, BOS12) before doing operation. 
C191600The checks are remained on the entry of receiver part (BOS05, BOS06) before doing operation. 
C191700The checks are remained on the entry of the reject part of (FDS05) before doing operation. 
C191800The checks are remained on the Recog part of (FDS01, FDS11) before doing operation. 
C191900The checks are remained on the entry part of (recog?escrow) (FDS17, FDS06, ESS04) before doing operation. 
C191A00The checks are remained on the Main2 delivery part (escrow ? receiving ) (FDS02, FDS03, FDS04, BOS12) before doing operation. 
C191B00The checks are remained on the entry of the receiver part of (BOS05, BOS06) before doing operation. 
C192000The checks are remained on the entry of the reject part of (FDS05) before doing operation. 
C192100The checks are remained on the Recog part of (FDS01, FDS11) before doing operation. 
C192200The checks are remained on the entry part of (recog ? escrow) (FDS17, FDS06, ESS04) before doing operation. 
C192300The checks are remained on the Main2 delivery part (escrow ? receiving ) (FDS02, FDS03, FDS04, BOS12) before doing operation. 
C192400The checks are remained on the entry of receiver part (BOS05, BOS06) before doing operation. 
C195000Failed to do bundle init, reject init during doing operation 
C197000Failed to do ESCROW MODE Reset after doing operation 
C210100Failed to do the ALG Up/Down Roller Up operation 
C220000There are no checks on the bundle part despite of receiving pick up command 
C220300ALG Up/Down Roller fails to go right position downward. 
C220400ALG Up/Down Roller fails to go right position downward. 
C220500ALG Up/Down Roller fails to go right position downward. 
C223400The checks failed to move to the first Roller during separating the bundle part. (AAS02) 
C224000Failed to move to the Alignment position during ALG operation (AAS08) 
C225000The checks failed to move to the first Roller during separating the bundle part. (AAS01) 
C310000The checks failed to reach to the RECOG Entry sensor(FDS01) during doing operation. 
C311000Jam on the RECOG entry sensor(FDS01) during doing operation 
C312000Jam on the ESCROW entry sensor(FDS06) after finishing the operation 
C313000The checks failed to reach to the ESCROW entry sensor(FDS06) after finishing the operation 
C440000Jam at the RECOG entry part during doing operation (FDS01) 
C440100Jam at the PRT entry part during doing operation (FDS02) 
C440200Jam on the second delivery route during doing operation (FDS03) 
C440300Jam on the second delivery route during doing operation (FD04) 
C440400Jam on the REJECT Entry part during doing operation (FDS05) 
C440500Jam on the ESCROW Entry part during doing operation (FDS06) 
C440600Jam on the RECOG OUTRET Entry part during doing operation (FDS10) 
C440700Jam on the RECOG part during doing operation (FDS11) 
C440800Jam on the ESCROW Entry part during doing operation (FDS17) 
C440900Jam at the starting point of the STACK operation during doing operation (BOS05) 
C440A00Jam at the RETRACT entry art during doing operation (BOS06) 
C440B00Jam at the STACK entry art during doing operation (BOS12) 
C445000Jam at the RECOG entry part during doing operation (FDS01) 
C445100Jam at the PRT entry part during doing operation (FDS02) 
C445200Jam on the second delivery route during doing operation (FD03) 
C445300Jam on the second delivery route during doing operation (FD04) 
C445400Jam on the REJECT Entry part during doing operation (FDS05) 
C445500Jam on the ESCROW Entry part during doing operation (FDS06) 
C445700Jam on the RECOG part during doing operation (FDS11) 
C445800Jam on the ESCROW Entry part during doing operation (FDS17) 
C445900Jam at the starting point of the STACK operation during doing operation (BOS05) 
C445A00Jam on the RETRACT Entry part during doing operation (BOS06) 
C445B00Jam on the STACK Entry part during doing operation (BOS12) 
C447000Jam on the RECOG Entry part during doing operation (FDS01) 
C447100Jam on the PRT Entry part during doing operation (FDS02) 
C447200Jam on the second delivery route during doing operation (FDS03) 
C447300Jam on the second delivery route during doing operation (FDS04) 
C447400Jam on the REJECT entry part during doing operation (FDS05) 
C447500Jam on the ESCROW entry part during doing operation (FDS06) 
C447600Jam on the RECOG OUTRET entry part during doing operation (FDS10) 
C447700Jam on the RECOG part during doing operation (FDS11) 
C447800Jam on the Escrow entry during doing operation (FDS17) 
C447900Jam at the starting point of Stack operation during doing operation. (BOS05) 
C447A00Jam on the Retract entry during doing operation. (BOS06) 
C447B00Jam on the Stack entry during doing operation. (BOS12) 
C500300The error of the Stack Gate operation ( PULL ) 
C501300The error of the Stack Gate operation (RELEASE) 
C501500Solenoid fails to go right position during retract operation. 
C520500The check are remained on the BOS05 before moving to base position of Stack Box 
C550100Failed to do ready-operation of STACK BOX BIN1 
C550200Failed to do ready-operation of STACK BOX BIN2 
C550300Failed to move to the Stop position of STACK BOX BIN1 
C550400Failed to move to the Stop position of STACK BOX BIN2 
C561000The checks exist when checking the BOS05 right before receiving operation. 
C561200The checks failed to reach at the delivery route during receiving operation (FDS04) 
C561400Jam on the way of delivering during receiving operation(FDS04) 
C561600Jam on the way of delivering during receiving operation(BOS12) 
C561800The checks failed to reach at the position of the stack entry during receiving operation(BOS05) 
C562000STACK BOX BIN1 ready position error 
C562200STACK BOX BIN1 stop position error 
C562400STACK BOX BIN2 ready position error 
C562600STACK BOX BIN2 stop position error 
C562800The checks are remained on position of the stack entry after finishing receiving the checks 
C602000Jam on the way of delivering during reject operation 
C61A000In case that the maximum acceptance of the checks goes over than the value of ESCROW MAX during receiving the entry command 
C691000scan to Reject (direction of scanning). The checks failed to reach at the RECOG entry part during doing operation. 
C692000scan to Reject (direction of scanning) Jam occurs at the entry of RECOG part during running the operation 
C693000scan to Reject (direction of rejecting). The checks cannot reach at the entry of REJECT part during running the operation 
C694000scan to Reject (direction of rejecting). Jam occurs at the entry of REJECT part during running the operation 
C696000Failed to finish the operation at the entry of RECOG during reject moving about failure of the checks alignment 
C697100Jam occurs at the entry of RECOG during reject moving about failure of the checks alignment 
C6C1000Failed to finish operating INK motor before running 
C6C2000Failed to operate the delivering position of INK motor before running 
C6C3000Failed to operate the delivering position of INK motor before running 
C700200Failed to REJECT STAGE DOWN 
C700300Failed to operate REJECT STAGE UP 
C700400The error of REJECT STAGE sensor 
C700500Reject ? Failed to Bundle operation 
C700600Reject ? Failed to Bundle operation 
C700700Failed to enter the Reject part 
C700800Failed to enter the Reject part 
C701000Reject ? Failed to Bundle operation 
C712000File Create failCheck CDU File, create fail
C712100File read failCheck CDU File, read fail
C712200File write failCheck CDU File, write fail
C712300File close failCheck CDU File, close fail
C712400File delete failCheck CDU File, delete fail
C712500File copy failCheck CDU File, copy fail
C712600File directory create failCheck CDU File, directory create fail
C719000Exchange ActiveContact to Software engineers
C719100Exchange is Not activeContact to Software engineers
C719200CashIn StateContact to Software engineers
C719300Is not Cash In stateContact to Software engineers
C719400Invalid Cash Unit IDContact to Software engineers
C719500CST ID is wrongContact to Software engineers
C719600Cash Unit count is wrongContact to Software engineers
C71A000Invalid denominationContact to Software engineers
C71A100Invalid CurrencyContact to Software engineers
C71A200Not dispensableContact to Software engineers
C71A300Too many billsContact to Software engineers
C71A400Too many coinsContact to Software engineers
C71A500Invalid Mix NumberContact to Software engineers
C71B000No billsCheck Stacker
C71C000Not Support CommandContact to Software engineers
c740000Not defined error 
c744700Failure on taking out note from 1st cassette even though there remain lots of notes.Check cassette (1st)
c745B00Failure on taking out note from 2nd cassette even though there remain lots of notes.Check cassette (2nd)
C747C00Failure on taking out note from 1st cassette even though there remain lots of notes.Check cassette (4th)
c749f00Failure on taking out note from 3rd cassette even though there remain lots of notes.Check cassette (2nd)
C810100The checks are remained before/after operating Escrow 
C810200Escrow detects Tape End 
C811100The checks are remained before/after operating Escrow 
C811200The checks are remained before/after operating Escrow 
C812100The checks are remained before/after operating Escrow 
C812200Detecting Tape Start during operating Escrow Rewind. 
C813100The checks are remained before/after operating Escrow 
C813200The checks are remained before/after operating Escrow 
C820100The checks are remained before/after operating Escrow 
C820200Escrow detects Tape End 
C820300Escrow detects checks full 
C820400The checks are remained before/after operating Escrow 
C820500The checks are remained before/after operating Escrow 
C821100The checks are remained before/after operating Escrow 
C821200The checks are remained before/after operating Escrow 
C821300Escrow detects Tape End 
C821400Escrow detects checks full 
C830100The checks are remained before/after operating Escrow 
C830200The checks are remained before/after operating Escrow 
C830300The checks are remained before/after operating Escrow 
C831100The checks are remained before/after operating Escrow 
C831200The checks are remained before/after operating Escrow 
C831300The checks are remained before/after operating Escrow 
C831400The checks are remained before/after operating Escrow 
C840000Failed to detect the Escrow Tape 
C850000Failed to detect the Escrow Tape 
C860100The checks are remained before/after operating Escrow 
C860200Failed to detect the Escrow Tape 
C871100The checks are remained before/after operating Escrow 
C871200The checks are remained before/after operating Escrow 
C880000The checks are remained before/after operating Escrow 
C890100Failed to detect the Escrow Tape 
C890200The checks are remained before/after operating Escrow 
C890300The checks are remained before/after operating Escrow 
C900100The delivering roller with low-speed failed to operate upward/downward 
C900200The delivering part with low-speed failed to operate upward or failed to recovery operation. 
C900300The delivering part with low-speed fails to operate downward or failed to recovery operation. 
C900400The error of shutter sensor 
C900500Failed to operate shutter open 
C900600Failed to operate shutter close. 
C900700The error of Bill press Roller operation 
C900800The error of Bill press delivering position 
C900900The error of Bill Press separation position 
C900A00The error of Bill press are remained position 
C900B00The error of Bill press reject position 
C900C00Failed to finish operating during MODUSI pick-up-Back(BDS08, BDS09 ) 
C900D00MODE reset or the error of“the remained checks exists”during checking the are remained 
C900E00Failed to feed the check 
C900F00Failed to move to the position of separating the check 
C901000Failed to discharge the checks, or failed to recovery 
C901100Failed to separate the checks, or the checks are remained. 
C901500Failed to make a retry during separating 
C901700Reject ? Failed to finish delivering the bundle check 
C903000The checks fails to reach the location of BDS09,BDS08 separation sensor because of failure of separation during bundle back operation 
C980000Failed to finish moving to the position of separating the bundle check during multi scan. 
C980200Failed to finish moving to the position of separating the bundle check during multi scan. 
C980400Failed to finish moving to the position of separating the bundle check during picking up. 
C9CA000Bundle separation is finished up with an error 
C9CB000Time out during picking up for 20 minutes 
CANCE00Surcharge Cancel.Customer has canceled the transaction at surcharge.
CC01000A check can not move to location of waiting for Bundle separation. 
CC02000Failed to feed the Bundle check 
CC32000Scan process does not make separation of the checks or aligning. 
CC33000Scan image does not transfer for 120 seconds. 
CC61100Failed to check the remaining information. 
CDN0100No response detected after sending commandCheck cable and connection between the CE and dispenser.
CDN0F00No response detected after sending commandCheck cable and connection between the CE and dispenser.
CDN1000No Response after send command 
CDN1100No Response after 3 retry of command 
CDN1200No Response between ENQ-ACK after 5 retry of ENQ 
CDN1300No Response after 5 retry because of timeout between STXBCC interval 
CDNXX00Cash Dispenser Unit connection failure Control Electronics<-> Cash Dispenser Unit communiation error1. Check if the communication cable between the Control Electronics and the Cash Dispenser Unit is cut and the connector is wrongly inserted.
2. Check logic related to communicationb between the Control Electronics and the Cash Dispenser Unit board.
CXX4700Miss-feed No passing note is detected by CS1A and 1B sensors after the note is dispensed.1. Check the note-setting status in the cassette.
2. Check CS1A and 1B sensors.
CXX5B002nd cassette misfeed error1. Check if the separation motor is normal.
2. Check cassette #1 is empty.
CXX9F003rd cassette misfeed error1. Check note empty
2. Check pick-up module in cassette #3
D000000Unauthorized usageCall your service personnel.
D000100Error while modem initializingCheck the modem connection and the modem test.
D000200Reversal transaction failureCheck for any CDU error codes and the number of notes dispensed to customer.
D000300PIN ERRORTransaction was denied by host
D000400INVALID PINTransaction was denied by host
D000500BANK UNAVAILABLETransaction was denied by host
D000600CARD NOT SUPPORTEDTransaction was denied by host
D000700INSUFFICIENT FUNDSTransaction was denied by host
D000800INELIGIBLE TRANSACTIONTransaction was denied by host
D000900INELIGIBLE ACCOUNTTransaction was denied by host
D001000DAILY LIMIT EXCEEDEDTransaction was denied by host
D001100UNABLE TO PROCESSTransaction was denied by host
D0012001. AMOUNT TOO LARGE 2. This error code means Invalid Transaction at ATM connected to RBS-LYNK.Transaction was denied by host
D0013001. ACCOUNT CLOSED 2. This error code means Invalid Amount at ATM connected to RBS-LYNK.Transaction was denied by host
D0014001. PIN TRIES EXCEEDED 2. This error code means Invalid Card Number at ATM connected to RBS-LYNK.Transaction was denied by host
D001500UNABLE TO PROCESSTransaction was denied by host
D001600WITHDRAWAL LIMIT ALREADY REACHEDTransaction was denied by host
D001700INVALID AMOUNTTransaction was denied by host
D001800EXTERNAL DECLINETransaction was denied by host
D001900SYSTEM ERRORTransaction was denied by host
D0020001. CONTACT CARD ISSUER. 2. This error code means Surcharge screen should have been displayed at ATM connected to RBS-LYNK.Transaction was denied by host
D002100ROUTING LOOKUP PROBLEMTransaction was denied by host
D002200UNABLE TO PROCESSTransaction was denied by host
D002300TRANSACTION NOT SUPPORTEDTransaction was denied by host
D002400Exceeds Issuer Withdrawal LimitTransaction was denied by host
D003900No Credit AccountTransaction was denied by host
D005100Insufficient FundsTransaction was denied by host
D005200No Checking AccountTransaction was denied by host
D005300No Savings AccountTransaction was denied by host
D005400Expired CardTransaction was denied by host
D005500Incorrect PinTransaction was denied by host
D005700Transaction not Permitted - CardTransaction was denied by host
D005800Transaction not Permitted - TerminalTransaction was denied by host
D006100Exceeds Withdrawal LimitTransaction was denied by host
D007500PIN Tries ExceededTransaction was denied by host
D007800No AccountTransaction was denied by host
D008000Invalid DateTransaction was denied by host
D008300Can not Verify PINTransaction was denied by host
D008600Can not Verify PINTransaction was denied by host
D009100Bank UnavailableTransaction was denied by host
D009200System UnavailableTransaction was denied by host
D009300Transaction Serial Number mismatchedTransaction was denied by host
D009301SOURCE ACCOUNT INVALIDCheck the source account.
D009302DESTINATION ACCOUNT INVALIDCheck the destination account.
D009400Different Record FormatInconsistent with the message of Host
D009500Different Routing IDInconsistent with the message of Host
D009600Terminal ID MismatchedInconsistent with the message of Host
D009700Response Type Mismatched (Reversal)1. Transaction was denied by host
D009800Response Type missmatch (Day Close)Check the terminal setting from the host.
D009900First, second, third or forth des key wrong size.Inconsistent with the message of Host. Check the host,
D009A00Response Type missmatch (Withdrawal/Balance/Transfer)Check the terminal setting from the host.
D009A01PCODE MISMATCHEDInconsistent with the message of Host. Check the host,
D009B00STX missing1. Check modem cable
2. Contact to host
D009C00ETX errorCheck the terminal setting from the host.
D009D00FS out (after response code)Check the terminal setting from the host.
D009E001. FS out (after retrieval reference number). 2. Transaction time or retrival reference number size of wrong.Check the terminal setting from the host.
D009F001. FS out (after system trace audit number) 2. System trace audit number, network id code or settlement date size is wrong.Check the terminal setting from the host.
D00A000FS out (after account balance)Check the terminal setting from the host.
D00A100FS out (after available balance)Check the terminal setting from the host.
D00A200FS missing (next to Surcharge Amount)Check transaction records and hosts for each cause, and try to make the transaction again.
D00A300FS missing (next to Authorization Response Text)Check transaction records and hosts for each cause, and try to make the transaction again.
D00A400ETX wrong positionck the terminal setting from the host.
D00A500FS missing (next to Total Cash Dispense Amount in the Day Close message)Check transaction records and hosts for each cause, and try to make the transaction again.
D00A600FS missing (nex to Total Non Cash Dispense Amount in the Day Close message)Check transaction records and hosts for each cause, and try to make the transaction again.
D00A700FS missing (next to Total Surcharge Amount in the Day Close message)Check transaction records and hosts for each cause, and try to make the transaction again.
D00A800FS out (after config surcharge amount)Check the terminal setting from the host.
D00A900ETX missing (in the Configuration message)Check modem cable2. Contact to host
D00AB00Miscellaneous Field ErrorCheck Host
D00AC00Invalid data received from the host(MAC data mismatch)Check the terminal setting from the host.
D00AD00Response Data ErrorCheck Host
D00AE00Sequence Number ErrorCheck Host
D00B000Terminal ID mismatchedInconsistent with the message of Host. Check the host.
D00B100Response Code MismatchedInconsistent with the message of Host. Check the host.
D00B200First Field ID Code MismatchedInconsistent with the message of Host. Check the host.
D00B300First Des Key Wrong SizeInconsistent with the message of Host. Check the host.
D00B400Surcharge Amount wrong sizeInconsistent with the message of Host. Check the host.
D00B500Sequence Number MISMATCHEDInconsistent with the message of Host. Check the host.
D00B600INVALID RESPONSE CODE ERRORInconsistent with the message of Host. Check the host.
D00B700Authorization Number ErrorInconsistent with the message of Host. Check the host.
D00B800Transaction or Business Date ErrorInconsistent with the message of Host. Check the host.
D00B900TransactionTime Number ErrorInconsistent with the message of Host. Check the host.
D00BA00BUSINESS DATE ErrorInconsistent with the message of Host. Check the host.
D00BB00case 1. Number of Withdrawals error case 2. Number of Inquiries error case 3. Number of Transfers error case 4. Balance amount errorInconsistent with the message of Host. Check the host.
D00BC00Actual surcharge errorInconsistent with the message of Host. Check the host.
D00BD00Sequence Number MISMATCHEDInconsistent with the message of Host. Check the host.
D00BF00Business Date errorInconsistent with the message of Host. Check the host.
D00C000Settlement errorInconsistent with the message of Host. Check the host.
D00C100Host MAC result errorCheck the key mode and MAC value
D00C200ATM MAC result errorCheck the key mode and MAC value
D00C300MAC IS NOT EXISTCheck the key mode and MAC value
D011100REVERSAL DECLINED1. Check modem cable
2. Contact to host
D022200PIN CHANGE DECLINEDCheck modem cable and Contact status to host
D030000Modem is not respondingCheck the modem controller.
D030100The target call address has call blocking enabled.1. Check modem cable
2. Contact to technical support team
D030200The specified terminal identifier is invalid.1. Check modem cable
2. Contact to technical support team
D030300All call appearances on the specified addressare currently in use.1. Check modem cable
2. Contact to technical support team
D030400The disable address parameter containsdialing control characters that are notprocessed by the service provider.1. Check modem cable
2. Contact to technical support team
D030500The specified country/region code is invalid.1. Check modem cable
2. Contact to host and phone company
D030600The operation failed for an unspecified orunknown reason.Contact to technical support team
D030700Insufficient resources to complete the operationContact to technical support team
D100000No connection1. Check phone number
2. Check modem cable
3. Contact phone company
D110000Cannot receive ENQ from the hostCheck host.
D120000Transmission error : Failed to receivethe whole data within 5 seconds afterrequesting the modem to send the data.1. Check modem and modem cable connection
2. Contact telephone company
D130000Receiving NAK more than 3 times1. Check modem and modem cable connection
2. Contact telephone company
D140100Disconnected by unknown reason1. Check modem and modem cable connection
2. Contact telephone company
D140200Disconnected by Remote Party rejected call1. Check modem and modem cable connection
2. Contact telephone company
D140300Disconnected by Local phone picked up1. Check modem and modem cable connection
2. Contact telephone company
D140400Disconnected by Forwarded1. Check modem and modem cable connection
2. Contact telephone company
D140500Disconnected by Unreachable1. Check modem and modem cable connection
2. Contact telephone company
D140600Disconnected by Congestion1. Check modem and modem cable connection
2. Contact telephone company
D140700Disconnected by Incompatible1. Check modem and modem cable connection
2. Contact telephone company
D140800Disconnected by un-known reason1. Check modem and modem cable connection
2. Contact telephone company
D140900Disconnected by Bad Address1. Check modem and modem cable connection
2. Contact telephone company
D141000Disconnected by Unavailable1. Check modem and modem cable connection
2. Contact telephone company
D1500001. Modem dial connection time-out (while dialing the modem). 2. TCPIP connection is failed. 3. No response from host for 60 seconds.1. Check modem and modem cable connection
2. Check LAN card and LAN cable.
3. Contact telephone company
D150100SSL Connection Failure (TCP/IP)Check a Host
D160100Disconnected by Bad Address1. Check modem and modem cable connection
2. Contact telephone company
D160200Disconnected by Unavailable1. Check modem and modem cable connection
2. Contact telephone company
D160300Disconnected by Out of Order1. Check modem and modem cable connection
2. Contact telephone company
D170000No carrier (while sending/receiving data after dial connection)1. Check modem and modem cable connection
2. Contact telephone company
D170100No carrier before sending data after modem connection1. Check phone line status
2. Check ground of AC power and noise between modem cable and power cable
D170200No carrier before receiving ENQ from host1. Check phone line status
2. Check ground of AC power and noise between modem cable and power cable
D170300No carrier before sending transaction Inquire data to host1. Check phone line status
2. Check ground of AC power and noise between modem cable and power cable
D170400No carrier after sending transaction Inquire data to host1. Check phone line status
2. Check ground of AC power and noise between modem cable and power cable
D170500No carrier before receiving ACK from host1. Check phone line status
2. Check ground of AC power and noise between modem cable and power cable
D170600No carrier after receiving ACK from host1. Check phone line status
2. Check ground of AC power and noise between modem cable and power cable
D170700NAK retry error1. Check modem and modem cable connection.
2. Contact telephone company.
D170800Send retry error1. Check modem and modem cable connection
2. Contact telephone company
D170900Modem initialize failCheck modem
D170X00No carrier during data sending/receivingafter the modem is connected.1. Check modem and modem cable connection
2. Contact telephone company
D171000Modem Comport FailedCheck modem
D180000No Dial Tone(in Modem dial connection)1. Check telephone line connection.
2. Check Modem.
D190000No Answer No silence in the line that does not support dial tone.1. Check the status of the telephone line.
2. Check the modem controller and logic.
D200000Dial(Line) busyTry again later. Check phone number.
D2100001. Time out(30sec.) for initializing modem before Modem Dial connecting. 2. TCPIP connection timeout.1. Check telephone line connection and Modem.
2. Check LAN card and cable
D220000not receiving EOT from HOST1. Check telephone line connection.
2. Check Modem.
D230000No response from Host - Dialing time out to Host1. Check telephone line connection.
2. Check Modem.
D250000Cannot connect to the hostCheck telephone line connection
D251000Timeout while SendingCheck telephone line connection
D251100Communication error while SendingCheck telephone line connection
D251200Socket error while SendingCheck telephone line connection
D251300Timeout while ReceivingCheck telephone line connection
D251400Communication error while ReceivingCheck telephone line connection
D251500Socket Error while ReceivingCheck telephone line connection
D320000No response from Host/Dialing time out to HostCheck telephone line connection
D320100Outbound call is aborted1. Check modem line
2. Replace modem if same error occurs repeatedly
D320200Fail to dial to someone1. Check modem line
2. Replace modem if same error occurs repeatedly
D320300No Line Reply 
D320400Get Line ID Failed 
D320500Modem Comport Failed 
D320600Call Failed 
D320700No Answer 
D320800Modem Call Other Error 
D410000CRC mismatchCheck telephone line connection
D410100No CRC is receivedMake sure that the host is using CRC
D650000TCPIP Connection TimeoutCheck LAN card and cable
DA00010Expired cardHost denied error. Talk to host with response code 010.
DA00020Unauthorized usage 
DA00030PIN error 
DA00040INVALID PIN !!!Host denied error. Talk to host with response code 040.
DA00050DESTINATION NOT AVAILABLE !!!Host denied error. Talk to host with response code 050.
DA00060INVALID CARD !!!Host denied error. Talk to host with response code 060.
DA00070INSUFFICIENT FUNDS !!!Host denied error. Talk to host with response code 070.
DA00080INELIGIBLE TRANSACTION !!!Host denied error. Talk to host with response code 080.
DA00090INELIGIBLE ACCOUNT !!!Host denied error. Talk to host with response code 090.
DA00100Expired cardCheck the valid date of card.
DA00110Cannot process transactionHost denied error. Talk to host with response code 011.
DA00111Reversal DeclinedHost denied error. Talk to host with response code 111. (OASIS system only)
DA00120WITHDRAWAL LIMIT EXCEEDED !!!Host denied error. Talk to host with response code 012.
DA00130Amount closedHost denied error. Talk to host with response code 013.
DA00140PIN TRIES EXCEEDED !!!Host denied error. Talk to host with response code 014.
DA00150DATABASE PROBLEM !!!Host denied error. Talk to host with response code 015.
DA00160WITHDRAWAL LIMIT EXCEEDED !!!Host denied error. Talk to host with response code 016.
DA00170Invalid AmountHost denied error. Talk to host with response code 017.
DA00180External declineHost denied error. Talk to host with response code 018.
DA00190SYSTEM ERROR !!!Host denied error. Talk to host with response code 019.
DA00200Unauthorized usageInquire your service provider.
DA00210ROUTING LOOK-UP PROBLEM !!!Host denied error. Talk to host with response code 020.
DA00220MESSAGE EDIT ERROR !!!Host denied error. Talk to host with response code 022.
DA00222PIN Change DeclinedHost denied error. Talk to host with response code 222. (OASIS system only)
DA00223PIN Unlock DeclinedHost denied error. Talk to host with response code 223. (OASIS system only)
DA00230TRANSACTION NOT SUPPORTED !!!Inquire your service provider.
DA00240Insufficient funds 
DA00250Western Union sender data errorHost denied error. Talk to host with response code 025.
DA00260Western Union receiver data errHost denied error. Talk to host with response code 026
DA00270CRC errorHost denied error. Talk to host with response code 027.
DA00280Pre-pay transaction failedHost denied error. Talk to host with response code 028.
DA00290Pre-pay transaction rejectedHost denied error. Talk to host with response code 029.
DA00300PIN error1. Reenter the password correctly.
2. If the same problem occurs, inject master key again by diagnostics or inquire your service provider.
DA00310Pre-pay account limit reachedHost denied error. Talk to host with response code 031.
DA00320Pre-pay system unavailableHost denied error. Talk to host with response code 032.
DA00330Response msg size limit overHost denied error. Talk to host with response code 033.
DA00340Required info lost to processHost denied error. Talk to host with response code 034.
DA00350Second Invalid PINHost denied error. Talk to host with response code 035.
DA00360Fallback Not AllowedHost denied error. Talk to host with response code 036.
DA00370Invalid Exchange RateHost denied error. Talk to host with response code 037. (OASIS system only)
DA00400CAPTURE CARDInquire your service provider. (OASIS system only)
DA00500Bank unavailable1. Check the card whether usage or not.
2. Inquire about the problem.
DA00600Card not supportedCheck the card whether usage or not.
DA00700CAPTURE CARD SPCL CDInquire your service provider. (OASIS system only)
DA00730ROUTING PROBLEM !!!Inquire your service provider.
DA00800Ineligible transactionInquire your service provider.
DA00850Request AAC from ICCHost denied error. Talk to host with response code 085. (OASIS system only)
DA00900Ineligible accountInquire your service provider.
DA00XX0When receiving HOST DENY message, below error code will be displayed on the screen. 1.When HOST DENY ERROR CODE is 3 byte, DA00XX(X0) will be displayed. 
DA01000Number of daily withdrawal exceededInquire your service provider.
DA01100UNAUTHORIZED TRANSACTION-Cannot process transactionInquire your service provider.
DA01110TIME OUTInquire your service provider.
DA01200EXPIRED CARD (RBSLynk) or INVALID SELECTED TRANSACTION (COMMON)- EXPIRED CARD Check the valid date of card. - INVALID SELECTED TRANSACTION Check the selected transaction
DA01300INVALID (RBSLynk) or INVALID AMOUNT (STANDARD1/2) or ACCOUNT CLOSED (STANDARD3)-INVALID
1. Reenter the password correctly.
2. If the same problem occurs, inject master key again by diagnostics or inquire your service provider.

- INVALID AMOUNT
Check the input amount during transaction.

-ACCOUNT CLOSED
Check the account from
DA01400PIN ERROR (RBSLynk) or INVALID CARD (COMMON)- PIN ERROR
1. Reenter the password correctly.
2. If the same problem occurs, inject
master key again by diagnostics or
inquire your service provider.
- INVALID CARD
Check the card whether usage or not.
DA01500BANK or NETWORK UNAVAILABLEInquire your service provider.
DA01600Withdrawal limit already reached1. Check the limit amount of withdrawal.
2. Check the total paid money from ATM.
DA01700Invalid AmountCheck the input amount during transaction.
DA01800External declineInquire your service provider.
DA01900System errorInquire your service provider.
DA02000INVALID RESPONSEInquire your service provider. (OASIS system only)
DA02100UNAUTHORIZED USE (STANDARD1/2) or Routing lookup problem (STANDARD3)Inquire your service provider.
DA02200Message edit errorInquire your service provider.
DA02220PIN Change DeclinedHost denied error. Talk to host with response code 222
DA02230PIN Unlock DeclinedHost denied error. Talk to host with response code 223.
DA02300Transaction not supported-INVALID TRANSACTIONInquire your service provider.
DA02400PIN ERROR (RBSLynk) or EXCEEDS WITHDRAWAL LIMIT (COMMON)- PIN ERROR
1. Reenter the password correctly.
2. If the same problem occurs, inject master key again by diagnostics or inquire your service provider.
DA03000FORMAT ERRORInquire your service provider. (OASIS system only)
DA03100ISSUER NOT SUPPOREDInquire your service provider. (OASIS system only)
DA03200COMPLETED PARTIALLY (PARTIAL DISPENSE)Inquire your service provider. (OASIS system only)
DA03900INVALID CREDIT CARD ACCOUNTInquire about credit card account to bank.
DA04000ENTER WHOLE DOLLARS ONLYCheck the denomination of your ATM.
DA04100INSUFFICIENT FUNDSCheck the fund of account.
DA04200NO FURTHER WITHDRAWALSInquire your service provider.
DA04300STOLEN CARD/PICKUP(OASIS system only)
DA04400LESSER WHOLE DOLLAR - RETRYCheck the input amount during transaction. Except transfer transaction, user have to input more $1
DA05000INVALID PIN1. Reenter the password correctly.
2. If the same problem occurs, inject master key again by diagnostics or inquire your service provider.
DA05100NO SUFFICENT FUNDSNot enough funds. Check the your account. (OASIS system only)
DA05200INVALID CHECKING ACCOUNTCheck the checking account.
DA05300NO SAVINGS ACCOUNTCheck the savings account. (OASIS system only)
DA05400EXPIRED CARDCheck the valid date of Card
DA05500INCORRECT PIN1. Reenter the password correctly.
2. If the same problem occurs, inject master key again by diagnostics or inquire your service provider. (OASIS system only)
DA05600INVALID CARD NUMBER (PAN)Inquire the card issure. (OASIS system only)
DA05700INVALID TRANSACTION FOR THIS CARDCheck the card whether usable or not.
DA05800NOT PERMITTED/ TERMINALInquire your service provider. (OASIS system only)
DA06100EXCEEDS WITHDRAWAL LIMITCheck the amount of withdrawal limit.
DA06200RESTRICTED CARD TEMPORARYInquire the card issuer. (OASIS system only)
DA06300MAC ERRORInquire your service provider. (OASIS system only)
DA06700HARD CAPTURE/PICKDUPInquire your service provider. (OASIS system only)
DA06800TIMEOUTInquire your service provider. (OASIS system only)
DA07000INVALID CARD - NOT A DEBIT CARDCheck the card whether usable or not
DA07100NO CREDIT ACCOUNT NUMBER FOUNDCheck card whether usable or not
DA07500BAD PIN (MULTIPLE TIMES)1. Reenter the password correctly.
2. If the same problem occurs, inject master key again by diagnostics or inquire your service provider.
DA07600INVALID ACCOUNTInquire the card issuer. (OASIS system only)
DA07800NO ACCOUNT EXISTInquire your service provider.
DA08000INVALID DATECheck local date of ATM.
DA08300NOT VERIFIED PIN1. Reenter the password correctly.
2. If the same problem occurs, inject master key again by diagnostics or inquire your service provider.
DA08600NOT VERIFIED PIN1. Reenter the password correctly.
2. If the same problem occurs, inject master key again by diagnostics or inquire your service provider.
DA08700KEY SYNCH ERROR (PIN)1. Reenter the password correctly.
2. If the same problem occurs, inject master key again by diagnostics or inquire your service provider. (OASIS system only)
DA08800KEY SYNCH ERROR (MAC)1. Reenter the password correctly.
2. If the same problem occurs, inject master key again by diagnostics or inquire your service provider. (OASIS system only)
DA09000INVALID TERMINAL TYPEInquire your service provider.
DA09100INVALID TERMINAL KEY (RBSLynk) or NO BANK RESPONSE (COMMON)Inquire your service provider.
DA09200INVALID ABA, SIC or ACCOUNT NUMBER (RBSLynk) or NO NETWORK RESPONSEInquire your service provider.
DA09300VIOLATION ON LAWInquire your service provider. (OASIS system only)
DA09400MISC. PROCESSING ERROR(RBSLynk) 
DA09500TEST TRANSACTION FOR OTHER THAN $0.00 (RBSLynk) or MISC. PROCESSING ERROR(STANDARD3)Inquire your service provider.
DA09600SYSTEM MALFUNCTIONInquire your service provider. (OASIS system only)
DA09700EXCEEDING STORE DAILY CREDIT LIMITCheck the maximum credit limit per day.
DA09800EXCEEDING STORE DAILY DEBIT LIMITCheck the maximum debit limit per day.
DA09900OTHER/UNKNOWN/UNABLE TO DETERMINEInquire your service provider. (OASIS system only)
DA0xxx0Host Denial ErrorRefer to E7. Description for error code organization
DA11100Reversal DeclinedInquire your service provider.
DFFF100REVERSAL TRIAL EXCEEDS MAXIMUM RETRY COUNTInquire your service provider.
DFFF101REVERSAL TRIAL EXCEEDS MAXIMUM RETRY COUNT BEFORE CONFIGURATION.Inquire your service provider.
E??1000Undefined CommandCheck command message
E000100RMS port failure / RMS response time-out / RMS modem failure / RMS no dial tone1. Check RMS-related settings.
2. Check if the telephone line is connected and the status of the telephone line.
3. Check if the RMS host is alive.
4. Check the modem controller and logic.
E000200RMS port failure / RMS response time-out / RMS modem failure / RMS no dial tone1. Check RMS-related settings.
2. Check if the telephone line is connected and the status of the telephone line.
3. Check if the RMS host is alive.
4. Check the modem controller and logic.
E000300RMS port failure / RMS response time-out / RMS modem failure / RMS no dial tone1. Check RMS-related settings.
2. Check if the telephone line is connected and the status of the telephone line.
3. Check if the RMS host is alive.
4. Check the modem controller and logic.
E000400RMS port failure / RMS response time-out / RMS modem failure / RMS no dial tone1. Check RMS-related settings.
2. Check if the telephone line is connected and the status of the telephone line.
3. Check if the RMS host is alive.
4. Check the modem controller and logic.
E000500RMS MODEM Disconnection time out1.Check telephone line connection.
2. Check Modem.
E100000RMS port failure. (modem failure)1. Check phone line.
2. Check phone number for RMS.
3. Check modem.
E12A500Invalid baudrateCheck if the baudrate is either 38400 or 115200
E131100Invalid parameter lengthCheck if the parameter length is normal
E147600Invalid the sum of function key valueCheck if the sum of function key value is 0x4b
E147700Invalid the function key valueCheck if the function key value is between 0x0a and 0x0f
E15A400Invalid time valueCheck if the time value is ASC value
E211300PIN or Key entry timeoutRetry PIN or Key entry from the beginning
E217400It is not in the sensitive modeEnter two sensitive passwords to be sensitive mode
E217800PIN transaction exceeded 120 within one hourRetry PIN transaction after one hour
E221300Password entry timeoutRetry password entry from the beginning
E227000Incorrect passwordEnter correct passwords
E231300PIN or Key entry timeoutRetry PIN or Key entry from the beginning
E247400It is not in the sensitive modeEnter two sensitive passwords to be sensitive mode
E312300Key is not foundCheck if the key is loaded
E322300Key is not foundCheck if the key is loaded
E331200Invalid parameterCheck if the parameter is normal
E332300Key is not foundCheck if the key is loaded
E341200Invalid parameterCheck if the parameter is normal
E342300Key is not foundCheck if the key is loaded
E352300Key is not foundCheck if the key is loaded
E362300Key is not foundCheck if the key is loaded
E372300Key is not foundCheck if the key is loaded
E382300Key is not foundCheck if the key is loaded
E392300Key is not foundCheck if the key is loaded
E3A2300Key is not foundCheck if the key is loaded
E3C2300Key is not foundCheck if the key is loaded
E412300Key is not foundCheck if the key is loaded
E412A00Key usage mismatchCheck the key usage
E412C00Failure of obtaining the key in the keytableCheck if the parent key is loaded status
E41A200Local PIN verification failureCheck the data for local PIN verification
E41A300No PIN is enteredTry again after entering PIN
E611100Invalid parameter lengthCheck if the parameter length is normal
E612A00Key usage mismatchCheck the key usage
E615000Undefined RSA Key TypeCheck the firmware code
E615800The keyname is same with existing symmetric keynameSet the different keyname with existing symmetric keyname
E616300Invalid RSA Key formatCheck the RSA Key format
EA17400It is not in the sensitive modeEnter two sensitive passwords to be sensitive mode
EC11200Invalid parameterCheck if the parameter is normal
EC12000Key Table is FULLDelete an existing key and try it again or set the existing keyname
EC12100Key Table is FULLDelete an existing key and try it again or set the existing keyname
EC12200The key usage is not Key Encryption KeySet the key which of usage is Key Encrytion Key
EC12300Key is not foundCheck if the key is loaded
EC12700The key usage is nullSet the correct key usage
EC12800The parent key is not loaded statusCheck if the key is loaded status
EC12900The parent key mismatchSet the same parent key
EC12A00Key usage mismatchCheck the key usage
EC12D00The child key length errorThe child key length should be equal or less than the parent key length
EC12E00Single length key level errorSingle length key level should be 2
EC12F00The parent key usage is not Key Encryption KeySet the parent key which of usage is Key Encrytion Key
EC13000Double length key level errorDouble length key level should be 2 or 3
EC13100The key is not KEK for PIN KeySet the key which of usage is KEK for PIN Key
EC13200The key is not KEK for Data KeySet the key which of usage is KEK for Data Key
EC13300The key is not KEK for MAC KeySet the key which of usage is KEK for MAC Key
EC13400The key is not KEK for Unique PIN KeySet the key which of usage is KEK for Unique PIN Key
EC13500The key is not KEK for Local PIN KeySet the key which of usage is KEK for Local PIN Key
EC13600Transaction key usage is KEKSet the transaction key which of usage is not KEK
EC13700Transaction key is multiple usageSet the transaction key which has single usage
EC13800The left key is same with the right keySet the different key value
EC13900The left key is weak keySet the left key which is not weak key
EC13A00The right key is weak keySet the right key which is not weak key
EC13D00Failure of obtaining the parent keyCheck if the parent key is loaded status
EC13E00The child key counts exceed 5Delete an existing key and try it again or set the existing child keyname
EC13F00The key is not duplicated usageThe key cannot be overwritten because of no duplicate usage
EC14100The same key value existsSet the different key value with the existing key
EC14800It is in the ANSI TR31 modeANSI TR31 Import Key Command should be used.
EC16200The keyname is same with existing asymmetric keynameSet the different keyname with existing asymmetric keyname
EC22000Key Table is FULLDelete an existing key and try it again or set the existing keyname
EC22300Key is not foundCheck if the key is loaded
EC22800The parent key is not loaded statusCheck if the key is loaded status
EC22B00Invalid keynameCheck the keyname is normal string and less than 32 digits
EC22C00Failure of obtaining the key in the keytableCheck if the parent key is loaded status
EC22D00The child key length errorThe child key length should be equal or less than the parent key length
EC22F00The parent key usage is not Key Encryption KeySet the parent key which of usage is Key Encrytion Key
EC23000Double length key level errorDouble length key level should be 2 or 3
EC23100The key is not KEK for PIN KeySet the key which of usage is KEK for PIN Key
EC23200The key is not KEK for Data KeySet the key which of usage is KEK for Data Key
EC23300The key is not KEK for MAC KeySet the key which of usage is KEK for MAC Key
EC23400The key is not KEK for Unique PIN KeySet the key which of usage is KEK for Unique PIN Key
EC23500The key is not KEK for Local PIN KeySet the key which of usage is KEK for Local PIN Key
EC23600Transaction key usage is KEKSet the transaction key which of usage is not KEK
EC23700Transaction key is multiple usageSet the transaction key which has single usage
EC23800The left key is same with the right keySet the different key value
EC23900The left key is weak keySet the left key which is not weak key
EC23A00The right key is weak keySet the right key which is not weak key
EC23D00Failure of obtaining the parent keyCheck if the parent key is loaded status
EC23E00The child key counts exceed 5Delete an existing key and try it again or set the existing child keyname
EC24100The same key value existsSet the different key value with the existing key
EC24200Key Block length errorCheck Key Block length
EC24300Key Block Header errorCheck Key Block Header
EC24400The parent key is not TR31 Master KeySet the parent key which of usage is TR31 Master Key
EC24500Failure of decrypting Key BlockCheck if the Key Block is correct
EC24700Key Block verification failureCheck MAC for Key Block
EC26200The keyname is same with existing asymmetric keynameSet the different keyname with existing asymmetric keyname
ED11100Invalid parameter lengthCheck if the parameter length is normal
ED11200Invalid parameterCheck if the parameter is normal
ED12300Key is not foundCheck if the key is loaded
ED12A00Key usage mismatchCheck the key usage
ED12C00Failure of obtaining the key in the keytableCheck if the parent key is loaded status
ED1A000Undefined AES lengthSet AES length 16, 24 or 32
ED21100Invalid parameter lengthCheck if the parameter length is normal
ED21200Invalid parameterCheck if the parameter is normal
ED22300Key is not foundCheck if the key is loaded
ED22A00Key usage mismatchCheck the key usage
ED22C00Failure of obtaining the key in the keytableCheck if the parent key is loaded status
ED2A000Undefined AES lengthSet AES length 16, 24 or 32
EF11100Invalid parameter lengthCheck if the parameter length is normal
EF12A00Key usage mismatchCheck the key usage
EF15000Undefined RSA Key TypeCheck the firmware code
EF15800The keyname is same with existing symmetric keynameSet the different keyname with existing symmetric keyname
EF16300Invalid RSA Key formatCheck the RSA Key format
EF21100Invalid parameter lengthCheck if the parameter length is normal
EF22A00Key usage mismatchCheck the key usage
EF25000Undefined RSA Key TypeCheck the firmware code
EF25800The keyname is same with existing symmetric keynameSet the different keyname with existing symmetric keyname
EF26300Invalid RSA Key formatCheck the RSA Key format
EF31100Invalid parameter lengthCheck if the parameter length is normal
EF32A00Key usage mismatchCheck the key usage
EF35000Undefined RSA Key TypeCheck the firmware code
EF35800The keyname is same with existing symmetric keynameSet the different keyname with existing symmetric keyname
EF36300Invalid RSA Key formatCheck the RSA Key format
EF41100Invalid parameter lengthCheck if the parameter length is normal
EF45100Undefined Sign and SN TypeCheck the firmware code
EF51100Invalid parameter lengthCheck if the parameter length is normal
EF55100Undefined Sign and SN TypeCheck the firmware code
EF61100Invalid parameter lengthCheck if the parameter length is normal
EF65100Undefined Sign and SN TypeCheck the firmware code
EG12300Key is not foundCheck if the key is loaded
EG12B00Invalid keynameCheck the keyname is normal string and less than 32 digits
EG19000RSA encryption failureCheck RSA Key format
EG22300Key is not foundCheck if the key is loaded
EG29100RSA decryption failureCheck RSA Key format
EG29400Invalid RSA Key lengthRSA Key length should be 2048 bits
EG32300Key is not foundCheck if the key is loaded
EG32B00Invalid keynameCheck the keyname is normal string and less than 32 digits
EG39200Signature generation failureCheck RSA Key format
EG42300Key is not foundCheck if the key is loaded
EG42B00Invalid keynameCheck the keyname is normal string and less than 32 digits
EG49300Signature verification failureCheck RSA Key format and signature value
EH11100Invalid parameter lengthCheck if the parameter length is normal
EJ11300Password entry timeoutRetry password entry from the beginning
EJ17100Incorrect passwordEnter correct passwords
EJ17400It is not in the sensitive modeEnter two sensitive passwords to be sensitive mode
EJ21300Password entry timeoutRetry password entry
EJ27100Incorrect passwordEnter correct passwords
EJ27400It is not in the sensitive modeEnter two sensitive passwords to be sensitive mode
EL1FC00Log is not foundSet installation state
EL1FD11Log search failureCheck the firmware code
EM11100Invalid parameter lengthCheck if the parameter length is normal
EM11200Invalid parameterCheck if the parameter is normal
EM12300Key is not foundCheck if the key is loaded
EM12A00Key usage mismatchCheck the key usage
EM12C00Failure of obtaining the key in the keytableCheck if the parent key is loaded status
EM21100Invalid parameter lengthCheck if the parameter length is normal
EM21200Invalid parameterCheck if the parameter is normal
EM22300Key is not foundCheck if the key is loaded
EM22A00Key usage mismatchCheck the key usage
EM22C00Failure of obtaining the key in the keytableCheck if the parent key is loaded status
EM24900MAC verification failureCheck the MAC value
EP12300Key is not foundCheck if the key is loaded
EP12A00Key usage mismatchCheck the key usage
EP12C00Failure of obtaining the key in the keytableCheck if the parent key is loaded status
EP1A300There is no entered PINEnter PIN and try it again
EP2A100Failure of DUKPT PIN block encryptionCheck DUKPT PIN encryption count
EP2A300There is no entered PINEnter PIN and try it again
ER25200There is no serial numberInject serial number
ER25300There is no serial number signatureInject serial number signature
ER35400There is no EPP public keyInject EPP public key
ER35500There is no EPP public key signatureInject EPP public key signature
ER41100Invalid parameter lengthCheck if the parameter length is normal
ER42A00Key usage mismatchCheck the key usage
ER45000Undefined RSA Key TypeCheck the firmware code
ER45600There is no CA public keyInject CA public key
ER45700Failure of signature verificationCheck RSA Key format and signature value
ER45800The keyname is same with existing symmetric keynameSet the different keyname with existing symmetric keyname
ER46300Invalid RSA Key formatCheck the RSA Key format
ER55900Mutual authentication is not verifiedTry to load Host public key command
ER55A00RKT 15 minutes timeoutExecute RKT process from the beginning
ER55B00Random number size exceeds 256Set the random number size less than 256
ER65900Mutual authentication is not verifiedTry to load Host public key command and start key exchange command
ER65A00RKT 15 minutes timeoutExecute RKT process from the beginning
ER65B00Random number size exceeds 256Set the random number size 16
ER65C00There is no Host public keyTry to load Host public key command
ER65D00RSA encryption failureCheck RSA Key format
ER75900Mutual authentication is not verifiedTry to load Host public key command and start key exchange command
ER75A00RKT 15 minutes timeoutExecute RKT process from the beginning
ER75B00Random number size exceeds 256Set the random number size less than 256
ER75E00There is no EPP private keyInject EPP private key
ER75F00RSA decryption failureCheck RSA Key format
ER76000Invalid Encoded Message formatCheck the encrypted message
ER76100Failure of random number comparisonCheck the random number
ER81200Invalid parameterCheck if the parameter is normal
ER82000Key Table is FULLDelete an existing key and try it again or set the existing keyname
ER82100Key Table is FULLDelete an existing key and try it again or set the existing keyname
ER82700The key usage is nullSet the correct key usage
ER82A00Key usage mismatchCheck the key usage
ER83800The left key is same with the right keySet the different key value
ER83900The left key is weak keySet the left key which is not weak key
ER83A00The right key is weak keySet the right key which is not weak key
ER84400The parent key is not TR31 Master KeySet the parent key which of usage is TR31 Master Key
ER85700Failure of signature verificationCheck RSA Key format and signature value
ER85900Mutual authentication is not verifiedTry to load Host public key command and start key exchange command
ER85A00RKT 15 minutes timeoutExecute RKT process from the beginning
ER85F00RSA decryption failureCheck RSA Key format
ER86000Invalid Encoded Message formatCheck the encrypted message
ER86100Failure of random number comparisonCheck the random number
ER86200The keyname is same with existing asymmetric keynameSet the different keyname with existing asymmetric keyname
ET11100Invalid parameter lengthCheck if the parameter length is normal
ET11200Invalid parameterCheck if the parameter is normal
ET12000Key Table is FULLDelete an existing key and try it again or set the existing keyname
ET12100Key Table is FULLDelete an existing key and try it again or set the existing keyname
ET12200The key usage is not Key Encryption KeySet the key which of usage is Key Encrytion Key
ET12400WFS_PIN_USECONSTRUCT key usage cannot be used as TMKRemove WFS_PIN_USECONSTRUCT key usage
ET12500There is no entered component keyEnter component key and try it again
ET12600Component key entry is not completeEnter component key all
ET12700The key usage is nullSet the correct key usage
ET13800The left key is same with the right keySet the different key value
ET13900The left key is weak keySet the left key which is not weak key
ET13A00The right key is weak keySet the right key which is not weak key
ET13B00Component key counts are less than 2Enter more than two component keys
ET13C00key is imported without the component key entryEnter more than two component keys
ET14000The key is not top levelSet the top level key
ET14400The parent key is not TR31 Master KeySet the parent key which of usage is TR31 Master Key
ET16200The keyname is same with existing asymmetric keynameSet the different keyname with existing asymmetric keyname
ET17400It is not in the sensitive modeEnter two sensitive passwords to be sensitive mode
EU18200Firmware update public key does not existInject firmware update public key
EU21100Invalid parameter lengthCheck if the parameter length is normal
EU21200Invalid parameterCheck if the parameter is normal
EU28000Firmware update start command does not executedExecute firmware update start commnad
EU28300Received firmware file does not have version infoCheck firmware file
EU31200Invalid parameterCheck if the parameter is normal
EU35700Failure of signature verificationCheck RSA Key format and signature value
EU38000Firmware update start command does not executedExecute firmware update start commnad
EU38100Check sum failureCheck firmware file
EV2FB00Undefined StateCheck firmware source code
EW11300ID and password entry timeoutRetry ID and password entry from the beginning
EW1FD02Incorrect IDs or passwordsEnter correct IDs and passwords
EW1FD03Incorrect default IDs or passwordsEnter correct default IDs and passwords
EW1FD04The two IDs are sameSet the different two IDs
EW1FD051ST ID is not verifiedVerify 1ST ID first
EW21200Invalid parameterCheck if the parameter is normal
EW21300ID and password entry timeoutRetry ID and password entry from the beginning
EW2FD06Failure of entered password verificationEnter correct password
EW2FD07Failure of entered ID verificationEnter correct ID
EW2FD08ID is nullEnter a ID that is not null
EW2FD09Password is nullEnter a password that is not null
EW2FD0ASame ID existsEnter a different ID with existing ID
EW2FD0CIncorrect IDEnter correct ID
EW2FD0DFull ID counts (20)Delete an existing ID and try it again
EW2FD0EEntered ID is nullEnter ID that is not null
EW2FD10It is not senstive mode for removal detectionEnter two IDs and passwords to be sensitive mode for removal detection
EW2FF0FID is not foundSet existing ID
EW3FA00Undefined actionCheck firmware source code
EW3FD01The count of ID/password that are not default is less than twoEnter more than two IDs and passwords that are not default
EW3FD0EEntered ID is nullEnter ID that is not null
EW3FD10It is not senstive mode for removal detectionEnter two IDs and passwords to be sensitive mode for removal detection
EW3FD12I2C write failsCheck EPP hardware
EW4FA00Undefined actionCheck firmware source code
EW4FD01The count of ID/password that are not default is less than twoEnter more than two IDs and passwords that are not default
EW4FD0EEntered ID is nullEnter ID that is not null
EW4FD10It is not senstive mode for removal detectionEnter two IDs and passwords to be sensitive mode for removal detection
EW5FD0FSearch ID count errorCheck firmware source code
EW5FD10It is not senstive mode for removal detectionEnter two IDs and passwords to be sensitive mode for removal detection
EW5FF0FID is not foundSet existing ID
EX1FF01Self Test FailExchange EPP
EX1FF02Initial StateSet Initialization State and Set installation state
EX1FF03Initialization StateSet installation state
EX1FF04Authorized Removal StateSet installation state
EX1FF05Unauthorized Removal StateSet Initial State, Set Initialization State and Set installation state
F000100Number of Bill is not inputtedEnter number of bill. (required)
F000200Surcharge Owner is not set1. Check surcharge owner.
2. Set surcharge owner.
F000300Surcharge amount is invalidContact to technician support team
F000400Parameter is not properly set (Adver. Text refreshing timer)Enter Ad text refresh timer.
F000500Parameter is not properly set (Advertisement text)Enter Ad text.
F000600Dispense limite setting error Ex) Dispense Limit > Face value of the note type x 25Check the dispense limit, and set the limit again.
F000700Note type setting error Ex) For MB-2000, only 10$, 20$, 50$, and 100$ notes are valid.Check the note type, and set it again.
F000800Fast cash setting error Ex) Fast cash value > Dispense limitCheck the fast cash value, and set it again.
F000900Master key index invalid 0 <= MKEY Index <= 15Check the master key, and set it again.
F000A00Master Key emptyEnter Master key. (required)
F000B00Host phone number is not set1. Check host phone number.
2. Set host phone number.
F000C00Error Retry Timer is not inputtedEnter Retry timer.
F000D00RMS password is not set1. Check RMS password.
2. Set RMS password.
F000E00RMS phone number is not set1. Check RMS phone number.
2. Set RMS phone number.
F000F00Terminal ID is not set1. Check terminal ID.
2. Set terminal ID.
F001000Routing ID is not set1. Check routing ID.
2. Set routing ID.
F001100The master key serial number is not set.Master key Serial Number set
F001200Non-cash type text is not set. (MB-2100/2200 only)Non-Cash Type set
F001300Parameter is not properly setCheck proper parameters in setting.
F001400NVRAM failure1. Check the battery and the battery plug.
2. Replace the main board.
F001500Unique Key Serial No. Empty1. Call your attendant
F001600Default master password was not changed 
F001F00Machine serial number is not set 
F002F00Host type is not set 
F003F00Communication ID invalid (only triton) 
F004F00EPP(Pinpad) key mode is invalid1. Check modem cable
2. Contact to technical support team
F005F00Denomination is invalid1. Check modem cable
2. Contact to technical support team
F006F00Failed Host Connection! 
F00B000ATM network of host address set is abnormal !Call your attendant.
FD00001GIFT CARD DISPENSE FAILCheck the card dispenser
FFFFFFFNVRAM is broken.1. Reset Master Password.
2. Clear NVRAM.
IDN0X00DIP MCR connection failure1. Power Off/On
2. Check DIP MCR
3. Check cable connection
M010000Money Order Printer, Carriage is unable to find home 
M010100Money Order Printer, Burster wheel could not find home during initialization 
M010200Money Order Printer, Paper out 
M010300Money Order Printer, Paper could not be loaded 
M010400Money Order Printer, The top of form mark can be found 
M010500Money Order Printer, The burster failed or if the paper advanced too far without burst 
M010600Money Order Printer, The non-boot sectors either have an incorrect checksum or are unexpectedly empty 
M010700Money Order Printer, Feeder is not present 
M011500Money Order Printer, Form burst failure 
M011700Money Order Printer, Edge of paper not found 
M011F00Money Order Printer, Under bar not found 
M012A00Money Order Printer, Bar code scan fail 
M01D000Money Order Printer, Paper present detects failure 
M01D100Money Order Printer, Download firmware failure : Starting address error 
M01D200Money Order Printer, Download firmware failure : Ending address less than starting address 
M01D300Money Order Printer, Download firmware failure : Invalid ending address 
M01D400Money Order Printer, Download firmware failure : Invalid length of data 
M01D500Money Order Printer, Download firmware failure : After receiving downloaded data 
M100000CHK Initialization Failed.Please Check the CHK Device Cable and Reset CHK Device.
M200000CHK Process Error.Please Erase any Check Media and Reset CHK Device or Check the Insertion Slot of CHK Device.
M210000CHK Process Error related to M1 Motor.Please Erase any Check Media and Reset CHK Device.
M210100[CHK INSERTION] Auto Alignment motor Hiding Failed.Please Erase any Check Media and Reset CHK Device.
M210200[CHK EJECTION] Auto Alignment motor Hiding Failed.Please Erase any Check Media and Reset CHK Device.
M220000CHK Process Error related to M1 Motor.Please Erase any Check Media and Reset CHK Device.
M220100[CHK INSERTION] S9 Sensor On Detection Failed, the Media setting Error at Scanning Start.Please Erase any Check Media and Reset CHK Device.
M220200[CHK INSERTION] S9 Sensor Off Detection Failed, the Media Jammed at Scanning Start.Please Erase any Check Media and Reset CHK Device.
M220600[CHK INSERTION] S10 Sensor Off Detection Failed, Jam at Scanning.Please Erase any Check Media and Reset CHK Device.
M220700[CHK INSERTION] S13 Sensor On Detection Failed, Moving of Start point for Printing Failed.Please Erase any Check Media and Reset CHK Device.
M220800[CHK INSERTION] S13 Sensor Off Detection Failed, the Media Jammed after Printing process.Please Erase any Check Media and Reset CHK Device.
M220900[CHK INSERTION] S11 Sensor On Detection Failed, Moving of end point for Scanning Failed.Please Check the Ink Motor.
M221000[CHK INSERTION] S12 Sensor Off Detection Failed, Moving of the Media Failed before Printing process.Please Check the BOX Motor.
M221100[CHK INSERTION] S3 Sensor on Detection Failed, Media Jammed at CheckStart process.Please Check the Insertion Slot of CHK Device.
M221200[CHK INSERTION] S3 Sensor On Detection Failed, Moving of the Media Failed at Check Start Process.Please Erase any Check Media and Reset CHK Device.
M221300[CHK INSERTION] S6 Sensor On Detection Failed, Moving of the Media Error occurred while perfoming Basic Auto AlignmentPlease Erase any Check Media and Reset CHK Device.
M221500[CHK INSERTION] S8 Sensor On Detection Failed, Moving of the Media Error occurred while perfoming Auto Alignment.Please Check the Rejection part.
M221600[CHK INSERTION] S8 Sensor off Detection Failed, Media Jammed at CheckStart process.Please Check the Escrow part.
M221700[CHK INSERTION] Detected Error occurred in Sending-Back line before ScanStart process.( S10, S11, S12, S13 )Please Check the Escrow part.
M221800Reserved for CHK Error. 
M221900[CHK EJECTION] S8 Off Detection Failed. Ejecting the Media having UnderSize Failed or Jammed while Rejecting.Please Check the Rejection part.
M222000[CHK EJECTION] S9 Sensor On Detection Failed, Media Jammed while Rejecting process.Please Check the Escrow part.
M222100[CHK EJECTION] S9 Sensor Off Detection Failed, Media Jammed in ALU part while Rejecting process.Please Check the Rejection part.
M222200[CHK EJECTION] S13 Sensor On Detection Failed, Media Jammed while Rejecting process.Please Check the Ink Motor.
M222300[CHK EJECTION] S13 Sensor Off Detection Failed, Media Jammed while Rejecting process.Please Check the Ink Motor.
M222400[CHK EJECTION] S11 Sensor On Detection Failed, Media Jammed while Rejecting process.Please Erase any Check Media and Reset CHK Device.
M222500[CHK EJECTION] S1 Sensor Off Detection Failed, Media Jammed while Rejecting process.Please Erase any Check Media and Reset CHK Device.
M222600[CHK EJECTION] S3 Sensor On Detection Failed, ALU part Jammed while Rejecting process.Please Erase any Check Media and Reset CHK Device.
M222700[CHK EJECTION] S3 Sensor Off Detection Failed, Insertion Slot Jammed while Rejecting process.Please Erase any Check Media and Reset CHK Device.
M222800[CHK EJECTION] S1 Sensor On Detection Failed while Rejecting process.Please Erase any Check Media and Reset CHK Device.
M222900[CHK EJECTION] S1 Sensor Off Detection Failed while Rejecting process.Please Erase any Check Media and Reset CHK Device.
M223000CHK Document Reject failPlease Erase any Check Media and Reset CHK Device.
M223100CHK Auto Alignment Failed after Retrying the job.Please Erase any Check Media and Reset CHK Device.
M223200CHK S6 Sensor On Detection Failed while Retaining process. 
M223300CHK S9 Sensor On Detection Failed while Retaining process. 
M223400CHK S12 Sensor On Detection Failed while Retaining process. 
M223500CHK S12 Sensor Off Detection Failed while Retaining process. 
M230000CHK Process Error related to M3 Motor( Printer part ).Please Erase any Check Media and Reset CHK Device.
M230100[BEFORE PRINTING] CHK Positioning the print Head at Home Failed.Please Erase any Check Media and Reset CHK Device.
M230200[AFTER PRINTING] CHK Positioning the print Head at Home FailedPlease Erase any Check Media and Reset CHK Device.
M290000CHK Process Error related to Solenoid.Please Erase any Check Media and Reset CHK Device.
M291000CHK Process Error related to Solenoid 1.Please Erase any Check Media and Reset CHK Device.
M291100CHK Solenoid 1 Pulling Failed.Please Erase any Check Media and Reset CHK Device.
M291200CHK Solenoid 1 Releasing Failed.Please Erase any Check Media and Reset CHK Device.
M292000CHK Solenoid 2 Error.Please Erase any Check Media and Reset CHK Device.
M292100CHK Solenoid 2 Pulling Failed.Please Reset CHK Device.
M292200CHK Process Error related to Solenoid 2.Please Reset CHK Device.
M300000CHK Normal Positioning Failed.Please Reset CHK Device.
M310100CHK BOX is Abnormal Position.Please Reset CHK Device.
M400000CHK Process Error.Please Reset CHK Device.
M410100CHK Process Error. Document not inserted.Please Reset CHK Device.
M410200CHK Box Full was Detected.Please Reset CHK Device.
M4103003 pieces of Checks were detected when a Check was inserted at CheckStart.Please Reset CHK Device.
M410400A Check Insertion was interrupted by a user at CheckStart.Please Reset CHK Device.
M410500CHK Process Error when a Check is inserted and removed at CheckStart.Please Erase any Check Media and Reset CHK Device.
M420100CHK Process Error. Auto Alignment Failed while Shading.Please Reset CHK Device.
M420200CHK Process Error. S10 On Detection Failed while Shading.Please Reset CHK Device.
M420300CHK Process Error. S9, S10 On Detection Failed while Shading.Please Reset CHK Device.
M430100CHK Carriage path 1 Guide opened while Initializing.Please Close Carriage Guide and Reset All Devices.
M430200CHK Carriage path 2 Guide opened while Initializing.Please Close Carriage Guide and Reset All Devices.
M500000Abnormal Check was inserted.Please Erase any Check Media and Reset CHK Device.
M510100A half-width Check was inserted.Please Erase any Check Media and Reset CHK Device.
M510200An Abnormal Check having long length was inserted.Please Erase any Check Media and Reset CHK Device.
M510300An Abnormal Check having short length was inserted.Please Erase any Check Media and Reset CHK Device.
M510400An Abnormal Check having short width was inserted.Please Erase any Check Media and Reset CHK Device.
M510500A half-width Check was inserted( After Check Insertion, Alignment was performed but the check was carried to Sending-Back line without Alignment.Please Erase any Check Media and Reset CHK Device.
MDN0000Money Order Printer, Line down 
POWERABUPS ABNORMALCheck UPS
POWERACPOWER OUT OR AC OFF1. Check AC power status and environment
2. Check UPS
POWERBABATTERY LOW1. Check AC power status and environment
2. Check UPS
POWERCLClerk power off!!! 
SDN0100Service Panel (SPL) communication errorCheck the cables and connections.
T100100Database Access ErrorTry to download journal and may need to reformat the drive.
t500007Container box is full logically.(Stack count is over 60)Empty the container box and reset count of stack number in operator mode.
t500010Error of Half Test() (=> Sensors have some problem(e.g. Dust)) (Envelope Depository)Clean sensors with clothes.
t500020Ink-jet toner low (Envelop Depository)Replace with new Ink-jet printer
t500040Shutter is open after transaction is over.If there is a envelope in shutter, remove it.
t500050Jam of shutter is doubtful.Check if the envelope is jammed in shutter.
T500110Error of Stacking (Timeout between S3 and S4)Remove the envelope in the depository device.
T500120Error of Stacking (Timeout between S2 and S3)Remove the envelope in the depository device.
t500130Error of Stacking (Timeout between S3 and S4)Remove the envelope in the EDU
t500140Error of Stacking (it can't be stacked into container box) =>Container Full1.Empty the container box
2.Remove the envelope in the EDU
t5001X0Time out between S1 and S2 (jam or long envelop)Clear jam.
T500200Error of Inserting (No envelope after executing insert)Restart the transaction.
T500210Error of Inserting (It occurs during a media jam or when the envelope size is too long.)Remove the Envelope from the transport(maybe in shutter)
T500220Error in entry (The envelope size is too short.)Remove the Envelope from the transport (maybe in shutter)
T500230Shutter open error(Jam or mecha error)1. Remove the envelope
2. If 1. was not a problem, reboot ATM.
T500240There is envelope in transportRemove the envelope
T500250The location of the container box is not correctCheck the location of the container box
T500260The deposit container is full1. Remove the deposit container from the depository device.
2. Remove envelopes in the depository device.
T500270Printer header close error when it sends 'D' command.1. Remove the envelope
2. If 1. was not a problem , Reboot ATM
T500280Printer header position error when it sends 'D' command.Check the device
T500290Box shutter open errorCheck the box shutter
T5002A0Draw the envelope after envelope depositRestart transaction or normal deposit transaction
t5002B0Error of Inserting (Firmware Version: supported above the V00.00.15) (Envelope Depository)Remove the Envelope from the transport(maybe in shutter)
T500310Error of Rejecting (Shutter is closed after calling reject)Remove the envelope
t500320Error of Rejecting (There is an envelope in transport but it can't be rejected) (Envelope Depository)Remove the envelope.
T500330Error of Rejecting (Jam)Remove the envelope.
T500410Error of Closing shutter (Jam or mecha error)1. Remove the envelope
2. If 1. was not a problem, reboot ATM
t500500Error Shutter open(When Idle ) (Envelope Depository) 
T500510Error of opening shutter (Jam or mecha error)1. Remove the envelope
2. If 1. was not a problem, reboot ATM
T500600Check sum error (Envelope Depository) 
T500610Unknown device (not supported flash memory)Check the device
T500620Erase errorCheck the device
T500630Data size is smaller than flash memory sector sizeCheck EP bin file size
t500640Program Error(fail to write Flash memory) ? DownloadTry download again. Check EP. Check Memory device type.
T500700Print data error(char > 90)Check the print data size
T500710Print error (Jam)Remove the envelope
T500720Error of print position (between S2 and S3)1. Remove the envelope
2. Check the mecha
T500730Error of the print header closeCheck mecha
t500800Header is openedInitialize after checking paper jam
T500810Error of the OpenHeader (mecha error)Check mecha
T500820Error of OpenHeadering (between S3 and S4)Remove the envelope
t5008X0Open Printer headCheck printer head. Check envelope. Clear jam.
T500910Error of the OpenHeader (mecha error)Check mecha (device)
T500920Error of OpenHeader (between S3 and S4)1. Remove the envelope
2. If 1. was not a problem, Reboot ATM
t5009X0Close Printer headCheck printer head. Check envelope. Clear jam.
T501000Error of printer header close when it sends 'F' command.1. Remove the envelope
2. If 1. was not a problem , Reboot ATM
T501010Error of printer header pre fire position when it sends 'F' commandCheck the device
T501100Error of Shutter open1. Check shutter device
2. If 1. was not a problem, reboot ATM
T501110Error of Shutter close1. Check shutter device
2. If 1. was not a problem, reboot ATM
T501120Error of printer header open1. Check printer header device
2. If 1. was not a problem, reboot ATM
T501130There are envelope in transport1. Remove the envelope
2. If 1. was not a problem, reboot ATM.
T501140Error of printer header close1. Check printer header device
2. If 1. was not a problem, reboot ATM
T501150There is no containerCheck the container device
T501160Solenoid error1. Check the solenoid
2. Replace the solenoid
T501170Error of print header position1. Check the print header position
2. If 1. was not a problem, reboot ATM.
T501180Error of box shutter openCheck the box shutter
t501200Detecting the envelope in transport path between S3 and S4 sensor (Envelope Depository) 
t501210Error of pre-fire in printer head in initializing (Envelope Depository) 
t501220Printer head open error at EDU when 0x11 command, combined open command, is performed. 
t501230Shutter open error at EDU when 0x11 command, combined open command, is performed. 
t501300Envelope is not found on S1 of EDU for 5 seconds when 0x12 command, combined entry command, is performed. 
t501310Too long envelope or envelope jammed when 0x12 command, combined entry command, is performed. 
t501320Too short envelope when 0x12 command, combined entry command, is performed. 
t501330Shutter is closed at EDU when 0x12 command, combined entry command, is performed. 
t501340Envelope is found on the path of EDU when 0x12 command, combined entry command, is performed. 
t501350Cassette is not located properly at EDU when 0x12 command, combined entry command, is performed. 
t501360EDU cassette full error when 0x12 command, combined entry command, is performed. 
t501370EDU printer head open error when 0x12 command, combined entry command, is performed. 
t501380Shutter close error at EDU when 0x12 command, combined entry command, is performed. 
t501390Printer head is not located properly at EDU when 0x12 command, combined entry command, is performed. 
t5013a0EDU cassette shutter open error when 0x12 command, combined entry command, is performed. 
t501400Command error at EDU when 0x15 command, combined print command, is performed. Character length equals 90 characters or more. 
t501410Too long envelope or envelope jammed when 0x15 command, combined print command, is performed at EDU. 
t501420Sensor error at EDU when 0x15 command, combined print command, is performed. Envelope should be detect on S3 and S4, but not on S1. 
t501430Cassette is not located properly at EDU when 0x15 command, combined print command, is performed. 
t501450Envelope or something is detected between S3 and S4 when 0x15 command, combined print command, is performed. Envelope jammed or too long envelope. 
t501460Envelope is detected on the path of EDU after solenoid works when 0x15 command, combined print command, is performed. 
t501480Printer head close error at EDU when 0x15 command, combined print command, is performed. 
t501510Printer head close error at EDU when 0x13 command, combined open cancel command, is performed. 
t501530EDU shutter close error when 0x13 command, combined open cancel command, is performed. 
t501630Envelope jammed on the path of EDU when 0x14 command, combined entry cancel command, is performed. 

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